Daktela
What is Daktela?
Daktela is a prominent provider of cloud-based contact center solutions, based in Prague, Czech Republic. Founded in 2005, the company specializes in omnichannel customer engagement, allowing businesses to manage interactions across voice, email, web chat, and social media from a single platform. This integration enhances customer satisfaction and operational efficiency. Daktelas offerings include contact center software, virtual PBX services, workforce management tools, AI agents for automating interactions, global voice services, SMS messaging, and mobile and desktop applications. The platform also features real-time analytics and integrates customer relationship management with helpdesk functionalities. Daktela serves a wide range of industries, including ecommerce, automotive, healthcare, and finance, with over 600 customers worldwide, including notable clients like T-Mobile and Metlife. The company is dedicated to providing 24/7 customer support to ensure clients receive assistance whenever needed.
Alternatives to Daktela
3CXSpotlight3CX is a powerful, all-in-one business phone system and contact center solution crafted for companies with 25+ users. Manage it… Learn more about 3CX.
CloudTalkSpotlightSmart cloud-based contact center solution CloudTalk is user-friendly cloud-based phone software for sales and support teams. It… Learn more about CloudTalk.
LiveVoxSpotlightLiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly… Learn more about LiveVox.
Five9Five9 is the leader of the cloud revolution in contact centers. We are driven by a passion to transform contact centers into… Learn more about Five9.
8x8, Inc.We help customer-obsessed organizations engage at the speed of employee and customer expectations. 8x8 cloud solutions help… Learn more about 8x8, Inc..
CrazyCallCrazyCall helps Customer Service Teams, Sales Reps and Contact Centers boost performance of their inbound and outbound calls. No… Learn more about CrazyCall.
AlowareAloware stands at the forefront of providing all-in-one cloud based contact center solutions designed to supercharge your sales… Learn more about Aloware.
BDM VoiceIf you feel that your business telephone system no longer meets the needs of your business then why not talk to us? Based in… Learn more about BDM Voice.
CallHippo.comCallHippo is a next-generation business phone system that helps you connect with your customers. CallHippo is easy-to-use while… Learn more about CallHippo.com.
CarbyneMission Critical Contact Center Solutions. Carbyne is the global leader in mission-critical contact center technologies. Today… Learn more about Carbyne.
Daktela Reviews (0)
No reviews for Daktela yet.