DANAConnect

DANAConnect is the ideal communication automation platform for the financial ecosystem.

In addition to smart flows and cutting-edge cross-channel technology, DANAConnect adds features specifically designed for the financial industry to ensure security, governance, compliance, and auditing.

DANAConnect combines emails, SMS, calls, push notifications, web forms, landing pages, and dynamic documents to automate the customer’s life cycle, emphasizing security at all times.

With DANAConnect, financial institutions also gain the flexibility of being able to trigger communication flows with multiple technologies:

• API Rest
• API Soap
• SMTP
• SMPP
• SFTP
• an email with a contact list attached

These are some one-week-automations that are easily and quickly achieved with DANAConnect’s agile implementation and its process template library:

• Sending critical legal documents with alternate cross-channels adding digital signatures
• Insurance Policy Renewal adding customer’s electronic signature
• Transactional notifications for POS, ATM transactions, and OTP
• Automatic cross-channel billing and collections
• Onboarding sequences to new customers
• Automatic adoption of self-service digital channels
• NPS automation with tracking
• Nurturing, up-selling, and cross-selling of products and services
• Recovery of abandoned shopping carts for insurance

If you are in related sectors like telecommunications, healthcare, and government, you might be looking for the same security measures implemented by the financial institutions. DANAConnect is also the most suitable communication platform for you.