Directly

Directly

0 Reviews

What is Directly?

Directly provides resilience to companies by delivering more automated and elastic customer support operations.

Our platform integrates into the contact center to understand customer issues, automate common solutions, and engage community experts. This enables customer support leaders to resolve customer issues with the right mix of automation and human support.

Companies like Airbnb, Microsoft, and Samsung use the Directly platform to improve the customer experience, boosting CSAT by 20%, while saving millions per year.

Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital.

We've got an amazingly talented team focused on collaboration and melding together creativity, technology, and data-driven insights. Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!

Serchen Index

67.00
369
Employees
22
Subscribers
1,129
Followers
9,548
Likes

Directly Alternatives

ThinkOwl

ThinkOwl

Customer Service Software

14

435

1,438

3,851
MightyCall

MightyCall

Customer Service Software

54

N/A

1,600

2,049
Kustomer

Kustomer

Customer Service Software

155

190

2,075

516
Dixa

Dixa

Customer Service Software

178

N/A

2,961

634
SupportGenie

SupportGenie

Customer Service Software

9

N/A

506

142
Channels

Channels

Customer Service Software

65

N/A

960

1,285
Brand Embassy

Brand Embassy

Customer Service Software

64

N/A

2,072

N/A
Textline

Textline

Customer Service Software

35

N/A

229

4,301
Slaask

Slaask

Customer Service Software

15

50

3,122

348

Directly Reviews

0.0

Not Rated.

What do you think?

Help other software buyers make informed decisions.

Write a review

Be the first to review Directly!

It looks like Directly hasn’t been reviewed yet. If you are a customer of theirs or have used their services in the past, why don’t you be the first to leave a review and tell other visitors about your experience?

Write a review
Load More Results