doxo

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doxo

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doxo Reviews

3.0

Out of 5 stars
(48 Reviews)

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doxo
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Tuesday, October 16, 2018

Easy to use site. Very convenient to pay my bills online.

1 of 1 people found this review helpful.

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from Consultant Firm

Thursday, October 11, 2018

I really like the simple UI of doxo and the the fact that I can pay multiple bills in the same login. Highly recommend to many startups and other smaller scale businesses.

1 of 2 people found this review helpful.

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from Deyanira

Tuesday, October 9, 2018

The best services and good company

1 of 1 people found this review helpful.

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from Lowe's

Tuesday, October 9, 2018

Doxo work s fine to pay bills.

1 of 1 people found this review helpful.

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from Jefferson healthcare

Friday, October 5, 2018

Easy to use site, helpful notification system.

2 of 2 people found this review helpful.

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from City of Edwardsville

Tuesday, October 2, 2018

Doxo works okay to pay my city water/trash bill but the fee charged to pay this way is outrageous.

2 of 2 people found this review helpful.

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from Avery

Monday, October 1, 2018

I like the coveniece of paying on line through doxo

2 of 3 people found this review helpful.

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from Private

Monday, October 1, 2018

Its very convinient for me and easy to make my paymentsevery month .

2 of 2 people found this review helpful.

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from Ajs

Thursday, September 27, 2018

Love services for residential costumers.

2 of 2 people found this review helpful.

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from anna

Wednesday, September 26, 2018

I use this every month to pay my bills and it is so simple! almost all of my bills are in one spot and easy to keep track of .

2 of 2 people found this review helpful.

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from Home

Wednesday, September 26, 2018

I have used DOXO for the past few months and they have kept me update on pay status and given confirmation numbers to back up there processing of payment... Glad I found DOXO... Very easy to use...

3 of 3 people found this review helpful.

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from WVU Institute of Technology

Wednesday, September 26, 2018

I really enjoy DOXO for several reasons: 1) I love receiving an email alert (at least 2 weeks notice) of my automatic scheduled payment date and amount, 2) the opportunity to cancel the automatic payment if other pymt arrangements/date need to be made, 3) the $5 discount for automatic billing, and 4) hassle free of not having to write a check and waste a stamp!

2 of 2 people found this review helpful.

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from Ann's Consulting

Tuesday, September 25, 2018

I have used doxo several times and they got my payment to the collector in plenty of time. I do not give many 5 stars to anyone, My experience with doso was not a bad at all. I would recommend them to all.

3 of 3 people found this review helpful.

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from Inccaztec Management

Tuesday, September 25, 2018

I like using doxo to pay my utilities online. It sometimes takes a while to process but it lets you check the status of the payment. I will def keep using this site to pay my bills!

3 of 3 people found this review helpful.

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from Walmart

Tuesday, September 25, 2018

I like being able to pay all my bills online with one app. DOXO allows me to do just that and they email me before my bills are even due! Thanks DOXO for simplifying my life!!

2 of 2 people found this review helpful.

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from Home

Tuesday, September 25, 2018

Great online app. User friendly.

1 of 1 people found this review helpful.

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from none

Tuesday, September 25, 2018

It gets the job done. I'm able to pay my gas bill online, have had some issues with the site in the past though.

1 of 1 people found this review helpful.

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from retried

Tuesday, September 25, 2018

I have used doxo for almost a year, no problems. Happy with service.??

1 of 1 people found this review helpful.

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from Water

Tuesday, September 25, 2018

It's easy & fast. I've never had any problems paying my bill using doxo!!!

1 of 1 people found this review helpful.

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from SWTC

Sunday, September 9, 2018

I will never use this Doxo again. Not only do they charge you an excessive fee to complete the transaction, they don't even submit the payment for several weeks after they have it deducted from your bank account. I believe this company is a "scam" for sure!!!!

5 of 7 people found this review helpful.

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from Doxo

Friday, August 31, 2018

I love using doxo.it let me know the tracking of my payment

2 of 2 people found this review helpful.

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from N/A

Friday, August 31, 2018

I'm writing a review to hopefully persuade others from making the same mistake as I did, by using Doxo. I ignorantly used the Doxo payment portal to pay my electric and power bill (separate bills and companies.) Both of which were deducted from my checking account, but reported as "invalid account numbers." I then reached out to customer service, who was unfortunately did not have a phone service, and it was incredibly hard to get immediate answers. Needless to say, my bills were both late and it took weeks to be refunded the money. Luckily, I caught the issue in time and was able avoid having a power shut off, unlike some of the other reviews I've read. Please avoid using Doxo.com as it may indeed be a scam. If not, hopefully the company will sort out their issues.

3 of 3 people found this review helpful.

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from no company

Tuesday, August 28, 2018

Doxo is such a convenient bill pay system. Just a few clicks and everything is taken care of. Love it and will certainly continue to do business with doxo.

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Friday, August 17, 2018

Love this system. Makes it so easy working and with multiple kids to pay bills online and never have to rush to make payments!

1 of 2 people found this review helpful.

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from Rk Bar

Tuesday, August 7, 2018

No stars! Before I left for vacation I paid a utility bill using doxo. When I came back 2 weeks later my electricity was shut off, everything in the fridge and freezer was spoiled and rotten. Two days later the utility co. received my payment and by the way I had to pay a $500.00 deposit to get the power back on. Never again!!

7 of 7 people found this review helpful.

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from Des

Wednesday, July 4, 2018

So let me start by saying this is the worst and I do mean the very worst 3rd party company EVER!!! For starters it’s the most confusing site ever if you want to pay by check. First they start off by asking all of ur banking info and after you put the amount that your payment is it tells you that from now on your payment will come out of ur account by way of ACH every month on a certain date. It says you can change this at anytime after you make this payment. At this point I’m just wanting to pay my car payment so that I don’t get a negative reflection on my credit report. So I agree just so that they can pay this car payment right away. So after it gave me a date for the next month I think everything went well and it’s all taken care of. I press the agreement button and I’m on my way to call Westlake to tell them I pain the car payment. I call them and they tell me they have no such record and that I should see if they gave me a confirmation number. I go back on line and I realize that that stupid date that they gave me for the next month is not only the date that they will b taking the money out of my bank account but that is the very same day next month that they will pay my payment that they already took out of my bank! It gets better !! So the day I paid it was June 18th! The day they estimated that it would post to my “account” is July 9th ! That’s another reason it was so confusing because they kept using the word” account “ I’m like the “account “ meaning my bank account or my car payment account or the account I had to create for Doxo?! And since there is no one to talk to only email back and forth which is so dumb! So they mean to tell me that they took my money already out of my bank and that they will b holding my money for 21 days in their possession before they pony express my money over to my car payment account! Well I told Westlake which is the car payment ppl and they said they will repo my car if I let 21 days go by! They told me never to use DOXO because they are a shady company. There is no reason under the sun that any company should hold any money for 21 days ! Now I had to pay them again this time directly because now that I learned my lesson that I have just given my money to a company that holds ur money in a high interest account all so that they can make money off of ur money while ur car can b repod I wasn’t going to b dumb enough to do it again. Lesson learned and they still haven’t given my car payment to the car ppl but I paid them 2 times in 30 days all because DOXO is shady. I contacted the BBB they have a slew of complaints don’t b an idiot like myself they keep ur payment for 21 days it’s not good at all ! Danger danger! Don’t use them !

25 of 25 people found this review helpful.

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Wednesday, June 6, 2018

It’s such an easy way to pay my bills plus their website is easy to understand

5 of 20 people found this review helpful.

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from 1986

Tuesday, May 29, 2018

Best paying site EVER. It's quick and very very easy to use. Thanks for making this site so simple ?? I give 5 whole ??'S

3 of 19 people found this review helpful.

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from Mountaineer Gas

Tuesday, May 29, 2018

Sadly, Doxo's customer service skills are seriously neglected. First, heaven forbid an issue arises with your account, you have to contact them thru email. They do not take calls or provide customer service to their clients thru the phone. (Being a massive waste of time for the client because let's be honest, most issues can be fixed in 5min or less over the phone instead of countless minutes in back and forth emails) Secondly, it just apalls me to think a company who has my banking information on file (something I would expect high security and protection for) cannot and will not speak to me over the phone even when asked to in an email. Not very good in customer service or protection, in my opinion! Lastly, if there is a mess up on their end (such as they billed every bank account you have stored with them for one bill), they will not take any blame or even remotely admit there my have been fault or a mistake on their end. They go full force on blaming the client and then tell you how to cancel your account! Clearly, they do not appreciate the business or having you as a client. To offer little resolve, insinuate the customer is wrong with no clue as to what they are doing, and then immediately suggest closing your account instead of offering an apology is just not how you run a business. Once again, customer service is NOT a priority for this company, and I am frustrated with the lack of communication available when dealing with my money and bank accounts, lack of trust, and negligence from this company. Not to mention the way the respond and speak to their clients via email. Big fat no on recommendation from me!

40 of 40 people found this review helpful.

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from ADI Inc

Friday, May 25, 2018

Easy, convenient and reliable!

2 of 21 people found this review helpful.

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from metrowatertucson.com

Wednesday, May 23, 2018

I find better service paying with Metro Water Tucson Xpress Bill Pay than paying Metro Water Doxo! Doxo.com can't compete with Tucson-Xpressbillpay in Tucson ! The serchen customer ratings about doxo.com when you "tucson-water-bil-pay "say it all.

24 of 24 people found this review helpful.

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Friday, May 4, 2018

NO STARS THEY ARE NOTHING BUT SCAMMERS DO NOT USE 1st star isn't even there had to put 1 star

38 of 41 people found this review helpful.

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from Bullseye

Wednesday, April 4, 2018

Very confusing, time consuming, and fine for the vendor but not for the customer who also gets invoiced by Doxo!

38 of 39 people found this review helpful.

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from CAC

Thursday, March 8, 2018

This is a scam. Don't be fooled/ripped off like I was. They took over $200 from me and are impossible to get in touch with. I gave them one star or it wouldn't let me post

52 of 53 people found this review helpful.

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from Millermotorsports

Tuesday, February 27, 2018

This company is just a bad place to do any thing they have cost me late fee so my advice is not to use this company until they get investagaed so if you use them be ware of the deception I give my star rate as a 0 zero so be ware of them use it and you lose it what I mean is your money

61 of 61 people found this review helpful.

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from Dependable hwy express

Friday, February 9, 2018

When I Send it it gets there. DOXO IS THE WAY TO GO!

4 of 56 people found this review helpful.

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from BLB, Inc.

Friday, January 26, 2018

Thought I was paying a utility bill to the city in which I live. The web site fooled the Hell out of me. I honestly thought it was the utlites web site. I went on line and paid the bill. At the end I thought it was strange they were charging me $2.99 for paying via check on line. But it was due the next day and my wife was in the hospital so it needed to be taken care of at 10 PM the night before. Today we received a notice that the bill payment was late (by 10 days) and we owed a late fee. I am pretty savvy but they fooled me...shame on me. They made money, I lost money twice by paying and then the late fee. DO NOT USE THEM. It is as close to a scam as you can get without breaking Federal Laws.

82 of 83 people found this review helpful.

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from Catawba Medical

Thursday, January 25, 2018

This company needs to be investigated for fraud. I don't know how they get away with scamming the public...obtaining financial info under false pretense.

68 of 72 people found this review helpful.

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from All county

Tuesday, January 23, 2018

This company is terrible. Impossible to reach. They kept my payment for 7 days instead of the 1 day advertised causing me late fees and reconnection fees with my electric company. Do not use this company

69 of 70 people found this review helpful.

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Wednesday, January 3, 2018

This company should be closed down. It is very deceiving.

64 of 68 people found this review helpful.

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from Housekeeping

Thursday, October 26, 2017

Would have rated it 0 if possible. This company is a SCAM. I paid my bill on what i thought was the website for the company, WCA, and it went to these guys. They refuse to refund my $75. They are worthless thieves. Dishonest scammers.

76 of 91 people found this review helpful.

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Wednesday, March 15, 2017

I logged on to what I thought was the website for my utility company and made a payment. I was not aware that it was doxo until my utility was disconnected. I had to pay again plus re-connection fee and even now my money has not reached the utility and It is impossible to speak to anyone, I kept being referred to an e-mail address. This company is awful and dishonest. It is a SCAM, stay away!

110 of 115 people found this review helpful.

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from San Leon MUD

Tuesday, February 21, 2017

My company didn't even asked to be a part of DOXO.
This is a scam bill pay company.

76 of 81 people found this review helpful.

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from Nova Properties

Monday, November 14, 2016

This is a scam, DON'T use it. They said they represented my oil company and didn't. I made a payment and 1 week later it hadn't been made. DO NOT PAY ANY BILLS THROUGH THIS SERVICE.

86 of 95 people found this review helpful.

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from Teachers

Thursday, September 29, 2016

The positive ratings isn't high enough for me to trust them with my hard earned money. Any situations that caused a late payment is totally unacceptable. I can't and won't take that chance.

74 of 82 people found this review helpful.

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Monday, February 15, 2016

Doxo debited my bank acct. and 1 week later they still have not paid my auto insurance premium which resulted in cancellation for non patment. I had to make another payment to get reinstated. They were real quick to debit my bank acct. but very slow to pay a blll which was due 3 days after my acct was debited. On their site under my acct. it says the bill was paid 4 days ago. Very poor service; cannot be trusted to pay bills on time.

99 of 103 people found this review helpful.

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from Mountaineer Gas

Monday, October 13, 2014

Be very careful using this for paying your bills because they take your money out of your checking account weeks before your bill is due. Bill due 27th took money 10th and with no money in my account because it was not legally DUE. This is Fraud.

98 of 115 people found this review helpful.

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from Teleperformance

Thursday, February 27, 2014

I've been using Doxo for 6 months to organize and track my bills, keep invoicing straight from clients and securely back up my data. Great program, my desk has gone from being buried under mountains of paper to being an actual workspace again.

24 of 89 people found this review helpful.

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This page was last updated 15 October 2018 11:26