doxo

(139) Excellent!
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doxo Support & Customer Service

At doxo we take your privacy, security and peace of mind seriously--contact [email protected] or visit us at https://support.doxo.com to connect with a solution.

doxo Product Details

Household bills make up over 50% of all U.S. household spending today—and managing and paying those bills can be a time-consuming, frustrating chore. The average household currently pays over 10 bills each month, and must also frequently juggle between multiple online accounts, billers that don’t accept credit card payments, and poorly designed websites that don’t support mobile phones.

If this sounds like you? Then doxo (www.doxo.com) is here to help.

doxo was launched in 2008 to give people an easy, convenient way to connect with companies and pay multiple billers through a single location.

doxo now has millions of users, and as the first crowd-sourced, customer-centered bill pay solution built around the consumer, it’s already changing the way people manage their bills. Since 2008, doxo users have added over 42,000 unique billers to our directory, and using doxo, they can now truly take control of how they pay their bills—whether by credit card, debit card, or direct transfer from checking. doxo users can also pay with ease, whether they’re on-the-go using a mobile device or sitting at home in front of a laptop or computer.

Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

doxo is also an equally valuable resource for billers thanks to its vital connections to millions of bill payers. Providers using doxo improve communications with customers, speed up delivery times, increase mobile payments, boost auto-pay enrollment, access vital real-time market analytics and more.

For more information about doxo, please visit www.doxo.com.

About doxo

Never worry about missing a bill due date. The new doxo mobile app allows you to easily manage and pay thousands of companies directly from your phone.

doxo Reviews

4.0

Out of 5 stars
(139 Reviews)

Excellent!

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from N/a

Monday, December 10, 2018

This is Great: makes paying my bill a whiz when before i had to try to find a way to pay them, very good for Disabled people like myself to manage there bills..... thank you Doxo

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from Home

Monday, December 10, 2018

I work out of town a lot and this is the best way possible that I can pay my bills while I am away From home.

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from Reed tech

Monday, December 10, 2018

I use dodo because it is easy and convenient and takes the hassle out of writing checks or buying money orders. I love this option it is so quick and convenient!!!

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from None

Monday, December 10, 2018

I dont drive so I pay all my bills online. I use doxo because of the convienence and reliability. Payments post right away and I have never had a single issue with them. Its so easy to use and its quick and simple. They send me an email reminder when its time to pay my bills so I never forget and a never get a late fee. They are less expensive than other services I've tried. I highly recommend doxo

1 of 1 people found this review helpful.

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from Air Force - Major ret

Monday, December 10, 2018

Using doxo has helped me have greater confidence in paying my bills. I don't worry about them being paid on time. In addition, having this ability provides security and peace of mind that my bill won't be late or I will receive a late notice from the company. I love have this as a means of security.

1 of 1 people found this review helpful.

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from N/A

Monday, December 10, 2018

Payments are hassle-free, I have doxo enabled for my light bill. I never logged in again or even think about it. Doxo is amazing and simply does what it is.

1 of 1 people found this review helpful.

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from Hazel street

Monday, December 10, 2018

Doxo is by far the best, you can pay your bill right on time!!!

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from Credit one

Monday, December 10, 2018

Quick and easy. I like the reminders to pay my bill. Wish it came in text

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from Curtis trans inc.

Monday, December 10, 2018

Easy to use to pay bills. Great site.

1 of 1 people found this review helpful.

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from Pro Petro

Monday, December 10, 2018

You make it easy to keep up thanks

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from NA

Friday, December 7, 2018

Doxo is great. It makes getting and paying my bills easy. I like being able to see a copy of the bill electronically and not wasting the paper.

1 of 1 people found this review helpful.

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from Doxo

Friday, December 7, 2018

Such an easy and simple way to pay my bill. Love it!

2 of 2 people found this review helpful.

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from aaa.investigativeservices

Friday, December 7, 2018

v very easy service and I use it to pay bills

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from WVU Tech

Wednesday, December 5, 2018

Doxo has been a great way to pay my gas bill. It keeps me updated on how much it is each month, when the automatic payment will be taken out and then sends another notice once the money has been taken out. It is a great service. Very easy to use.

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from Rob Nicholson & Associates

Tuesday, December 4, 2018

This tool has been an indispensable tool for managing my household. I save time and am always able to reports that I need for budgeting.

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from 1965

Tuesday, December 4, 2018

THESE ARE THE SORRI3ST ASSHOLES EVER..THEY WAIT 3 WEEKS TO PAY A BILL AND DO NOT TAKE RESPONSIBILITY WHEN SERICE IS DISCONNECTED
DO NOT RECOMMEND THESE SORRY ASS PEOPLE

Response from doxo:
04 December 2018 at 07:59

LaDonna, thank you for your message.

doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.

Because doxo tries to offer multiple payment types for each provider, some of these methods can take longer than others. For example, credit and debit card payments usually take 1 business day to reach your biller, whereas ACH payments made with account and routing numbers can take 3 business days to reach your biller.

If you have any questions, our customer care team is available 24 hours/day, 7 days/week, by email ([email protected]) or by telephone at (206) 319-0097 (press "1" for customer support).

Thanks again,

Ruth
doxo Operations
https://support.doxo.com

0 of 1 people found this review helpful.

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from AFS

Tuesday, December 4, 2018

easy useable billy paying on line is fast easy almost painless

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from North Pacific Properties

Tuesday, December 4, 2018

One site for paying the Utilities. That is great!

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from Pacific lamp

Tuesday, December 4, 2018

Easy to use. Very quick

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from Mountaineer Gas

Tuesday, December 4, 2018

Use this company for our Mountaineer Gas Bills.
Great service, easy to use interface, and auto pay scheduling options!!!

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from Marshall University

Tuesday, December 4, 2018

Easy and dependable. The only thing I wish Doxo could do would be to link communication to the service provider -- esp. with billing questions.

1 of 1 people found this review helpful.

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from Wendy

Tuesday, December 4, 2018

Alway helping to arrange for pay ment love your service

1 of 1 people found this review helpful.

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from National Grid

Tuesday, December 4, 2018

I am not the most tech savvy person, but I love the convenience of paying online. Doxo has taken all the work,. remembering and headaches out of bill paying. It's so easy. They tell me when the ills are due, how much is owed and all I basically have to do is push the pay it now button. Thanks, Doxo. Wish all of my bills were through you.

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from Rebecca Holt Jewelry

Tuesday, December 4, 2018

Love doxo! I caN login and pay all my bills.

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from Sandy’s

Monday, December 3, 2018

One site one login and I get my bills out of the way.

1 of 1 people found this review helpful.

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from Home

Monday, December 3, 2018

Doxo has made viewing and paying a utility bill fast and easy! Some companies only allow mailed checks with their invoices and I was so happy they began using Doxo so you can easily pay by bank, debit or credit! Plus you choose if you want Doxo to send reminders, submissions, cancellations, and acct summaries. Highly recommend! Thank you, Doxo!

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from Disabled

Friday, November 30, 2018

They make it easy to pay all of my utility bills in one place. I would highly recommend them!

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from BOCES

Friday, November 30, 2018

Easy and convenient to make payments thank you

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from Texas

Friday, November 30, 2018

Very convenient.

1 of 1 people found this review helpful.

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from great food

Friday, November 30, 2018

wonderful app to have

0 of 1 people found this review helpful.

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from Potter's House Ministries

Wednesday, November 28, 2018

Doxo makes it much easier to pay all of my bills in one place when I need them paid. Great idea.

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from Walgreens

Wednesday, November 28, 2018

I think doxo has been the most convenient way to pay my gas bill ever!! Everything is already set up for me so I don't have to put that much work in.

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from home

Tuesday, November 27, 2018

I think it is a shame that the gas company can't collect my money without this kind of company

Response from doxo:
27 November 2018 at 08:13

Leon,

Thank you for your comment. doxo is a separate bill paying service, with almost 50K billers within the doxo Directory. One advantage of paying with doxo is that you're able to pay your gas company and thousands of other billers with a single login. While *we* think that's a pretty great advantage, you're not obligated to use our service, and we encourage you to do what makes the most sense for you.

Thanks again!

doxo Operations
https://support.doxo.com
[email protected]

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from Wheeling Hospital

Tuesday, November 27, 2018

Doxo has been a great resource for viewing and paying my various utility bills! I get an email from them when a new statement has been posted and I can easily login to their website to schedule a payment.

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from Homemaker

Tuesday, November 27, 2018

Doxo makes paying bills a breeze. Who has all the time to go to fifty different sites to pay bills? Not me. Best part is that I get emailed before a bill is due that way I never miss any payments! Thanks for making life so much easier for me!

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from Eagan

Tuesday, November 27, 2018

I found this app very useful and easy to use. It would even remind me of up coming bills to help ensure payments were always on time. Highly recommend this app.

1 of 1 people found this review helpful.

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from Residents

Tuesday, November 27, 2018

Love this... easy to use and convenient

1 of 1 people found this review helpful.

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from My home

Tuesday, November 27, 2018

I truly enjoy the simple way of paying my bill and viewing what my bill looks like, this is an excellent way of keeping things simple and helps with not using paper

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from Personal

Tuesday, November 27, 2018

Very easy to pay bill

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from my home

Tuesday, November 27, 2018

I was extremely disappointed that my payment did not get to its destination for a week and I received a phone call telling me I was late when I thought I was paying on the due date. And, it was my very first payment on a new account!!

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from Home Owner

Tuesday, November 27, 2018

Nice to be able to have all documents in 1 place and easy to navigate.

1 of 1 people found this review helpful.

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from Mountaineer Gas

Saturday, November 24, 2018

Easy site allows quick and easy payments!

2 of 2 people found this review helpful.

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from J.Q. Dickinson Salt-works

Thursday, November 22, 2018

Easy to use and makes payments a breeze.

3 of 3 people found this review helpful.

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from Pitney Bowes

Wednesday, November 21, 2018

not bad after getting through the first few screens. now it takes me right to the payment screen which is very helpful

4 of 4 people found this review helpful.

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from Home

Tuesday, November 20, 2018

Excellent service

2 of 2 people found this review helpful.

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from Mountaineer Gas

Tuesday, November 20, 2018

DOXO makes paying my bill and keeping current so much easier!

3 of 3 people found this review helpful.

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from None

Tuesday, November 20, 2018

Xoxo makes it very easy to see , review, and pay my bill.

3 of 3 people found this review helpful.

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from Home

Monday, November 19, 2018

It’s been so easy to pay my bill!!!

2 of 2 people found this review helpful.

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from Personal

Friday, November 16, 2018

Great online availablilty

2 of 2 people found this review helpful.

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from personal

Friday, November 16, 2018

I only used this site once or twice and both times were good. Easy to do and very quick. I will use again.

2 of 2 people found this review helpful.

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from Home

Friday, November 16, 2018

It’s been great!!

1 of 2 people found this review helpful.

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from Mountaineer Gas

Friday, November 16, 2018

I pay almost all of my bills online and negotiating the different websites every month can be a hassle. But, Doxo has made it so easy and convenient to pay my bill that I highly recommend this service to everyone.

2 of 2 people found this review helpful.

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from residence

Thursday, November 15, 2018

always pays my bill ontime...fast,,easy..

2 of 2 people found this review helpful.

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from .

Thursday, November 15, 2018

I really love the convenience of doxo. Makes is super easy to stay on top of my bills.

3 of 3 people found this review helpful.

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from Used for Gas bill

Thursday, November 15, 2018

Doxo is very easy to use. It emails me ahead of the due date for my bills, and I see them immediately with notifications. It’s very helpful. I can click on the link and see and pay the bill directly from the email.

2 of 2 people found this review helpful.

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from Euphoria

Thursday, November 15, 2018

Love using this way to online pay my bills. & they remind me every month via email! 10/10 recommend to a friend.

2 of 2 people found this review helpful.

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from for Mountaineer Gas

Thursday, November 15, 2018

I use Doxo to pay my Gas bill and it is extraordinarily easy. I set my payments up ahead of time to autopay on a particular date, and it works perfectly every time.

2 of 2 people found this review helpful.

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from home owner

Thursday, November 15, 2018

I assume this is a way too pay some bills but the price you charge is unreal... poor people don't have a chance, its just too high..

2 of 2 people found this review helpful.

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from LaDawn Garland

Thursday, November 15, 2018

Love the convenience of doxo. I really appreciate that I can put my bills all in one place and set them to autopay it makes it so much easier. The timely reminders that a payment is coming up allows me to budget everything perfectly. I would highly recommend this service to anyone.

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from Kiekert AG

Thursday, November 15, 2018

I love this link. Doxo reminds me in advance that my bills are due

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from Kiekert AG

Thursday, November 15, 2018

Doxo is very convenient and easy to use to pay bills. I recommend this to everyone!

[email protected]

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from fbi

Wednesday, November 14, 2018

Doxo is owned by Jeff bezos , the owner of Google. They frauded me . DOXO creates websites to resemble the company you want to pay. They get all your info and do not reveil they are a 3rdparty bill pay till last page. In my case they wanted over 65.00 toake a payment. I never submitted the payment and backed out. They processed the payment anyway. I never hit the submit button after seeing the 65.00 charge. They processed it anyway . My loan is in jeopardy because of their shady ripoff method. Check all reviews on this company. You'll see.

3 of 3 people found this review helpful.

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from Mrs

Tuesday, November 13, 2018

Doxo is really convenient and easy to use!

1 of 2 people found this review helpful.

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from Home

Monday, November 12, 2018

Really helps me stay on time with payments!

1 of 2 people found this review helpful.

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from WV

Monday, November 12, 2018

I've never had any issues paying my gas bill online. It's a safe and easy-to-use platform.

1 of 2 people found this review helpful.

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from n/a

Monday, November 12, 2018

Incredibly user-friendly. Makes paying monthly bills easy, convenient, and effective. Works like clockwork!

1 of 2 people found this review helpful.

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from Mountaineer Gas

Monday, November 12, 2018

Doxo makes it easy to pay online. Really the only downside is the fee to pay this way. It’s not a big fee, just an annoyance.

2 of 3 people found this review helpful.

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from Retired

Monday, November 12, 2018

I love this site. doxo is so convenient to use and it keeps me from getting my payments in late. Wonderful help tool.

1 of 1 people found this review helpful.

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from Boyer Electric

Monday, November 12, 2018

Very easy to use. Fast way to pay utility bills

1 of 1 people found this review helpful.

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from N/A

Monday, November 12, 2018

Doxo is an amazing website that allows you to pay your bills all on one website! Never miss a payment with their monthly reminders.
I use Doxo to pay all my bills!

1 of 1 people found this review helpful.

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from My own Lab

Friday, November 9, 2018

Its cool price 2 hogh

Response from doxo:
09 November 2018 at 08:30

Thank you for your message! doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.

4 of 7 people found this review helpful.

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from El Paso Gas

Monday, November 5, 2018

Its a great way to pay online, no problems nor anything and fast. Easy to manipulate and pay.

1 of 2 people found this review helpful.

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from home

Monday, November 5, 2018

doxo allows me to have confidence that all accounts are up to date and easily understood.

2 of 2 people found this review helpful.

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from Personal

Monday, November 5, 2018

Easy to use and quick!

1 of 1 people found this review helpful.

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from Mountaineer Gas

Monday, November 5, 2018

Doxo makes it easy to pay my bills online. I recommend it

2 of 2 people found this review helpful.

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from Charles Ryan Associates

Monday, November 5, 2018

I love doxo--I use it to pay several bills and it's super easy to log in and pay, and keep everything in one place

1 of 1 people found this review helpful.

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from Helen's place

Wednesday, October 31, 2018

Trouble free when I paid the bill online ! I love it

1 of 1 people found this review helpful.

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from WV

Wednesday, October 31, 2018

It is a great site to use to pay bills. It is convenient and easy to use.

1 of 1 people found this review helpful.

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from home

Wednesday, October 31, 2018

Overall pleased with doxo. I use the site to pay my utility bill and have never experienced any issues. Very easy to access and make payments through

1 of 1 people found this review helpful.

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from Home

Saturday, October 27, 2018

Doxo has been helpful and easy to use when paying Bills. Convenient and fast

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from N/a

Saturday, October 27, 2018

best trouble free site that I use for paying import bills.....and faster than other methods

R Weber











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from na

Thursday, October 25, 2018

very easy to pay bill. let's you know when it's due. much better than mailing a check

2 of 3 people found this review helpful.

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from personal

Thursday, October 25, 2018

Doxo's website is one of the most poorly designed I've seen. Also, their processing time is unconscionable. Everything's automated but they apparently haven't figured that out yet.

Response from doxo:
25 October 2018 at 14:28

Eva,

Thank you for comment! We apologize about the delay; we're actively working on ways to speed up delivery--doxo serves over 4 million users with over 50,000 bill servicers, and often the slowdown is due to billers not processing payments in a timely way (doxo works to move money and authorize payments as fast as possible).

If you would like more information please contact us--

Thank you for your patronage!

doxo Operations
https://support.doxo.com
[email protected]

2 of 4 people found this review helpful.

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from Xfinity

Tuesday, October 23, 2018

I love the site! It makes paying my bill quick and easy, the app is also very convient to use to pay in just seconds!

0 of 3 people found this review helpful.

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from Review

Tuesday, October 23, 2018

Itried to get on and pay my bills but couldn't, it kept telling me 'it wasnt set up and they would get back to me', but never did.

Response from doxo:
25 October 2018 at 11:51

Johnny,

Thanks for your message--if you would like support please contact us at [email protected] would love to resolve your issue!

Sincerely,

doxo Operations
https://support.doxo.com
[email protected]

3 of 4 people found this review helpful.

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from Parker

Tuesday, October 23, 2018

Good service, easy to use site?highly recommend it?

0 of 2 people found this review helpful.

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from 1966

Tuesday, October 23, 2018

This company allows me to pay my sons bill. The actual company won't let me use my debit card for his account. I think this service is very useful.

0 of 2 people found this review helpful.

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from A1 Automotive

Friday, October 19, 2018

I like that I can access my bills from one site without separate logins. That being said, the fees are a bit high and this makes me use their payment services only when I have to.

Response from doxo:
25 October 2018 at 11:52

Deb,

Thank you for your post! doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.

Please be in touch,

doxo Operations
https://support.doxo.com
[email protected]

4 of 6 people found this review helpful.

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from KITCHEN TABERNACLE

Friday, October 19, 2018

Easy to use. Good service. Good company. Highly recommend it.
D.G.T.

1 of 3 people found this review helpful.

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from PVT

Friday, October 19, 2018

My experience so far with doxo has been very good. The service makes payment very easy and convenient! There is of course the added 'convenience' fee. The only thing that I found disappointing has been the time it takes for some payments to process. It takes a few days, however, this may be standard.

3 of 5 people found this review helpful.

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from Hodnett

Friday, October 19, 2018

I enjoy knowing my bill shows up and get paid. And I can see other bills Thanks for providing this for your customers.

2 of 4 people found this review helpful.

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Tuesday, October 16, 2018

Easy to use site. Very convenient to pay my bills online.

3 of 5 people found this review helpful.

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from Consultant Firm

Thursday, October 11, 2018

I really like the simple UI of doxo and the the fact that I can pay multiple bills in the same login. Highly recommend to many startups and other smaller scale businesses.

3 of 6 people found this review helpful.

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from Deyanira

Tuesday, October 9, 2018

The best services and good company

3 of 5 people found this review helpful.

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from Lowe's

Tuesday, October 9, 2018

Doxo work s fine to pay bills.

3 of 5 people found this review helpful.

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from Jefferson healthcare

Friday, October 5, 2018

Easy to use site, helpful notification system.

3 of 5 people found this review helpful.

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from City of Edwardsville

Tuesday, October 2, 2018

Doxo works okay to pay my city water/trash bill but the fee charged to pay this way is outrageous.

7 of 7 people found this review helpful.

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from Avery

Monday, October 1, 2018

I like the coveniece of paying on line through doxo

4 of 7 people found this review helpful.

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from Private

Monday, October 1, 2018

Its very convinient for me and easy to make my paymentsevery month .

3 of 5 people found this review helpful.

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from Ajs

Thursday, September 27, 2018

Love services for residential costumers.

3 of 5 people found this review helpful.

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from anna

Wednesday, September 26, 2018

I use this every month to pay my bills and it is so simple! almost all of my bills are in one spot and easy to keep track of .

3 of 5 people found this review helpful.

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from Home

Wednesday, September 26, 2018

I have used DOXO for the past few months and they have kept me update on pay status and given confirmation numbers to back up there processing of payment... Glad I found DOXO... Very easy to use...

4 of 6 people found this review helpful.

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from WVU Institute of Technology

Wednesday, September 26, 2018

I really enjoy DOXO for several reasons: 1) I love receiving an email alert (at least 2 weeks notice) of my automatic scheduled payment date and amount, 2) the opportunity to cancel the automatic payment if other pymt arrangements/date need to be made, 3) the $5 discount for automatic billing, and 4) hassle free of not having to write a check and waste a stamp!

3 of 5 people found this review helpful.

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from Ann's Consulting

Tuesday, September 25, 2018

I have used doxo several times and they got my payment to the collector in plenty of time. I do not give many 5 stars to anyone, My experience with doso was not a bad at all. I would recommend them to all.

5 of 7 people found this review helpful.

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from Inccaztec Management

Tuesday, September 25, 2018

I like using doxo to pay my utilities online. It sometimes takes a while to process but it lets you check the status of the payment. I will def keep using this site to pay my bills!

6 of 8 people found this review helpful.

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from Walmart

Tuesday, September 25, 2018

I like being able to pay all my bills online with one app. DOXO allows me to do just that and they email me before my bills are even due! Thanks DOXO for simplifying my life!!

3 of 5 people found this review helpful.

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from Home

Tuesday, September 25, 2018

Great online app. User friendly.

2 of 4 people found this review helpful.

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from none

Tuesday, September 25, 2018

It gets the job done. I'm able to pay my gas bill online, have had some issues with the site in the past though.

4 of 5 people found this review helpful.

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from retried

Tuesday, September 25, 2018

I have used doxo for almost a year, no problems. Happy with service.??

2 of 4 people found this review helpful.

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from Water

Tuesday, September 25, 2018

It's easy & fast. I've never had any problems paying my bill using doxo!!!

2 of 4 people found this review helpful.

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from SWTC

Sunday, September 9, 2018

I will never use this Doxo again. Not only do they charge you an excessive fee to complete the transaction, they don't even submit the payment for several weeks after they have it deducted from your bank account. I believe this company is a "scam" for sure!!!!

10 of 12 people found this review helpful.

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from Doxo

Friday, August 31, 2018

I love using doxo.it let me know the tracking of my payment

4 of 6 people found this review helpful.

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from N/A

Friday, August 31, 2018

I'm writing a review to hopefully persuade others from making the same mistake as I did, by using Doxo. I ignorantly used the Doxo payment portal to pay my electric and power bill (separate bills and companies.) Both of which were deducted from my checking account, but reported as "invalid account numbers." I then reached out to customer service, who was unfortunately did not have a phone service, and it was incredibly hard to get immediate answers. Needless to say, my bills were both late and it took weeks to be refunded the money. Luckily, I caught the issue in time and was able avoid having a power shut off, unlike some of the other reviews I've read. Please avoid using Doxo.com as it may indeed be a scam. If not, hopefully the company will sort out their issues.

8 of 8 people found this review helpful.

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from no company

Tuesday, August 28, 2018

Doxo is such a convenient bill pay system. Just a few clicks and everything is taken care of. Love it and will certainly continue to do business with doxo.

3 of 5 people found this review helpful.

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Friday, August 17, 2018

Love this system. Makes it so easy working and with multiple kids to pay bills online and never have to rush to make payments!

2 of 5 people found this review helpful.

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from Rk Bar

Tuesday, August 7, 2018

No stars! Before I left for vacation I paid a utility bill using doxo. When I came back 2 weeks later my electricity was shut off, everything in the fridge and freezer was spoiled and rotten. Two days later the utility co. received my payment and by the way I had to pay a $500.00 deposit to get the power back on. Never again!!

12 of 12 people found this review helpful.

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from Des

Wednesday, July 4, 2018

So let me start by saying this is the worst and I do mean the very worst 3rd party company EVER!!! For starters it’s the most confusing site ever if you want to pay by check. First they start off by asking all of ur banking info and after you put the amount that your payment is it tells you that from now on your payment will come out of ur account by way of ACH every month on a certain date. It says you can change this at anytime after you make this payment. At this point I’m just wanting to pay my car payment so that I don’t get a negative reflection on my credit report. So I agree just so that they can pay this car payment right away. So after it gave me a date for the next month I think everything went well and it’s all taken care of. I press the agreement button and I’m on my way to call Westlake to tell them I pain the car payment. I call them and they tell me they have no such record and that I should see if they gave me a confirmation number. I go back on line and I realize that that stupid date that they gave me for the next month is not only the date that they will b taking the money out of my bank account but that is the very same day next month that they will pay my payment that they already took out of my bank! It gets better !! So the day I paid it was June 18th! The day they estimated that it would post to my “account” is July 9th ! That’s another reason it was so confusing because they kept using the word” account “ I’m like the “account “ meaning my bank account or my car payment account or the account I had to create for Doxo?! And since there is no one to talk to only email back and forth which is so dumb! So they mean to tell me that they took my money already out of my bank and that they will b holding my money for 21 days in their possession before they pony express my money over to my car payment account! Well I told Westlake which is the car payment ppl and they said they will repo my car if I let 21 days go by! They told me never to use DOXO because they are a shady company. There is no reason under the sun that any company should hold any money for 21 days ! Now I had to pay them again this time directly because now that I learned my lesson that I have just given my money to a company that holds ur money in a high interest account all so that they can make money off of ur money while ur car can b repod I wasn’t going to b dumb enough to do it again. Lesson learned and they still haven’t given my car payment to the car ppl but I paid them 2 times in 30 days all because DOXO is shady. I contacted the BBB they have a slew of complaints don’t b an idiot like myself they keep ur payment for 21 days it’s not good at all ! Danger danger! Don’t use them !

31 of 31 people found this review helpful.

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Wednesday, June 6, 2018

It’s such an easy way to pay my bills plus their website is easy to understand

6 of 23 people found this review helpful.

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from 1986

Tuesday, May 29, 2018

Best paying site EVER. It's quick and very very easy to use. Thanks for making this site so simple ?? I give 5 whole ??'S

4 of 22 people found this review helpful.

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from Mountaineer Gas

Tuesday, May 29, 2018

Sadly, Doxo's customer service skills are seriously neglected. First, heaven forbid an issue arises with your account, you have to contact them thru email. They do not take calls or provide customer service to their clients thru the phone. (Being a massive waste of time for the client because let's be honest, most issues can be fixed in 5min or less over the phone instead of countless minutes in back and forth emails) Secondly, it just apalls me to think a company who has my banking information on file (something I would expect high security and protection for) cannot and will not speak to me over the phone even when asked to in an email. Not very good in customer service or protection, in my opinion! Lastly, if there is a mess up on their end (such as they billed every bank account you have stored with them for one bill), they will not take any blame or even remotely admit there my have been fault or a mistake on their end. They go full force on blaming the client and then tell you how to cancel your account! Clearly, they do not appreciate the business or having you as a client. To offer little resolve, insinuate the customer is wrong with no clue as to what they are doing, and then immediately suggest closing your account instead of offering an apology is just not how you run a business. Once again, customer service is NOT a priority for this company, and I am frustrated with the lack of communication available when dealing with my money and bank accounts, lack of trust, and negligence from this company. Not to mention the way the respond and speak to their clients via email. Big fat no on recommendation from me!

46 of 46 people found this review helpful.

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from ADI Inc

Friday, May 25, 2018

Easy, convenient and reliable!

3 of 24 people found this review helpful.

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from metrowatertucson.com

Wednesday, May 23, 2018

I find better service paying with Metro Water Tucson Xpress Bill Pay than paying Metro Water Doxo! Doxo.com can't compete with Tucson-Xpressbillpay in Tucson ! The serchen customer ratings about doxo.com when you "tucson-water-bil-pay "say it all.

26 of 26 people found this review helpful.

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Friday, May 4, 2018

NO STARS THEY ARE NOTHING BUT SCAMMERS DO NOT USE 1st star isn't even there had to put 1 star

41 of 44 people found this review helpful.

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from Bullseye

Wednesday, April 4, 2018

Very confusing, time consuming, and fine for the vendor but not for the customer who also gets invoiced by Doxo!

40 of 41 people found this review helpful.

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from CAC

Thursday, March 8, 2018

This is a scam. Don't be fooled/ripped off like I was. They took over $200 from me and are impossible to get in touch with. I gave them one star or it wouldn't let me post

55 of 56 people found this review helpful.

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from Millermotorsports

Tuesday, February 27, 2018

This company is just a bad place to do any thing they have cost me late fee so my advice is not to use this company until they get investagaed so if you use them be ware of the deception I give my star rate as a 0 zero so be ware of them use it and you lose it what I mean is your money

64 of 64 people found this review helpful.

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from Dependable hwy express

Friday, February 9, 2018

When I Send it it gets there. DOXO IS THE WAY TO GO!

5 of 58 people found this review helpful.

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from BLB, Inc.

Friday, January 26, 2018

Thought I was paying a utility bill to the city in which I live. The web site fooled the Hell out of me. I honestly thought it was the utlites web site. I went on line and paid the bill. At the end I thought it was strange they were charging me $2.99 for paying via check on line. But it was due the next day and my wife was in the hospital so it needed to be taken care of at 10 PM the night before. Today we received a notice that the bill payment was late (by 10 days) and we owed a late fee. I am pretty savvy but they fooled me...shame on me. They made money, I lost money twice by paying and then the late fee. DO NOT USE THEM. It is as close to a scam as you can get without breaking Federal Laws.

86 of 87 people found this review helpful.

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from Catawba Medical

Thursday, January 25, 2018

This company needs to be investigated for fraud. I don't know how they get away with scamming the public...obtaining financial info under false pretense.

70 of 74 people found this review helpful.

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from All county

Tuesday, January 23, 2018

This company is terrible. Impossible to reach. They kept my payment for 7 days instead of the 1 day advertised causing me late fees and reconnection fees with my electric company. Do not use this company

71 of 72 people found this review helpful.

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Wednesday, January 3, 2018

This company should be closed down. It is very deceiving.

66 of 76 people found this review helpful.

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from Housekeeping

Thursday, October 26, 2017

Would have rated it 0 if possible. This company is a SCAM. I paid my bill on what i thought was the website for the company, WCA, and it went to these guys. They refuse to refund my $75. They are worthless thieves. Dishonest scammers.

79 of 94 people found this review helpful.

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Wednesday, March 15, 2017

I logged on to what I thought was the website for my utility company and made a payment. I was not aware that it was doxo until my utility was disconnected. I had to pay again plus re-connection fee and even now my money has not reached the utility and It is impossible to speak to anyone, I kept being referred to an e-mail address. This company is awful and dishonest. It is a SCAM, stay away!

119 of 124 people found this review helpful.

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from San Leon MUD

Tuesday, February 21, 2017

My company didn't even asked to be a part of DOXO.
This is a scam bill pay company.

78 of 83 people found this review helpful.

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from Nova Properties

Monday, November 14, 2016

This is a scam, DON'T use it. They said they represented my oil company and didn't. I made a payment and 1 week later it hadn't been made. DO NOT PAY ANY BILLS THROUGH THIS SERVICE.

92 of 101 people found this review helpful.

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from Teachers

Thursday, September 29, 2016

The positive ratings isn't high enough for me to trust them with my hard earned money. Any situations that caused a late payment is totally unacceptable. I can't and won't take that chance.

76 of 84 people found this review helpful.

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Monday, February 15, 2016

Doxo debited my bank acct. and 1 week later they still have not paid my auto insurance premium which resulted in cancellation for non patment. I had to make another payment to get reinstated. They were real quick to debit my bank acct. but very slow to pay a blll which was due 3 days after my acct was debited. On their site under my acct. it says the bill was paid 4 days ago. Very poor service; cannot be trusted to pay bills on time.

101 of 105 people found this review helpful.

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from Mountaineer Gas

Monday, October 13, 2014

Be very careful using this for paying your bills because they take your money out of your checking account weeks before your bill is due. Bill due 27th took money 10th and with no money in my account because it was not legally DUE. This is Fraud.

100 of 124 people found this review helpful.

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from Teleperformance

Thursday, February 27, 2014

I've been using Doxo for 6 months to organize and track my bills, keep invoicing straight from clients and securely back up my data. Great program, my desk has gone from being buried under mountains of paper to being an actual workspace again.

26 of 93 people found this review helpful.

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This page was last updated 08 December 2018 05:06