doxo

doxo

366 Reviews

What is doxo?

doxo is a simple, secure all-in-one bill pay service that facilitates secure payment to any biller, with any payment method, on any device. doxo currently serves over 4 million users who make payments to 65,000 local and national businesses, making doxo the largest bill pay directory in the nation. Billers on the network get paid directly, fast and free - and consumers have complete bill pay independence over when and how they pay their bills. doxo more than doubled its customer base in 2018 and is expanding its team to further accelerate growth and change the bill pay landscape to focus on the customer. doxo investors include MDV, Sigma Partners, and Bezos Expeditions.

Serchen Index

79.91
63
Employees
366
Reviews
1,233
Followers
2,788
Likes

doxo Key Features

Free bill pay reminders

Multiple payment methods, including ACH

Overdraft protection

Free mobile app

Paying 65,000 billers with one login

Secure payment and information

Apple Pay

What is doxo?


doxo Support & Customer Service

At doxo we take your privacy, security and peace of mind seriously--contact [email protected] or visit us at https://support.doxo.com to connect with a solution.

Our Customer Care Team's support is available on live chat at https://support.doxo.com.


doxo Product Details

Personal bills make up more than 50% of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones.

If this situation sounds familiar to you, then doxo is here to help.

Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has millions of users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.

In almost 10 years of service, doxo has added over 65,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $4.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay™ account protection.

For more information about what doxo can do for you, please visit www.doxo.com


Countries doxo Services Available In

Currently, doxo is focused on the United States


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doxo Reviews

4.0

Great!

366 Reviews

Last reviewed on
11 March 2021

What do you think?

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Friday, March 12, 2021

Great product

Overall Rating

Ease of Use

Features

Value for Money

Customer Support

Likely to Recommend

Response from doxo:
12 March 2021 at 10:46

Hello Robert,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

0 of 1 people found this review helpful.
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Friday, February 12, 2021

1-Been trying to reset my account for 3 days. Waiting on code to come to my email which is not going to happen
2-Paid my EZPASS bill only to find out that Maryland never received and now i'm dealing with a late charge and a citation

If I could log in that may help but no luck getting password reset. I tried to verify my username, that was instant! wth

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Response from doxo:
16 February 2021 at 12:15

Hello David,

I’m very sorry to hear you’ve faced these issues with our service. We’d like to have the opportunity to investigate further and help you solve your account verification and payment issues. If you haven’t already, please contact our customer support team, which is available via live chat at https://support.doxo.com. In the meantime, we hope this instructional YouTube video on resetting your account helps: https://www.youtube.com/watch?v=7cdO1sTQI6A&

Thank you!

Best,
Lisa

1 of 1 people found this review helpful.
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Thursday, December 24, 2020

Don’t like having to pay money to pay money on a bill just because the company I owe will only take money this way.

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Likely to Recommend

Response from doxo:
24 December 2020 at 09:58

Hi Vickie,

Thank you so much for taking the time to write this review. We do our best to serve you well, and we’d love to help you look into options that minimize fees. You can contact an agent on live chat at https://support.doxo.com.

Thanks again,
Lisa

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Friday, December 18, 2020

Verified Review

Easy to use

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Features

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Likely to Recommend

Response from doxo:
18 December 2020 at 15:30

Hello Lori,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Best,
Lisa

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Friday, December 11, 2020

Thanks to Doxo co n ever had a problem paying a tt uverse ......................Doxo co has been there for me and 71815 companyss we and doxo must find a way to pay......Thank you from me and all your customers now and past and future....Thank you all Doxo People from the 3 mil customers and going up fast................. Peter in chgo

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Likely to Recommend

Response from doxo:
11 December 2020 at 14:05

Hello Peter,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

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Saturday, December 5, 2020

Great Experience

Overall Rating

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Features

Value for Money

Customer Support

Likely to Recommend

Response from doxo:
07 December 2020 at 09:16

Hello Richard,

Thanks so much for your feedback, and for using doxo. If you have any suggestions about ways we can improve our service, we'd love to hear from you at [email protected]

Best,
Lisa

1 of 1 people found this review helpful.
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Friday, November 20, 2020

Very dissatisfied

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Response from doxo:
20 November 2020 at 13:39

Hi Julian,

It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!

Thanks,
Lisa

3 of 3 people found this review helpful.
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Friday, October 30, 2020

Verified Review

I have great success using Doxo.

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Likely to Recommend

Response from doxo:
02 November 2020 at 09:20

Hello Darlene,

Thanks so much for your feedback, and for using doxo. We’re happy you are enjoying paying your bills with our service!

Thanks again,
Lisa

1 of 1 people found this review helpful.
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Wednesday, October 14, 2020

Been using this for over a year to pay my electric bill on line. From Indiana to Florida. Easy peasy!

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Response from doxo:
15 October 2020 at 09:17

Hello Ronda,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

1 of 1 people found this review helpful.
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Thursday, September 24, 2020

Verified Review

I love it

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Likely to Recommend

Response from doxo:
24 September 2020 at 09:22

Hi Shantell,

Thanks for your feedback, and for choosing to make payments with doxo! We’re glad you’ve been happy with the service you’ve received. If there’s anything we can do, please reach out to us at [email protected]

Best,
Lisa

1 of 2 people found this review helpful.
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