doxo

doxo

312 Reviews · Last reviewed on 13 November 2019

What is doxo?

doxo is a simple, secure all-in-one bill pay service that facilitates secure payment to any biller, with any payment method, on any device. doxo currently serves over 3 million users who make payments to over 50,000 local and national businesses, making doxo the largest bill pay directory in the nation. Billers on the network get paid directly, fast and free - and consumers have complete bill pay independence over when and how they pay their bills. doxo more than doubled its customer base in 2018 and is expanding its team to further accelerate growth and change the bill pay landscape to focus on the customer. doxo investors include MDV, Sigma Partners, and Bezos Expeditions.

Serchen Index

62.02
41
Employees
312
Reviews
1,232
Followers
N/A
Likes

doxo Key Features

Free bill pay reminders

Multiple payment methods, including ACH

Apple Pay

Free mobile app

Paying 50,000 billers with one login

Secure payment and information

What is doxo?


doxo Support & Customer Service

At doxo we take your privacy, security and peace of mind seriously--contact [email protected] or visit us at https://support.doxo.com to connect with a solution.

Our Customer Care Team's support is available 24/7. call 206 319 0097 if you need to speak with someone or use our live chat available on our website. www.doxo.com


doxo Product Details

Personal bills make up more than 50% of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.

If this situation sounds familiar to you, then doxo is here to help.

Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has millions of users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.

In almost 10 years of service, doxo has added over 50,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

For more information about what doxo can do for you, please visit www.doxo.com


Countries doxo Services Available In

Currently, doxo is focused on the United States


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doxo Reviews

4.0

Excellent!

312 Reviews

Last reviewed on
13 November 2019

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Thursday, November 14, 2019

from None

Super fast and simple

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Response from doxo:
14 November 2019 at 10:00

Dear David,

Thanks so much for your encouraging star rating and review! We at doxo are so glad that you find our service fast and simple. If there's anything else we can do, please reach out to [email protected]

Best,
Lisa

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Thursday, November 14, 2019

from HAMMOND67

It was not hard but I wish I could get a balance of some sort.

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Response from doxo:
14 November 2019 at 09:59

Dear Jackie,

Thanks for your feedback! Just to let you know, you can now see your bank balance through your doxo account once you set up a Verified Bank Account in your doxo Wallet: https://user.doxo.com/wallet

We hope you enjoy this feature! Our Customer Care team is also available at https://support.doxo.com to answer any additional questions you may have.

Thanks,
Lisa

1 of 1 people found this review helpful.
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Thursday, November 14, 2019

from None

I didn't like it at all because colonial Penn did not even credit my account for the payment l made. So as far as l concerned you ripped me off.

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Response from doxo:
14 November 2019 at 09:38

Dear Cecelia,

Thanks for reaching out--we're sorry you faced this issue. If you haven't already, could you please contact [email protected] about the issue you faced? They'll be able to look up your specific payment details and investigate this with you. You can also reach out to an agent on our 24/7 live chat at https://support.doxo.com.

Best,
Lisa

1 of 1 people found this review helpful.
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Wednesday, November 13, 2019

from Aqua Finance

I was directed to use this company, DOXO to pay my Aqua Finance bill. I received notice from Aqua Finance that I am now 4 payments behind and I have used this company for the last 4 payments. It has been taken from my bank account each time but not sent in to the lender that it was supposed to be sent to.
Now the kicker is, DOXO has drafted my account for the payment not 1, not 2, but 3 times in a 48 hour period. It was drafted 2 times in one day and then another time the next day.
Now I am told by the bank to call the finance company and the finance company says to call DOXO. Do you know how hard it is to reach out to someone at DOXO???? Almost impossible. I need my money put back in my account and for DOXO to pay the money that has been made over the last 4 months to the finance company it was intended to be paid to.
This is right at $1400.00 worth of payments that has not been placed in the right place and/or been taken out too many times. This company is a FRAUD.... They take money and don't pay the bill it is intended to be paid to.
And it won't let the review go through because the company don't like the truth of a negative review....

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Response from doxo:
13 November 2019 at 09:38

Dear David,

This is not the experience of our service we would like you to have, and we would love to investigate this further with you. It sounds like there may be some confusion on one point—doxo cannot draft payments on a customer’s behalf; they have to be approved by the user.

doxo Customer Care is available 24/7 over live chat at https://support.doxo.com; I would strongly encourage you to reach out to an agent there. You can also contact [email protected] if you prefer email, or call 206 319 0097.

We hope to hear from you soon!

Best,
Lisa

2 of 3 people found this review helpful.
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Friday, November 8, 2019

from HSD

Monthly reminders and email records are excellent.

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Response from doxo:
08 November 2019 at 09:32

Dear Dale,

Thank you so much for your review! We are very glad to hear you have had a positive experience using doxo. If there's anything we can do to make your experience a five-star one, we'd love to hear from you at [email protected]

Thanks again,
Lisa

0 of 1 people found this review helpful.
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Wednesday, November 6, 2019

from .....

Seriously, almost $9 charge to submit an online payment that will post in 10 days? Looks, feels, sounds like a scam to bait people into late fees if they are unable to show up today in person. Would absolutely recommend my local health care provider drop your payment system.

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Response from doxo:
06 November 2019 at 09:42

Hi Kelly,

Thanks for reaching out and providing us with your feedback. We are constantly looking to improve our affordability and your comments help us towards that goal. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account), as opposed to paying by credit or debit card.

Or, you can sign up for doxoPLUS, our monthly subscription service. By signing up for doxoPLUS, payments made from your bank account are free, with no limit on the number of bills you can pay.

doxo also assists with bill pay reminders for free! If you'd like any additional information, please feel free to reach out to our Customer Care team at [email protected]

Beyond that, I hope that we will be able to assist you in the future.

Best,
Lisa

0 of 1 people found this review helpful.
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Friday, November 1, 2019

from n/a

Doxo used to be AWESOME..until they decided to change the back end interface and remove every single note you had been saving on your accounts....without telling you. Don't count on this company to not change things up on you without notifying you first.

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Response from doxo:
01 November 2019 at 15:27

Hi Cyndee,

Thank you for your feedback. We did implement a change last year that removed notes. While we made extensive efforts to inform all users of this before it happened, we're sorry if the change caught you by surprise. We've since launched some exciting new features for our service as well, including an updated mobile app, an expanded directory of over 50,000 payable billers, and overdraft protection. We hope you'll try us again sometime!

Best,
Lisa

0 of 1 people found this review helpful.
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Thursday, October 31, 2019

from Rockywolf racing

I think it is expensive for the customers to use

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Response from doxo:
31 October 2019 at 11:28

Hi Bradley,

Thanks very much for taking the time to review us. We appreciate your feedback--we're constantly looking to improve affordability, and your comments help us towards that goal. Currently, our most affordable option is paying from a bank account (debiting directly from your checking/savings account), as fees can vary by payment method. Bill pay reminders are always free!

Best,
Lisa

0 of 1 people found this review helpful.
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Thursday, October 31, 2019

from Roseberry Farms

I really like paying online for its convenience, speed, cost, etc. The bes tof all worlds. If I have a problem, the customer service is very helpful.

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Response from doxo:
31 October 2019 at 11:29

Hello Michael and Phyllis,

Thank you so much for taking the time to provide your feedback! We're very happy to hear that you're enjoying paying with doxo. If there's anything we can do to make your experience a five-star one, we'd love to hear from you at [email protected] Thanks again!

Lisa

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Tuesday, October 29, 2019

from Na

Very easy to use

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Response from doxo:
29 October 2019 at 09:27

Dear Wendy,

Thanks so much for your encouraging star rating! We're so happy to hear you find doxo easy to use.

Best,
Lisa

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Tuesday, October 29, 2019

from Self

I do not like the high service fees.

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Response from doxo:
29 October 2019 at 09:26

Dear Cathy,

Thanks for taking the time to write a review! We're working hard to make our service more affordable, and your comments help us towards that goal. Just to let you know, our fees do vary by payment method—ACH tends to be the least costly (compared to paying by credit or debit card). monthly subscription service, doxoPLUS, that allows you to pay any number of billers without an individual fee when making bank payments. If you have any questions, please reach out to [email protected]

Best,
Lisa

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Tuesday, October 29, 2019

from Ariel Arts Knits

I will never use doxo or ever recommend it. They charge for everything. They charge for auto bill pay, and do not even pay the full amount of a bill. You have to decide how much to pre pay. Doxo is a scam.

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Response from doxo:
29 October 2019 at 09:24

Dear Jessica,

We really appreciate your review. We're working hard to make our service more affordable, and your comments help us towards that goal. Just to let you know, our fees do vary by payment method—ACH tends to be the least costly (compared to paying by credit or debit card). And our email payment reminders are always free! We also have a monthly subscription service, doxoPLUS, that allows you to pay any number of billers without an individual fee when making bank payments. If you'd like more information, you can reach out to our Customer Care team at https://support.doxo.com!

Thanks again,
Lisa

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Monday, October 21, 2019

from phillip stuckey

no problems paying insurance

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Response from doxo:
21 October 2019 at 09:46

Hi Philip,

Thanks so much for your encouraging star rating and your review! We at doxo are very happy to hear you've had a smooth experience paying your insurance with our service.

Best,
Lisa

1 of 1 people found this review helpful.
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Monday, October 21, 2019

from Personal

Doxo is very easy to use, excellent for easy access. Just wish the reminders were more noticeable! And wish I could personalize account features!

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Response from doxo:
21 October 2019 at 09:43

Hi Vanessa,

Thanks so much for taking the time to provide your feedback! We will definitely pass these suggestions on to our product team--and if you have any more specific thoughts, we'd love to hear from you at [email protected]

Best,
Lisa

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Monday, October 21, 2019

from Home

So easy to use love it

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Response from doxo:
21 October 2019 at 09:41

Hi Anna,

Thank you so much for your feedback! We're very glad to hear you're enjoying paying your bills with doxo.

Best,
Lisa

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Monday, October 21, 2019

from Miss

Very easy to pay your bills. Very easy to understand also. I highly recommend

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Response from doxo:
21 October 2019 at 09:40

Hi Gloria,

Thanks so much for your encouraging star rating and your review! We're so happy to hear you've found it easy to pay your bills with doxo.

Best,
Lisa

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Monday, October 21, 2019

from Don't have

I shouldn't have to pay a fee to pay my bill. I shouldn't have to be forced to do this. I'm not happy with AEP, doxo is fine to work with otherwise

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Response from doxo:
21 October 2019 at 09:39

Hi Jodi,

Thanks so much for taking the time to provide your feedback. We understand your concerns about fees, and are working hard to make things more affordable for our users. Just to let you know, ACH (debiting directly from your checking or savings account) has lower fees than paying with a credit or debit card. doxo also offers a $9 monthly subscription, doxoPLUS, through which bank payments can be made for no additional fees. We also offer bill-pay reminders for free, in case that interests you.

Thanks again for taking the time to leave a review! If we can be of any further help, please reach out to Customer Care at [email protected]

Best,
Lisa

1 of 1 people found this review helpful.
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Friday, October 18, 2019

from Mattress Firm

Hate how you pay your payment and you hold it then say it late a charge me almost 40.00 that is Bull Sh t

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Response from doxo:
18 October 2019 at 10:19

Dear Belinda,

Thank you for your feedback. I’m sorry to hear you’ve had a disappointing experience getting your payment processed. We’re actively working to speed up processing times. At this time, paying directly from your bank account (ACH) will be less expensive but will take longer to process. Paying by card will have an additional fee, but should reduce the time it takes to process your payment. Once your payment is with your biller, it takes two days for them to post the payment to your account.

Please let me know if you have other questions, or you can reach out to our Customer Care team at https://support.doxo.com. They’re available 24/7 via live chat, or you can email them at [email protected]

Thanks,
Lisa

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Monday, October 7, 2019

from Clothing. INC

Took too long to post to my account so I was charged a late fee. In addition to that, I didn't mind paying the $3.99 fee to process the payment but was being charged an additional $9.00 per month subscription fee to use the service also. I thought it was a free service but it wasn't! Too much!

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Response from doxo:
07 October 2019 at 09:39

Hi Beulah,

Thanks for taking the time to provide your feedback. It sounds like you signed up for doxoPLUS, our subscription program, which offers free bank payments. We are currently offering a month-long trial for $3.99, and the monthly charge is $9 after that. You can cancel at any time by managing your subscription here: https://user.doxo.com/subscriptions

If doxoPLUS isn’t a good fit for your payment needs, you can still make payments through doxo, paying fees per individual payment.

Please let me know if you have additional questions. If you require assistance with your account or subscription, you can reach out to our Customer Support team. They’re available via live chat, 24/7, at Support.doxo.com.

Thanks,
Lisa

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Wednesday, October 2, 2019

from Bloomington Maintenance LLC

Takes my payment longer to reach my mortgage company than if I send a check snail mail

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Response from doxo:
02 October 2019 at 13:58

Hi Robert,

Thanks for your message. We’re actively working to speed up processing times. At this time, paying by your bank account (ACH) will be less expensive but will take longer to process. Paying by card will have an additional fee, but should reduce the time it takes to process your payment.

You can read more about how long it takes to process payments here: http://bit.ly/2F7vGz1

Please let me know if you have other questions, or you can reach out to our Customer Care team at https://support.doxo.com.

Best,
Lisa

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Monday, September 30, 2019

from Tonkon torp

Doxo hijacked my online banking. I never signed up, but now am told my bank sign in doesn’t work. This is like the Wells Fargo fake accounts all over.

Response from doxo:
02 October 2019 at 14:03

Hi Dan,

I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I want to make sure we can resolve your account issue.

If you haven’t already, please contact our customer support team, which is available 24x7 via live chat at https://support.doxo.com.

Thank you!

Best,
Lisa

1 of 1 people found this review helpful.
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Monday, September 30, 2019

from Be More Grateful Inc

Took to long to post payment and received a late fee.

Response from doxo:
02 October 2019 at 14:07

Hi Susan,

I’m sorry to hear about the late payment. We’d love to have the opportunity to investigate this further. If you haven’t already, please contact our customer support team, which is available 24x7 via live chat at https://support.doxo.com.

Please let me know if you have other questions. Thank you!

Best,
Lisa

1 of 2 people found this review helpful.
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Monday, September 30, 2019

from Self

It was the easiest thing to do I love paying my bills with doxo

Response from doxo:
02 October 2019 at 15:29

Hello Anna,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

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Monday, September 30, 2019

Verified Review

from Mayor, Black, Alabama

The app is right on my phone ??
Easy to use, quickly accomplished.

Response from doxo:
02 October 2019 at 15:31

Dear Maxine,

Thanks so much for your feedback. We’re happy you are enjoying paying your bills with doxo’s mobile app!

Thanks again,
Lisa

0 of 1 people found this review helpful.
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Monday, September 30, 2019

from CareerArc

It's great and convenient to use

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Monday, September 30, 2019

Verified Review

from Fish bowl

it's okay

1 of 1 people found this review helpful.
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Monday, September 30, 2019

from My home

I'm good with it unless you start to raise your prices than I need to mail the payment .

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Monday, September 30, 2019

from Retired

Like how easy it is

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Tuesday, September 24, 2019

from kitpackers

Doxo quit sending my balance due to my email about 6 months ago, with no warning. Now gas is cut off because I did not get the amount owed and had no reminder. I will never use them again.

Response from doxo:
24 September 2019 at 08:36

Hi H.F., first off, I sincerely apologize on behalf of doxo for this failure. This is not the experience that doxo would have liked for you to have with us.

Have you contacted our Customer Care team about this? If not, you can at Support.doxo.com and we would be more than happy to look into this situation with you. Once again, I apologize for this experience.
--Adam
doxo Support

2 of 2 people found this review helpful.
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Monday, September 23, 2019

from 1959

it is really convenient easy to do

Response from doxo:
23 September 2019 at 09:50

Hi Gregory, thanks for leaving your review! We appreciate you taking the time, though I'm also curious if there's anything we can do to improve our service to you! I can see that you left two stars but you seemed to have positive words for us; would you be willing to let us know why?

Thank you for your time!
--Adam
doxo Support

1 of 1 people found this review helpful.
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Monday, September 23, 2019

from Retired

I'm not happy I have to pay added fees, since we never had to before when we mailed them to the company. I guess there is no competing with the future

Response from doxo:
23 September 2019 at 09:56

Hi Sheila, thanks for leaving your review. I understand your frustration with fees, and I can assure you that doxo is working hard to reduce them. We do offer a more affordable option to pay via ACH (directly debiting from your bank account), as well as our subscription service, doxoPLUS - a great option if you have multiple bills to pay, as you can make any number of payments from your account at no additional fee.

We do also assist with free bill pay reminders - please feel free to reach out to Customer Support at Support.doxo.com if you have any questions!
--Adam
doxo Support

1 of 1 people found this review helpful.
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Friday, September 20, 2019

from home usage

convenient and quick I like very much. 5 rating

Response from doxo:
20 September 2019 at 11:53

Thank you very much for your review, Sharon! We really appreciate it. Please don't hesitate to let us know if there's anything else we can do for you!
--Adam
doxo Support

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Friday, September 20, 2019

from Allied Universal Security Service

Excellent.

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Friday, September 20, 2019

from Self

Works great.but all my creditors doesn't recognize doxo

Response from doxo:
20 September 2019 at 11:52

Hi James, thanks for your review!

If you need to pay a biller that isn't in our network, you can actually request that they get added with this form: https://www.doxo.com/provider_info/new

You'll need to log into your account to access that, but our directory team can get started on getting whoever you need to pay in our network. Thank you again!
--Adam
doxo Support

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Thursday, September 19, 2019

Verified Review

from PCIC

Doxo to pay my bill is simple to use. I use auto pay with a stipulation that the bill has to be below a certain amount, or if above, to contact me. It makes my life much easier to know I won't forget to pay the bill.

Response from doxo:
20 September 2019 at 11:54

Thank you so much for your review, Seth. It's really great to hear that our tools have been useful for you, especially automatic reminders! I hope we can continue to make your bill pay experience a pleasant one.
--Adam
doxo Support

1 of 1 people found this review helpful.
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Thursday, September 19, 2019

from The Schnopp House

I have been using doxo for quite a few months and do appreciate how easy it is. Only thing it is missing is the ability to put the payment in for a later date.

Response from doxo:
20 September 2019 at 11:57

Hi Monica! Have you looked into setting up your payment for automatic scheduling? It might help you get your payment started on the day you prefer! You can find more information here: https://support.doxo.com/hc/en-us/articles/115000020153-What-is-Auto-Schedule-

If you need any assistance with this, please don't hesitate to contact our Customer Care team at Support.doxo.com! We offer 24/7 email, phone, and live chat support, so we should be able to meet your needs. Thanks a lot for your review and have a great day!
--Adam
doxo Support

1 of 1 people found this review helpful.
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Thursday, September 19, 2019

from Home

Its incredibly expensive to pay by credit card. I used to have it scheduled on automatic payments but doxo was taking out 2 weeks prior to the actual due date and the cost of payment paying by cc rose as the gas bill rose. I will pay by post when winter comes

Response from doxo:
20 September 2019 at 13:15

Hi Samantha, thank you for your review.

I'm very sorry to hear about the frustration you've had with automatic payments. Were you able to contact our Customer Care team for assistance? If you hadn't done so, I'd strongly recommend contacting them at Support.doxo.com to work out what the problem was.

We do also offer ACH payments (directly debiting from your bank account) as a more affordable option, as well as doxoPLUS, our subscription service. doxoPLUS allows you to pay any number of billers from your bank account with no fee or limit on the number of billers you can pay. More information that can be found here: https://www.doxo.com/offers/subscription-doxoplus/

Please let me know if there any other questions I can help with, and thank you again for the feedback, Samantha.
--Adam
doxo Support

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Thursday, September 19, 2019

from None

I wish PPL had their own website where I can pay my bill, so I wouldn’t have to pay three dollars to do it through here

Response from doxo:
20 September 2019 at 13:16

Thank you very much for your feedback about fees, Stephanie. We do offer a more affordable option to pay directly from your bank account, as well as doxoPLUS, our subscription service. This allows you to pay any number of billers from your bank account with no individual fee.

If you'd like any more information, please feel free to reach out to our Customer Care team at Support.doxo.com. Thank you!
--Adam
doxo Support

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Wednesday, September 18, 2019

from None

I used your service because it came up when I googled PAY BY PLATE MA, I did not realize that you weren't affiliated with them, you charged me a fee of 3.99 that I wouldn't have paid if I used the real website and you delivered my payment late which cost me an additional $8.00. I called customer service and was placed on hold for 15 minutes, all I asked for was a refund of both fees since your website masked itself as being affiliated with Pay By Plate, I was told that you are not responsible even though you guaranteed that it would be paid by September 6th.

Response from doxo:
18 September 2019 at 09:35

Hi Kathleen, I'm very sorry to hear about this situation. I can assure you that this is not the experience we would like you to have had with doxo, and I'd like to look into this situation more closely with you to try and understand what happened.

Would you be willing to reach out to us at [email protected] so that we can investigate this more closely? I hope we can help you soon.
--Adam
doxo Support

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Saturday, September 14, 2019

from Minnesota Power/Alete

I do not like using doxo. There is a fee for using that is not noted up front. Many times I have not known until after the charge cleared the bank. I was just informed by MN Power that they are not affiliated with doxo and payments can be made to MN Power without using doxo with out additional fees. Not a good plan in my eyes.

Response from doxo:
17 September 2019 at 13:57

Hello Nancy,

I'm sorry to hear about your frustration with doxo and we really appreciate your feedback. We are actively working to make our service more affordable and transparent. We also offer bill pay reminders at absolutely no charge!

doxo's service also allows you to pay multiple billers from a single, secure sign-in! Our mobile app allows you to pay from anywhere you want, and we support multiple different payment methods that your biller might not.

Please don't hesitate to reach out at Support.doxo.com if you have any more questions; we're always happy to help.
--Adam
doxo Support

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Friday, September 13, 2019

from 3009 WEBB ST

I would nice to make on-line payments. Your system isn't able to process the payments

Response from doxo:
17 September 2019 at 13:47

Hi Sabrina,

I'm sorry to hear that you're having trouble getting your online payment to process! If you haven't already, I would strongly recommend reaching out to our Customer Care team at Support.doxo.com. We'd love to look into this with you!
--Adam
doxo Support

1 of 1 people found this review helpful.
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Friday, September 13, 2019

from Gas south

I think you should not have to pay this company to pay your bill I will now on go to the super market to pay my bill bad enough you have to pay your gas bill now you have to pay some one else to pay your bill

Response from doxo:
17 September 2019 at 13:45

Hi Vickie, we appreciate your feedback regarding fees and I'm sorry to hear that you're disappointed. By paying through doxo, you also get access to the ability to multiple billers from one safe and secure sign-in, and you can using our free mobile app and set up free bill reminders. You're also able to use payment methods that your biller's website may not allow you to use.

We're also always looking to improve our affordability, so we do really appreciate your feedback, Vickie. I hope that we can help you in the future. Thank you.
--Adam
doxo Support

1 of 1 people found this review helpful.
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Thursday, September 12, 2019

from home user

Very convenient and easy to use. Thank you so much.

Response from doxo:
12 September 2019 at 13:38

Thank YOU so much, Maxine! We're so happy to hear that doxo has been able to serve you well. We hope that we can continue to make your bill pay experience a pleasant one.
--Adam
doxo Support

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Wednesday, September 11, 2019

from NA

I am 100% comfortable with using Doxo. Been doing so for a year. Highly recommend it.

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Wednesday, September 11, 2019

Verified Review

from Carr's House

Paying my bills on doxo,makes it convenient and provides an accurate record of payment.

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Wednesday, September 4, 2019

Why should I pay an outrageous fee to pay my bill any more when I can pay my bill for free. Thought it might be convenient. You have also screwed up 2 of my payments since I've been using your service. Who needs this!!!!

Response from doxo:
04 September 2019 at 09:50

Hello, thanks for your review for doxo.

I'm very sorry to hear that you're having trouble with your payments. Have you contacted our Customer Care team about this? You can do so using our 24/7 email, phone, or live chat support options at Support.doxo.com; we'd love to look into this with you.

As for the fees, we do appreciate that feedback and I can assure you that doxo is working hard to improve our affordability. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account), or you can sign up for doxoPLUS: https://www.doxo.com/offers/subscription-doxoplus/

By signing up for doxoPLUS, payments made from your bank account are free, with no limit on the number of bills you can pay.

Please let us know if we can provide any other assistance.
--Adam
doxo Support

1 of 2 people found this review helpful.
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Wednesday, September 4, 2019

from Yorkie babies

It has been very eazy and payed on time thur this company.

Response from doxo:
04 September 2019 at 09:57

Thank you for your review, Lavern! We're glad to hear that we've been able to make your bill pay experience a smooth and pleasant one. Let us know if we can do anything else to do even better!
--Adam
doxo Support

0 of 1 people found this review helpful.
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Wednesday, September 4, 2019

from CPS

I have always had great service from doxo. Seamless transactions.

0 of 1 people found this review helpful.
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Wednesday, September 4, 2019

from none

It is fast , simple...I really like it

0 of 1 people found this review helpful.
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Wednesday, September 4, 2019

from Valero

Hate this system. It costs me money to pay Valero bill. Use this account VERY seldom. Giving serious consideration closing altogether.

Response from doxo:
04 September 2019 at 09:56

Hello Linda,

Thank you for your review; I'm sorry to hear about your frustration regarding payment fees and I can certainly understand where you're coming from. We do offer a more affordable option to pay via ACH (directly debiting from your checking account), as well as an option to pay as many billers as you like without a fee when you sign up for doxoPLUS: https://www.doxo.com/offers/subscription-doxoplus/

We do also provide bill pay reminders for free! If you're interested, feel free to reach out to Support.doxo.com if you'd like help setting that up.

Thank you again for your review, Linda.
--Adam
doxo Support

3 of 3 people found this review helpful.
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Monday, August 19, 2019

from Liberty Mutual

the service offered by doxo is convenient, user friendly and secure.

0 of 3 people found this review helpful.
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Friday, August 16, 2019

from Mountaineer Gas

I pay my gas bill through Doxo every month. I find it very efficient. It takes just a few minutes to do, and they always email me when my bill has been paid.

Response from doxo:
19 August 2019 at 08:42

We're glad that we've been able to help making your bill pay experience easier, David! Thank you for your review and don't hesitate to let us know if we can do anything better for you.
--Adam
doxo Support

0 of 6 people found this review helpful.
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Friday, August 16, 2019

Love Doxo website. It's easy to use and has everything you need in one place.

0 of 5 people found this review helpful.
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Wednesday, August 7, 2019

from Stanley Insurance Agency

I accidently paid my TX Tag bill through doxo instead of directly to TX Tag July 24, 2019. On my payment confirmation it said they will pay Tx Tag on Aug 2, 2019. Till this day, Aug 6, nothing has been paid to Tx Tag and the bad thing is now Im getting late fees. I do not recommend this pay bill app. because your bills will not get paid or they will be late. I tried calling their number at 206 319-0097 and they put me on hold for 10 min. just to tell me all reps are busy call back another time. VERY POOR customer service.

Response from doxo:
07 August 2019 at 10:59

Hello Carolina, we appreciate your review and I'm very sorry to hear about the experience you've had. This is definitely a tough situation.

Have you tried reaching out to Customer Service via our email or live chat services? I recognize you'd probably prefer to get this resolved over the phone, but you might be able to contact one of our reps more quickly that way. You can do so at Support.doxo.com, and please let us know if there's anything else we can do.
--Adam
doxo Support

9 of 14 people found this review helpful.
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Monday, August 5, 2019

from metrowater tucson

I thought I was paying my Metrowater Bill but instead of sending my metro water payment to metrowatertucson-com or metrowater-com the payment posted to metrowater-us. When I contacted metrowater tucson they said that they had not recieved my metrowater bill pay payment through doxo and that I may have better results using Tucsonxpressbillpay. Why is there such a DELAY paying with Doxo-Bill-Pay-Service? Where did my metrowater payment go and will I receive a credit on my tucson metrowater bill?

Response from doxo:
05 August 2019 at 09:39

Hello, I'm very sorry to hear about the negative experience you had with doxo.
If you would please reach out to our Customer Care team at Support.doxo.com, we'd be happy to look into this situation further on your behalf. I hope we can help you soon.
Adam
doxo Support

10 of 13 people found this review helpful.
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Wednesday, July 31, 2019

from none

Nice app. They let u known date paid.

0 of 10 people found this review helpful.
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Wednesday, July 31, 2019

from LiveVoice

Excellent customer relations. Very attentive to detail. The employees are professional yet approachable and personable. And very knowledgeable. I highly recommend this company.

Response from doxo:
31 July 2019 at 09:03

Thank you for your review, Jacqueline! I'm very glad to hear that we've been able to meet your expectations and serve you well.
Adam
doxo Support

0 of 11 people found this review helpful.
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Wednesday, July 31, 2019

from User in Washinton

Communication wise everything looked good.
I paid my utility bill and got an email saying it would post on a certain date. It posted, money was taken out of my account.....my utilities were suspended due to non payment.
This is a SCAM!!!!!

Response from doxo:
31 July 2019 at 09:00

Hello GDMAN, we really appreciate your review and this information. I can assure you that this is not the experience that doxo would like you to have.

If money was taken from your account but wasn't processed with your biller, we'd like to see what might have caused that and try and make things right with you. Would you be willing to reach out to us at [email protected]? You can also call us 24/7 at (206) 319-0097.

I apologize for the inconvenience and I hope we hear from you soon. Have a better day.
Adam
doxo Support

11 of 12 people found this review helpful.
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Tuesday, July 23, 2019

from N/A

User friendly

0 of 8 people found this review helpful.
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Tuesday, July 23, 2019

from Fuller and Son's construction

WORTHLESS !!! CUSTOMERS BEWARE TOOK MONEY OUT OF MY ACCOUNT 10 DAYS AGO AND STILL HAVEN'T APPLIED IT TO MY ACCOUNT. NOW I'M HIT WITH LATE FEE'S. PUT ON HOLD FOR ALMOST 10 MINUTES ONLY TO BE TOLD I'M SCREWED AND THERE IS NOTHING I CAN DO ABOUT IT.?? DO NOT TRUST THIS COMPANY!!!!

Response from doxo:
23 July 2019 at 13:10

Hello John,

I'm very sorry to hear about this situation. Generally speaking, our processing times should be within about seven days. Our Customer Care team has more information on that broken down here: http://bit.ly/2F7vGz1

If your funds were not applied to your bill and you did not receive any additional information from Customer Care, would you be willing to let us know at [email protected]? We'd like to look further into this and try and learn what might have happened.

I hope we can hear from you soon!
--Adam
doxo Support

11 of 12 people found this review helpful.
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Monday, July 22, 2019

from Home

I used doxo to pay my electric bill it worked the first few times then a couple months later used it again I got a conformation number saying it went through then I get a bill saying i am getting disconnected I would not reccomend using doxo

Response from doxo:
22 July 2019 at 08:35

Hello Jess,

I'm very sorry to hear about this situation. If your bill was paid late despite normally being paid on time, I'd recommend reaching out to our Customer Care team at [email protected] We'd like to look into things and try and make it right for you!

I hope we can help you soon. Have a better day!
--Adam
doxo Support

10 of 11 people found this review helpful.
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Thursday, July 18, 2019

from Nails

Got an email stating that my payment to Lowe’s was due and Was prompted to make a payment through xoxo. It was cleared through my checkbook stating Lowes received it. But then two days ago I received a message from Lotus saying my account was overdue. I feel as though I was scammed .??And it cost me $9.38 to use doxo

Response from doxo:
19 July 2019 at 13:03

Hi Katie,

Thank you for leaving your review. I'm really sorry to hear about this situation, and I'd like to look into it a little closer. If your payment cleared but you still received an overdue fee, please reach out to our Customer Care team so that we can try and help you out. You can reach out at [email protected] or call 24/7 at (206) 319-0097.

I hope we can help you soon!
--Adam
doxo Support

11 of 14 people found this review helpful.
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Monday, July 15, 2019

from JTB

I paid my electric bill via doxo and fee was $35 for only one time payment?! I see other people getting charge like, $3.99 per payment...

Response from doxo:
15 July 2019 at 08:30

Hello Rumiko,

Thanks for leaving your review. I'm sorry to hear that we disappointed you. I can let you know that fees can fluctuate depending on the method of payment used. Currently, our most affordable method is to pay via ACH which directly debits from your checking or savings account.

doxo does also assist with free bill pay reminders! Please let us know at [email protected] if we can help at all. I hope you have a better day!
--Adam
doxo Support

10 of 11 people found this review helpful.
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Monday, July 8, 2019

from Regular customer

Used this site to pay my tax bill they sent the payment to the wrong place! I was told nothing could be done by customer support did not even receive an apology! DO NOT USE DOXO TO PAY ANYTHING!

Response from doxo:
08 July 2019 at 14:28

Hi Jeff,

Thanks for reaching out to us. I'm very sorry to hear about this situation, and I can assure you that it's not the experience we'd like you have with doxo. I've looked into this situation and believe I've located the support ticket you had opened with us. It seems that we got some information out to you to help you correct the payment with your biller. If there's anything else we can do to assist you, we're more than happy to help look into things further with you! Please feel free to let us know in a reply to your support ticket or by phone at (206) 319-0097.

I hope that you have a better day.
--Adam
doxo Support

11 of 13 people found this review helpful.
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Friday, July 5, 2019

from Me

No warning when the Cleveland Clinic changed over to this bill pay vendor. I thought it was spam. THEN I'm charged $3.99 EVERY TIME I have a pay a medical bill. AND there is no way to combine the bills to limit fees. People will medical problems continue to get screwed. I'm paying bills in person whenever possible. TERRIBLE!!!!! Deserves 0 stars,

Response from doxo:
08 July 2019 at 14:20

I'm apologize for the situation, C.Rad. It's not our intention to mislead you or cause you any additional trouble in getting your medical bills paid. Presently, our most affordable option is to quickly process your payment online via ACH (i.e., direct debit from your checking or savings account), since fees can fluctuate when using alternative payment methods. We do appreciate your feedback, however, as it will help us in our goal to improve our affordability for you.

We do also offer free bill pay reminders to help you get your bill in on time! If you'd like more information on that, please feel free to reach out at [email protected]

I hope you have a better day and that we can assist you in the future, C.Rad.
--Adam
doxo Support

11 of 12 people found this review helpful.
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Monday, June 24, 2019

from Home

Love it it’s so convenient to pay my bills . Always sends me a reminder which is so helpful when you’re so busy day to day . l

Response from doxo:
27 June 2019 at 11:42

We're glad to hear that we've been so helpful for you, Anna! Don't forget that you can also sign up for autopay through doxo if that helps add a few more minutes back into your life. Thank you for your review!
--Adam
doxo Support

3 of 12 people found this review helpful.
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Saturday, June 22, 2019

from N/A

Do xo. Easy as pie.

2 of 9 people found this review helpful.
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Friday, June 21, 2019

from SCVMC

It is so nice to have a place to pay my bill instead of having to write a check! I only had a couple of bills left that could not be paid electronically and doxo has remedied that for me!

Response from doxo:
27 June 2019 at 11:43

We really appreciate your feedback and your review, Angel! It's good to hear that doxo has been able to help you save a few trees. Let us know if we can do anything else to improve your experience!
--Adam
doxo Support

3 of 10 people found this review helpful.
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Friday, June 21, 2019

from H&R Block

It is great. It's fast.

1 of 7 people found this review helpful.
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Friday, June 21, 2019

from Self

I love that they always let me know plenty of time before my payment is due. Easy mobile app.

1 of 8 people found this review helpful.
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Friday, June 21, 2019

from Home

Doxo is self explanatory and easy to use!!

1 of 8 people found this review helpful.
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Tuesday, June 18, 2019

from Citizen united

I pay my sewer bill through Doxo service.
Their check was never sent out in 3 to 5 business days as stated on line and confirmed verbally on the phone.
I have now payed over $100 in reconnect and deposit fees when my water was shut off.
The amount was debited from my account 10days prior to the check being issued.
This is a poor miss leading company and I would not recommend them to anyone!
Any company who holds your money that long and also will not issue a stop payment on their check and send you a refund should be looked into
They are terrible at customer service on the phone. Reading only the script given them!
Just sad!!

Response from doxo:
18 June 2019 at 13:11

We're very sorry to hear about this situation, Winston. I can assure you that this not the experience that any of us here at doxo would have liked for you to have. It sounds like you've already been in touch with our Customer Care team, but if you had not reached out after your disconnect, please let us know at [email protected]

I want to thank you again for sharing your experience with us and I can assure you that your comments will help us improve in the future. I hope you have a better rest of your day, Winston.
--Adam
doxo Support

10 of 14 people found this review helpful.
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Monday, June 17, 2019

Ability to make multiple payments
Notifications of upcoming payments due
Ease of making payments

Response from doxo:
17 June 2019 at 13:51

Thank you for your review, Bonnie! We're glad to hear that doxo has been helpful for you. If there's anything we can do to earn that fifth star from you, please don't hesitate to let us know!
--Adam
doxo Support

0 of 8 people found this review helpful.
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Friday, June 14, 2019

from N/a

Makes paying the bills so much easier especially with 2 kid , I dont have to drag them out just to pay the bill anymore

0 of 6 people found this review helpful.
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Thursday, June 13, 2019

from My home

Love this service! Been using it for a year no problems fast and easy!!

0 of 6 people found this review helpful.
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Thursday, June 13, 2019

from Washington Gas, Pepco

I love using doxo. It’s simple and easy. I love that I receive emails reminding me that my bill is coming or is due. It’s quick and easy. I have a two year old and he is an hand full. And with doxo I can literally pay my bills in under 5 minutes . Thanks Doxo!

Response from doxo:
13 June 2019 at 08:26

We're so glad to hear that we could help, LaVerne! With a young child, time can really be tight, so it's good that doxo has been able to help relieve that! Please don't hesitate to reach out if we can do anything else for you. Have a great one!

--Adam
doxo Support

1 of 7 people found this review helpful.
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Thursday, June 13, 2019

from Jefferson Parish

Such an amazing way to pay my bills on time.

1 of 7 people found this review helpful.
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Thursday, June 6, 2019

from Personal

I’m still waiting for my phone bill to be paid it was due to days ago and now I have no phone service and I paid it last week Not happy

Response from doxo:
06 June 2019 at 08:35

Hello Donna,

We’re very sorry to hear about this situation. I can assure you that is not the experience we’d like you to have with doxo. If you haven’t already, I’d recommend that you reach out to our Customer Care team at [email protected] so that we can look into the situation.

We hope to hear from you soon! Take care and have a better day.

—Adam
doxo Support

7 of 8 people found this review helpful.
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Thursday, June 6, 2019

from For Home Use

I have only been using it for the past 5 months. No issues, easy to use, reliable.

1 of 6 people found this review helpful.
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Thursday, June 6, 2019

from VCC

DOXO is a scetchy company. They charged my account without me know. Stay away from this company!!!!!!!!

Response from doxo:
06 June 2019 at 08:41

Hello Christina,

We apologize for any confusion regarding doxo. I understand how this kind of situation can happen, and if I can, I'd love to take a moment with you to help clear the air!

doxo is an online bill pay service that enables you to connect and make payments to multiple billers and service providers, all under one convenient login. With a doxo account you can pay your bills, manage your e-bill history, and even set reminders for different providers. We invite you to explore doxo.com or contact [email protected] if you need any additional information!

Thank you for taking the time to reach out to us, Christina. I hope you have a pleasant week.

--Adam
doxo Support

6 of 6 people found this review helpful.
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Monday, June 3, 2019

from Nikkies

I just love the it

2 of 9 people found this review helpful.
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Friday, May 31, 2019

from None

Doxo is easy to use and navigate. I don't love how it takes so long to process my payment, but now that I have my bill on autopay it just draws it out early enough to get the money where it needs to be on time. I've considered switching more bills to doxo, but have not yet done so.

Response from doxo:
31 May 2019 at 11:58

Hi Kaitlin! We appreciate your feedback!

It’s good to hear that autopay has helped make sure that your bills process on time. If you’re using ACH as your payment method, you could try switching to credit or debit - those methods only take 1 business day to process. To be fully transparent: it does cost a little extra, but it is something that might help you out. You can find more information here: https://support.doxo.com/hc/en-us/articles/115000020053-When-will-my-payment-complete-

Let us know if there’s anything else we can do to assist you at [email protected]! Take care!

—Adam,
doxo Support

1 of 6 people found this review helpful.
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Friday, May 31, 2019

from Woda properties managment

Doxo has always kept my information private and have never had any problems at all. I use it to pay several bills a great service for people like me on the go

1 of 6 people found this review helpful.
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Wednesday, May 29, 2019

from Water Whip Inc

I love the easy convenience of being able to pay my bill anywhere at anytime with doxo easy access.

1 of 6 people found this review helpful.
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Wednesday, May 29, 2019

from Home

I would suggest Doxo! Fast and easy!

Response from doxo:
30 May 2019 at 11:02

We do our very best, Tabitha! Thank you for the feedback!
--Adam
doxo Support

6 of 11 people found this review helpful.
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Monday, May 20, 2019

from Trieagle

Very good .Very good .Very good .

0 of 5 people found this review helpful.
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Monday, May 20, 2019

from 2020

Doxo makes bill paying online so very quick and securely. Efficient way to immediately pay all my payments.

Response from doxo:
23 May 2019 at 10:30

We appreciate your review, Anita! Thank you for the feedback!
--Adam, doxo Support

1 of 6 people found this review helpful.
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Friday, May 17, 2019

from Amazon

It makes bill paying very easy ! Love this tool (:

1 of 6 people found this review helpful.
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Friday, May 17, 2019

from Mountaineer. Gas

Doxo Is great easy to use and easy to pay

1 of 7 people found this review helpful.
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Friday, May 3, 2019

from City of Groves

Convenient

1 of 7 people found this review helpful.
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Friday, May 3, 2019

from School

Love doxo never forget to pay a bill again once uplay it reminds u your payment is coming up would highly recommend

1 of 7 people found this review helpful.
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Friday, May 3, 2019

Very easy to use, thank you

0 of 5 people found this review helpful.
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Friday, May 3, 2019

from Homeowner

They give me fast, reliable service. Great customer service, with employees who really care. Easy to pay bills and great prices!

1 of 6 people found this review helpful.
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Thursday, May 2, 2019

from Dollar General

I absolutely love using doxo! It’s easy to use specially when I have two young children who are always in need.. I can simply sign on, pay my bills, and get back to caring for my children! Thank you doxo for not just making my life easier but my bills are always paid on time..

1 of 6 people found this review helpful.
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Thursday, May 2, 2019

from None

Your service makes it so easy to pay my quarterly sewerage charges. Simple process...quick and easy!

0 of 5 people found this review helpful.
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Thursday, May 2, 2019

from N/a

Thank you for allowing an easy way for me to pay my bills online!

0 of 5 people found this review helpful.
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Wednesday, April 24, 2019

from Please Select a Prefix

I was going to use Doxo to pay a 1200.00 medical bill (which was at the top of the billing statement). When I went on line to do Doxo was going to charge me $45! I ended up paying the billing department directly for no added cost. Buyer beware! You might also want to take a look at their agreement page. Hmmmm

Response from doxo:
29 April 2019 at 16:33

Jan,
Hearing from customers like yourself is very helpful, so thanks for sharing. Currently, the quickest and most affordable way to make payments on doxo is to use ACH (authorization to debit directly from the customer's checking or saving account,) as fees can flux by alternative payment methods, but we are focused on bringing more affordability to our service. In fact, if your health care provider or any other provider is set up for ACH, it's possibly free. Please contact us at [email protected] or 206 319 0097 if you’d like more info. Joe doxosupport

9 of 9 people found this review helpful.
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Thursday, April 18, 2019

from Self

I don't understand why people just don't use their free bill pay service through their bank. DOXO has hijacked our company's logo and website to make it appear that our customers are paying us. Then they charge the unsuspecting customers a $3.99 fee. There are so many free services available including making a payment directly on our website. In addition, DOXO refuses to remove our company from their site.

Response from doxo:
19 April 2019 at 11:24

Stacey,
Thanks for sharing your point of view, all views are helpful. We understand you have been communicating with us regarding our business model, and encourage you to continue talking to capture the full picture. If you would like to speak with our support team, you can reach them at 206 319 0097. We are an independent, third party online bill pay service, and we strive to communicate that clearly with all our customers. doxo is a crowdsourced platform where consumers add the companies they wish to pay to our directory, many of which find value being able to pay multiple billers from one site. We hope this helps clear a few points up.
Joe
doxosupport

8 of 9 people found this review helpful.
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Wednesday, April 3, 2019

from Self

Paid $53.00 on my Walmart credit card. They emailed me that the money was taken out of my account. Also said a few days later that Walmart had received the payment. Walmart did not receive my payment and it's been five days. I pray that they will receive it. Will NEVER deal with this company again!!!. In these hard times nobody has money to just give away. May GOD prick their souls!!!

Response from doxo:
04 April 2019 at 13:49

Hi Ann,
You're right, no one has money to just give away. All of us at doxo pay bills too, and we understand your frustration. I'd like to invite you to call our Customer Care team at 206 319 0097 and take them through your experience. Using the email address you provided when you made the payment, the team can bring up your account.

Best,

Joe
doxosupport

9 of 10 people found this review helpful.
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Friday, March 29, 2019

from Home

Used Doxo for first time to pay a bill for Cleveland Clinic and now I’m still being billed by Cleveland Clinic. I was charged a fee from Doxo to pay the bill and trusted Doxo with my account info and now they say it’s up to me to contact Cleveland Clinic and get this straightened out. Why should I do this since I paid a fee for Doxo to do this? I pray 100% Doxo asks me to write a review and boy it will be a great pleasure to complain.

Response from doxo:
11 April 2019 at 09:56

Hi Gary,
We're disappointed to hear of your experience, and while it sounds like you are already speaking with us regarding your Cleveland Clinic payment, we'd like to ensure you speak with our Customer Care team at 206 319 0097 regarding the issue. We'd like to do whatever we can to help you settle this.
Best, Joe
doxo.com
https://support.doxo.com

10 of 10 people found this review helpful.
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Thursday, March 7, 2019

from Decatur Motor Company

Horrible company. They ARE BOT associated with these company’s!!! They take your money and won’t refund it!!! Been on the phone with Mel and Veronica (both fake names) and they don’t have a phone number to call them on. STAY AWAY. I also reported them to the BBB

Response from doxo:
08 March 2019 at 15:09

Hi Bobby,

All of us at doxo are concerned that you've had a disappointing experience and thank you for your comments, every review is valuable and help ensure the doxo experience will be a positive one. If this helps, you can reach out to our doxo support team at 206 319 0097, and share your experience.

Best,

Joe, doxo.com
https://support.doxo.com

10 of 10 people found this review helpful.
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Wednesday, March 6, 2019

from sroyal

Quick easy to use, not perfect but you don't have to be amazing, Ask Grace

2 of 7 people found this review helpful.
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Wednesday, March 6, 2019

from Big Day Inc.

With using Doxo I it helps me when reminders are sent. Easy way to pay also. I have a busy life so this has been a blessing.

2 of 9 people found this review helpful.
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Wednesday, March 6, 2019

from N/A

Very handy service that does exactly as advertised (central hub for billing). I have not had an issue yet nor have I felt something was missing throughout the months of using it, which feels enough to warrant it a 5 star.

1 of 7 people found this review helpful.
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Tuesday, March 5, 2019

from Della moore

Doxo makes it so easy to pay all my bills in one spot without having to download multiple apps or go out and pay them. Its an easy to use platform and I recommend it to everyone I know.

1 of 7 people found this review helpful.
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Tuesday, March 5, 2019

from Sharon's Therapy Den

I am so delighted to have found this website
its easy & quick way to pay my car payment.
Because I get so busy,sometimes I run out of minutes in the day.

1 of 6 people found this review helpful.
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Tuesday, March 5, 2019

from Comcast

Always on time with everything

1 of 7 people found this review helpful.
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Tuesday, March 5, 2019

from Mountaineer Gas

We pay our gas bill through Doxo and I have never once had an issue with the website before. We pay monthly and every month everything is smooth. The website is also easy to navigate, I also have recently starting using the app which has been great as well.

1 of 7 people found this review helpful.
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Thursday, February 28, 2019

from Tom Davis

I love it they always pay my bill on time and it's something I can totally rely on best thing ever

0 of 5 people found this review helpful.
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Thursday, February 28, 2019

from 1985

It's so much easier to pay our bills

0 of 5 people found this review helpful.
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Thursday, February 28, 2019

from Credit One Bank

Using the Doxo online site really has been a blessing to me, especially when out of town. I would definitely recommend this site to friends and family who would like to pay their bills online.

0 of 5 people found this review helpful.
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Thursday, February 28, 2019

from Gas Bill

Costs $2.99 to use. Pretty expensive.

Response from doxo:
28 February 2019 at 10:42

Hi Marla, thank you for your review.

Because it costs us money to process payments, we must charge a fee to cover the costs of operation, but we're actively working to reduce costs and delivery fees for many of our providers. If available, paying via ACH (bank) method is typically the least expensive. If not, reach out to your provider and ask them to connect with us electronically. We'll be able to process their electronic payments faster, and with a no cost delivery fee!

Best,
Ruth
doxo Operations

7 of 7 people found this review helpful.
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Thursday, February 28, 2019

from trash bill

Bill is always on time and Idon't have to worry about having the money because it is taken out of my account every month.

0 of 5 people found this review helpful.
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Thursday, February 28, 2019

from N/A

Love the service. Easy, fast and fast. Will use all the time

0 of 5 people found this review helpful.
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Monday, February 25, 2019

from Patricia Gullett

Always pays on time.

0 of 6 people found this review helpful.
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Friday, February 22, 2019

from Everesure electricity

I like because make my life easier to pay may bills I recommend to the people’s use this

0 of 6 people found this review helpful.
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Friday, February 22, 2019

from Recology

It is really easy to use, and I appreciate that. However, every bill is blank and I have to guess how much I owe. I would have given 5 stars otherwise

1 of 5 people found this review helpful.
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Sunday, February 17, 2019

from 1968

It's nice to find a co that treat.people with care we need more company with that sence of respect the web sight is easy to use you can read the way it supose to do

2 of 7 people found this review helpful.
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Thursday, February 14, 2019

from Personal credit card

The card has help me.i would refer more people to get this card I would the credit card a 5star rating

0 of 5 people found this review helpful.
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Thursday, February 14, 2019

from Kia

Very easy to set up. Payments are accurate and always on time. Convenient.

0 of 5 people found this review helpful.
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Wednesday, February 13, 2019

from Self

Excellent job! High quality, low cost, speedy service.

3 of 8 people found this review helpful.
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Wednesday, February 13, 2019

from N/A

Very easy to pay bills. No fee!

0 of 5 people found this review helpful.
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Wednesday, February 13, 2019

from Toro

I do not like the service! Why does it cost me to pay another bill?? This is the only one that does. If I had known this, I would have went another route. Never again! Why does it take so long to post the electronic payment??

Response from doxo:
13 February 2019 at 11:13

Hello Larry,

Thank you for your message. For info on payment completion times, please visit this article: https://support.doxo.com/hc/en-us/articles/115000020053-When-will-my-payment-complete-

You can also contact our Customer Care team _anytime_ (literally, 24 hours/day, 7 days/week)--please reach out by email ([email protected]) or through calling (855) 791-9986 (press "1" for an agent). Thanks for your review,

Ruth
doxo Operations

6 of 6 people found this review helpful.
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Wednesday, February 13, 2019

from N/A

I love being able to pay my bills without a service fee. I definitely recommend doxo.

0 of 5 people found this review helpful.
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Monday, February 11, 2019

from Chester natural gsa

The service is fast and easy.

0 of 5 people found this review helpful.
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Monday, February 11, 2019

from None

Really good for paying bills, quick and easy ,reminds you of when you're bill is due.

0 of 5 people found this review helpful.
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Monday, February 11, 2019

from McNeal Household

I love how easy it is to pay my bill online!! Anytime I have had any problem, customer service is so patient and helpful!!

0 of 5 people found this review helpful.
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Monday, February 11, 2019

from N/A

I love using this app to pay my bills. It's easy to use and convenient. The detailed information that they provide is a plus. Great user experience design.

0 of 5 people found this review helpful.
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Monday, February 11, 2019

from bassett woodworks

Easy to use and convenient. I get email reminders for my bills. Works great

0 of 5 people found this review helpful.
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Monday, February 11, 2019

from Homemaker

It’s so easy to pay my bills using this service, and it’s also easy to get into my account. I recommend it to anyone.

0 of 5 people found this review helpful.
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Monday, February 11, 2019

from Doxo

Doxo makes life easier being able to pay my utilities without leaving the comfort of home and so quick.

0 of 5 people found this review helpful.
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Friday, February 8, 2019

from self

Doxo is fast and quick to pay your online utility bills.

3 of 8 people found this review helpful.
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Monday, February 4, 2019

from 1050106122890

Easy to use, fast and accurate.

3 of 8 people found this review helpful.
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Saturday, February 2, 2019

from Walmart Pharmacy

This awesome app has made my life so very much easier. It is so very hard to work in this, do foster care and mail out, pay over the phone or drive all over the country paying bills. I will recommend this app to all my friends. Thank you very much doxo.

2 of 7 people found this review helpful.
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Saturday, February 2, 2019

from Proximo

Fantastic and easy to use

2 of 7 people found this review helpful.
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Saturday, February 2, 2019

from Individual

I am very happy with doxo our of town for the winter
I am using them to pay all my bills while I am gone.
Another nice thing is they remind you when they are due
I would highly recommend them to everyone

2 of 7 people found this review helpful.
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Saturday, February 2, 2019

from Patricia Gullett

I just love being able to pay all my Bill's through this website : ).

1 of 6 people found this review helpful.
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Saturday, February 2, 2019

from Just Energy

Its easy to use, I love that about it...

1 of 6 people found this review helpful.
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Saturday, February 2, 2019

from Just Energy

Very Easy, I like it... Only wish it was free to pay the bills

1 of 6 people found this review helpful.
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Saturday, February 2, 2019

from na

Excellent service!

1 of 6 people found this review helpful.
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Saturday, February 2, 2019

from PGW

Very easy and safe way to pay your bill ... and they don't charge u a lot too....thanks doxo

1 of 6 people found this review helpful.
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Tuesday, January 29, 2019

from US Army Retired

Excellent way to pay

3 of 9 people found this review helpful.
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Tuesday, January 29, 2019

from N/A

No complaints

3 of 9 people found this review helpful.
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Tuesday, January 29, 2019

from 1984

I love the simplicity of going to one site to pay all my utility bills and to view records of payment history. This site really is a great way to take care of you bills in a stress free manner.

2 of 8 people found this review helpful.
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Tuesday, January 29, 2019

from Gas

I really enjoy being able to make my gas payment the same day I get my bill. It’s fast easy and puts me at ease.

1 of 7 people found this review helpful.
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Friday, January 25, 2019

from N/a

Great company, very helpful when having issues or just general questions.

1 of 7 people found this review helpful.
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Friday, January 25, 2019

from Rumpke

They are timely and very clean. If trash gets on the ground they pick it up.

1 of 7 people found this review helpful.
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Friday, January 25, 2019

from 1955

I love the fact that all providers that I use are on this one site so pay all my bills under one site. How cool is that

1 of 7 people found this review helpful.
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Friday, January 25, 2019

from Uber

Doxo rules! Best way to pay bills on a credit card; only $10 fee

1 of 7 people found this review helpful.
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Wednesday, January 23, 2019

from Residential

I appreciate receiving a reminder that my bill is due, as well as being able to pay my bill online. With my busy schedule Doxo makes paying my bill convenient. Thank you.

1 of 7 people found this review helpful.
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Monday, January 21, 2019

from No company

It’s very reliable and payment gets there on time

2 of 7 people found this review helpful.
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Friday, January 18, 2019

from Amason & Associates

I started using doxo to pay a medical bill through PASI. It was easy at first and I made several payments but then it would not let me pay online, which is frustrating. It would let me log into my account but I couldn’t pay my bill online. I had to call PASI and pay over the phone.

Response from doxo:
22 January 2019 at 10:16

Gary,

Thank you for your message; we're sorry to hear about the technical difficulties! Our care team is available 24 hours/day, 7 days/week to help with this and all questions--please reach us with _any_ questions at (206) 319-0097 (press "1" for an agent), or via email: [email protected]

Thanks again,
Ruth
doxo Operations

7 of 9 people found this review helpful.
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Friday, January 18, 2019

from 1975

Very convenient & thank God for that because my hours at work don't exactly coincide with the hours of Peco/PGW. The convenience and security of info is what I love the most. Thank you, doxo??????

2 of 7 people found this review helpful.
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Friday, January 18, 2019

from WACD

Using your program has made paying bills so much easier and worry-free! I can not speak higher of any other program I have used for this purpose. It is the best I have used in the last ten or more years. I am so grateful I found you.
Thanks for providing the security and ease!

1 of 6 people found this review helpful.
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Friday, January 18, 2019

from Mrs

Very easy to use and understand.

1 of 7 people found this review helpful.
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Friday, January 11, 2019

from Homeowner

Doxo is an easy to use convienant weblink which makes paying my bills hassle free. I don’t have to worry about bills making it time through the mail. I simply go on my phone pull up doxo and pay what bills I need to.

0 of 6 people found this review helpful.
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Thursday, January 10, 2019

from Ugi

I never had a problem actually the reminders were extremely helpful ,life is busy so rather not have Kate feels it shut offs just because I forgot, love it .

1 of 7 people found this review helpful.
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Thursday, January 10, 2019

from Marahall

DOXO is very simple to use and allows you to manage all of your bills from one place! Love it.

1 of 7 people found this review helpful.
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Thursday, January 10, 2019

from WVDHHR Ritchie Co. WV

I use DOXO each month to pay certain utility bills. They send me a reminder email before the bill is due, then I only need to click on that link and pay the bill when I'm ready. Really like this easy to use, convenient service. Fast and easy!

0 of 6 people found this review helpful.
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Thursday, January 10, 2019

from self employed

Doxo is a secure and convenient app to use. For anyone who works normal business hours and doesn't like to write checks Doxo is the answer.

0 of 6 people found this review helpful.
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Wednesday, January 9, 2019

from retired

These people haven't paid my bills for last month am getting late notices in the mail where they haven't paid.They took money out of my account on the 12 and 13 of Dec and still on the 8th of Jan NO payment to any.I WILL NEVER USE THEM AGAIN,I can ruin my credit all by myself for free.

Response from doxo:
09 January 2019 at 07:11

Hello P.D.,

Thank you for your message. You mentioned that your bills haven't been getting paid--we care about this very much and would love for you to get in touch with us: either by email ([email protected]) or phone (206) 319-0097 (press "1" for a representative); our customer support team is available 24 hours/day, 7 days/week, and we look forward to hearing from you.

Thanks,
Ruth
doxo Operations

9 of 9 people found this review helpful.
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Sunday, December 30, 2018

from Kristi Nelson Inc.

I went to log in to my Atmos energy account, and thought I'd actually logged into Atmos.com. I'm not sure what I did wrong -- I must have googled "www.atmosenergy.com" and in the lists of choices "www.atmosenergy.com login" popped up and I just clicked on it. You know how it is when you're doing something quickly and you don't notice -- The top choice in the Google search said "AtmosEnergy.com Online Payment | Pay Bill Online" and I clicked on it. I didn't notice that it said "Ad" underneath. The next page said "Atmos Energy" and "Pay Bill," and I thought it looked weird...but because it's a utility, I considered that maybe it had changed names and I just didn't realize it, or that Atmos legitimately uses this site for it's account services. I don't get paper bills and I don't log in to the website often. I feel really stupid now, because I felt like I had to create an account on the doxo site in order to look at my account. I created an account -- just an email and password...before I stopped and googled it. It's an unneccesary bill paying service, that uses misleading advertising and marketing to get you to sign up for it. I deleted my account, but now I fear the company could do something with the small amount of information I gave it. Beware. The company itself may actually do what it claims it does, but the way it gets customers is borderline scammy and outright misleading. it does say at the bottom that it is not a affiliate of Atmos Energy -- but again, when you're going fast......that should be stated more plainly right where the Atmos logo -- or whichever logo -- is. Again, a very misleading way to lure in new customers.

Response from doxo:
31 December 2018 at 11:16

Hello Kristi,

Thank you for your review. We apologize for the confusion.

doxo is a separate bill paying service, and Atmos Energy is one of almost 50K billers within the doxo Directory. One advantage of paying with doxo is that you're able to pay Atmos Energy and thousands of other billers with a single login. While *we* think that's a pretty great advantage, you're not obligated to use our service, and we encourage you to do what makes the most sense for you.

Since 2008 we've helped millions of users ensure their bills are paid on-time and as expected. Email us at [email protected] and we're happy to answer any questions you may have. Thanks!

Ruth, doxo Operations
https://support.doxo.com

7 of 7 people found this review helpful.
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Friday, December 28, 2018

from Cory

Dodo is very quick and easy to use. I appreciate the convenience of having it to use.
Thank you Doxo,
Linda Cory

0 of 5 people found this review helpful.
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Friday, December 21, 2018

from First progress

Works great I recommend using it

0 of 5 people found this review helpful.
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Friday, December 21, 2018

from Self

doxo is AWESOME! I've been using doxo for Bill pay for just about a year now and it has always been super convenient and easy to use. I LOVE that I get email reminders with plenty of time to make sure my bills are always on time. Thank you doxo for making life one step simpler!

0 of 5 people found this review helpful.
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Friday, December 21, 2018

from Individual

Easy to make payment, nice to be reminded monthly . Would be good if they gave the amount of payment and not what you paid last because your service charge is included in the amt. paid so the payment goes up every month and it is service charges.

1 of 6 people found this review helpful.
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Wednesday, December 19, 2018

from 5569213175

perfecto

0 of 5 people found this review helpful.
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Wednesday, December 19, 2018

from blue cross and blue shield

1. Two weeks to process a payment is absurd.
2. Really high fees for electronic payment.
3. Doesn't show me my total loan amount or my minimum payment due.
4. I have to call customer service pretty frequently to make sure my account is current.

Response from doxo:
19 December 2018 at 08:30

Samantha,

Thank you for your review. We're actively working on ways to speed up delivery--credit and debit payments will spend 1 business day processing before being sent to your biller, ACH payments made with account and routing numbers will spend 3 business days processing before being sent to your biller, and withdrawals will be posted by your bank the day after the payment begins processing.

For more information, visit our Support Page about Payment Completion dates. https://support.doxo.com/hc/en-us/articles/115000020053-When-will-my-payment-complete-

Fees vary based on what the provider/payment processor is charging us. While we’re actively working with billers to reduce both fees and overall processing times, there are times when we need to pass those fees on to the consumer. You’ll see them in the payment flow (prior to confirming payment) where they’re based on the biller and the type of payment (bank transfer, debit, or credit card). Until we get to a point where we can offer more billers at a $0 fee, I can understand your desire to pay directly.

However, if you have a few hard-to-pay billers, or those that don’t accept online payments, the convenience of making these payments from a single account can (for some people) offset those fees. We encourage all our users to pay in whatever method is best for them.

Our customer support team is available 24 hours/day, 7 days/week: please reach out with any query big or small, and someone will be with you shortly--you can email them direct ([email protected]), or call (206) 319-0097 and press "1" for customer service.

Thanks again,

Ruth, doxo Operations

8 of 9 people found this review helpful.
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Monday, December 17, 2018

from metro

Doxo billpay took 2 weeks longer than xpress billpay to make my water payment online to my metrowatercompany.Com mon sense says I would not give doxo billpay a five-star review for slow billpayment service to my watercompany!

Response from doxo:
17 December 2018 at 07:40

Hi Tu-sahn,

Thank you for your review. I apologize about the delay; we're actively working on ways to speed up delivery. An updated payment status will appear in your Account History, or email us at [email protected] with your username and specific bill you have questions about, and we're happy to help you out (our customer service staff is available 24 hours/day, 7 days/week).

Thanks again,

Ruth, doxo Operations

12 of 13 people found this review helpful.
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Friday, December 14, 2018

from S&S cleaning

Works great for paying bill and keeping everything in one place to do so.

3 of 10 people found this review helpful.
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Friday, December 14, 2018

Verified Review

from Canon USA

Awesome degree of professionalism! Always there when I needed them.

0 of 5 people found this review helpful.
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Friday, December 14, 2018

from Retired

XOXO... what can I say but fantastic! XOXO makes life easier faster more convenient! I never missed a payment because of XOXO. Bottom line? XOXO ROCKS!

0 of 6 people found this review helpful.
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Friday, December 14, 2018

from 1952

I truly will use doxo. They alert me in time and transactions are timely. Thank you. Linda Hess

0 of 6 people found this review helpful.
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Monday, December 10, 2018

from N/a

This is Great: makes paying my bill a whiz when before i had to try to find a way to pay them, very good for Disabled people like myself to manage there bills..... thank you Doxo

0 of 6 people found this review helpful.
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Monday, December 10, 2018

from Home

I work out of town a lot and this is the best way possible that I can pay my bills while I am away From home.

0 of 6 people found this review helpful.
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Monday, December 10, 2018

from Reed tech

I use dodo because it is easy and convenient and takes the hassle out of writing checks or buying money orders. I love this option it is so quick and convenient!!!

0 of 5 people found this review helpful.
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Monday, December 10, 2018

from None

I dont drive so I pay all my bills online. I use doxo because of the convienence and reliability. Payments post right away and I have never had a single issue with them. Its so easy to use and its quick and simple. They send me an email reminder when its time to pay my bills so I never forget and a never get a late fee. They are less expensive than other services I've tried. I highly recommend doxo

1 of 6 people found this review helpful.
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Monday, December 10, 2018

from Air Force - Major ret

Using doxo has helped me have greater confidence in paying my bills. I don't worry about them being paid on time. In addition, having this ability provides security and peace of mind that my bill won't be late or I will receive a late notice from the company. I love have this as a means of security.

1 of 6 people found this review helpful.
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Monday, December 10, 2018

from N/A

Payments are hassle-free, I have doxo enabled for my light bill. I never logged in again or even think about it. Doxo is amazing and simply does what it is.

1 of 7 people found this review helpful.
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Monday, December 10, 2018

from Hazel street

Doxo is by far the best, you can pay your bill right on time!!!

0 of 5 people found this review helpful.
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Monday, December 10, 2018

from Credit one

Quick and easy. I like the reminders to pay my bill. Wish it came in text

0 of 5 people found this review helpful.
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Monday, December 10, 2018

from Curtis trans inc.

Easy to use to pay bills. Great site.

1 of 6 people found this review helpful.
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Monday, December 10, 2018

from Pro Petro

You make it easy to keep up thanks

0 of 5 people found this review helpful.
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Friday, December 7, 2018

from NA

Doxo is great. It makes getting and paying my bills easy. I like being able to see a copy of the bill electronically and not wasting the paper.

1 of 7 people found this review helpful.
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Friday, December 7, 2018

from Doxo

Such an easy and simple way to pay my bill. Love it!

2 of 7 people found this review helpful.
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Friday, December 7, 2018

from aaa.investigativeservices

v very easy service and I use it to pay bills

0 of 5 people found this review helpful.
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Wednesday, December 5, 2018

from WVU Tech

Doxo has been a great way to pay my gas bill. It keeps me updated on how much it is each month, when the automatic payment will be taken out and then sends another notice once the money has been taken out. It is a great service. Very easy to use.

0 of 5 people found this review helpful.
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Tuesday, December 4, 2018

from Rob Nicholson & Associates

This tool has been an indispensable tool for managing my household. I save time and am always able to reports that I need for budgeting.

0 of 5 people found this review helpful.
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Tuesday, December 4, 2018

from 1965

THESE ARE THE SORRI3ST ASSHOLES EVER..THEY WAIT 3 WEEKS TO PAY A BILL AND DO NOT TAKE RESPONSIBILITY WHEN SERICE IS DISCONNECTED
DO NOT RECOMMEND THESE SORRY ASS PEOPLE

Response from doxo:
04 December 2018 at 07:59

LaDonna, thank you for your message.

doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.

Because doxo tries to offer multiple payment types for each provider, some of these methods can take longer than others. For example, credit and debit card payments usually take 1 business day to reach your biller, whereas ACH payments made with account and routing numbers can take 3 business days to reach your biller.

If you have any questions, our customer care team is available 24 hours/day, 7 days/week, by email ([email protected]) or by telephone at (206) 319-0097 (press "1" for customer support).

Thanks again,

Ruth
doxo Operations
https://support.doxo.com

6 of 7 people found this review helpful.
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Tuesday, December 4, 2018

Verified Review

easy useable billy paying on line is fast easy almost painless

0 of 6 people found this review helpful.
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Tuesday, December 4, 2018

from North Pacific Properties

One site for paying the Utilities. That is great!

1 of 7 people found this review helpful.
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Tuesday, December 4, 2018

from Pacific lamp

Easy to use. Very quick

0 of 5 people found this review helpful.
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Tuesday, December 4, 2018

from Mountaineer Gas

Use this company for our Mountaineer Gas Bills.
Great service, easy to use interface, and auto pay scheduling options!!!

0 of 5 people found this review helpful.
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Tuesday, December 4, 2018

from Marshall University

Easy and dependable. The only thing I wish Doxo could do would be to link communication to the service provider -- esp. with billing questions.

1 of 6 people found this review helpful.
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Tuesday, December 4, 2018

from Wendy

Alway helping to arrange for pay ment love your service

1 of 6 people found this review helpful.
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Tuesday, December 4, 2018

from National Grid

I am not the most tech savvy person, but I love the convenience of paying online. Doxo has taken all the work,. remembering and headaches out of bill paying. It's so easy. They tell me when the ills are due, how much is owed and all I basically have to do is push the pay it now button. Thanks, Doxo. Wish all of my bills were through you.

0 of 5 people found this review helpful.
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Tuesday, December 4, 2018

from Rebecca Holt Jewelry

Love doxo! I caN login and pay all my bills.

0 of 6 people found this review helpful.
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Monday, December 3, 2018

from Sandy’s

One site one login and I get my bills out of the way.

1 of 7 people found this review helpful.
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Monday, December 3, 2018

from Home

Doxo has made viewing and paying a utility bill fast and easy! Some companies only allow mailed checks with their invoices and I was so happy they began using Doxo so you can easily pay by bank, debit or credit! Plus you choose if you want Doxo to send reminders, submissions, cancellations, and acct summaries. Highly recommend! Thank you, Doxo!

0 of 5 people found this review helpful.
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Friday, November 30, 2018

from Disabled

They make it easy to pay all of my utility bills in one place. I would highly recommend them!

0 of 5 people found this review helpful.
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Friday, November 30, 2018

from BOCES

Easy and convenient to make payments thank you

0 of 5 people found this review helpful.
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Friday, November 30, 2018

from Texas

Very convenient.

1 of 6 people found this review helpful.
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Friday, November 30, 2018

from great food

wonderful app to have

0 of 6 people found this review helpful.
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Wednesday, November 28, 2018

from Potter's House Ministries

Doxo makes it much easier to pay all of my bills in one place when I need them paid. Great idea.

0 of 5 people found this review helpful.
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Wednesday, November 28, 2018

from Walgreens

I think doxo has been the most convenient way to pay my gas bill ever!! Everything is already set up for me so I don't have to put that much work in.

0 of 5 people found this review helpful.
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Tuesday, November 27, 2018

from home

I think it is a shame that the gas company can't collect my money without this kind of company

Response from doxo:
27 November 2018 at 08:13

Leon,

Thank you for your comment. doxo is a separate bill paying service, with almost 50K billers within the doxo Directory. One advantage of paying with doxo is that you're able to pay your gas company and thousands of other billers with a single login. While *we* think that's a pretty great advantage, you're not obligated to use our service, and we encourage you to do what makes the most sense for you.

Thanks again!

doxo Operations
https://support.doxo.com
[email protected]

4 of 4 people found this review helpful.
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Tuesday, November 27, 2018

Verified Review

from Wheeling Hospital

Doxo has been a great resource for viewing and paying my various utility bills! I get an email from them when a new statement has been posted and I can easily login to their website to schedule a payment.

0 of 6 people found this review helpful.
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Tuesday, November 27, 2018

from Homemaker

Doxo makes paying bills a breeze. Who has all the time to go to fifty different sites to pay bills? Not me. Best part is that I get emailed before a bill is due that way I never miss any payments! Thanks for making life so much easier for me!

0 of 6 people found this review helpful.
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Tuesday, November 27, 2018

from Eagan

I found this app very useful and easy to use. It would even remind me of up coming bills to help ensure payments were always on time. Highly recommend this app.

1 of 6 people found this review helpful.
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Tuesday, November 27, 2018

from Residents

Love this... easy to use and convenient

1 of 6 people found this review helpful.
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Tuesday, November 27, 2018

from My home

I truly enjoy the simple way of paying my bill and viewing what my bill looks like, this is an excellent way of keeping things simple and helps with not using paper

0 of 5 people found this review helpful.
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Tuesday, November 27, 2018

from Personal

Very easy to pay bill

0 of 5 people found this review helpful.
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Tuesday, November 27, 2018

from my home

I was extremely disappointed that my payment did not get to its destination for a week and I received a phone call telling me I was late when I thought I was paying on the due date. And, it was my very first payment on a new account!!

6 of 6 people found this review helpful.
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Tuesday, November 27, 2018

from Home Owner

Nice to be able to have all documents in 1 place and easy to navigate.

1 of 6 people found this review helpful.
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Saturday, November 24, 2018

from Mountaineer Gas

Easy site allows quick and easy payments!

2 of 7 people found this review helpful.
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Thursday, November 22, 2018

from J.Q. Dickinson Salt-works

Easy to use and makes payments a breeze.

3 of 9 people found this review helpful.
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Wednesday, November 21, 2018

Verified Review

from Pitney Bowes

not bad after getting through the first few screens. now it takes me right to the payment screen which is very helpful

4 of 9 people found this review helpful.
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Tuesday, November 20, 2018

from Home

Excellent service

2 of 7 people found this review helpful.
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Tuesday, November 20, 2018

from Mountaineer Gas

DOXO makes paying my bill and keeping current so much easier!

3 of 8 people found this review helpful.
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Tuesday, November 20, 2018

from None

Xoxo makes it very easy to see , review, and pay my bill.

3 of 8 people found this review helpful.
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Monday, November 19, 2018

from Home

It’s been so easy to pay my bill!!!

2 of 7 people found this review helpful.
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Friday, November 16, 2018

from Personal

Great online availablilty

2 of 7 people found this review helpful.
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Friday, November 16, 2018

from personal

I only used this site once or twice and both times were good. Easy to do and very quick. I will use again.

2 of 7 people found this review helpful.
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Friday, November 16, 2018

from Home

It’s been great!!

1 of 6 people found this review helpful.
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Friday, November 16, 2018

from Mountaineer Gas

I pay almost all of my bills online and negotiating the different websites every month can be a hassle. But, Doxo has made it so easy and convenient to pay my bill that I highly recommend this service to everyone.

2 of 7 people found this review helpful.
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Thursday, November 15, 2018

from residence

always pays my bill ontime...fast,,easy..

2 of 7 people found this review helpful.
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Thursday, November 15, 2018

from .

I really love the convenience of doxo. Makes is super easy to stay on top of my bills.

3 of 8 people found this review helpful.
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Thursday, November 15, 2018

from Used for Gas bill

Doxo is very easy to use. It emails me ahead of the due date for my bills, and I see them immediately with notifications. It’s very helpful. I can click on the link and see and pay the bill directly from the email.

2 of 7 people found this review helpful.
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Thursday, November 15, 2018

from Euphoria

Love using this way to online pay my bills. & they remind me every month via email! 10/10 recommend to a friend.

2 of 7 people found this review helpful.
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Thursday, November 15, 2018

from for Mountaineer Gas

I use Doxo to pay my Gas bill and it is extraordinarily easy. I set my payments up ahead of time to autopay on a particular date, and it works perfectly every time.

2 of 7 people found this review helpful.
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Thursday, November 15, 2018

from home owner

I assume this is a way too pay some bills but the price you charge is unreal... poor people don't have a chance, its just too high..

6 of 7 people found this review helpful.
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Thursday, November 15, 2018

from LaDawn Garland

Love the convenience of doxo. I really appreciate that I can put my bills all in one place and set them to autopay it makes it so much easier. The timely reminders that a payment is coming up allows me to budget everything perfectly. I would highly recommend this service to anyone.

0 of 4 people found this review helpful.
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Thursday, November 15, 2018

Verified Review

from Kiekert AG

I love this link. Doxo reminds me in advance that my bills are due

0 of 5 people found this review helpful.
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Thursday, November 15, 2018

Verified Review

from Kiekert AG

Doxo is very convenient and easy to use to pay bills. I recommend this to everyone!

[email protected]

0 of 5 people found this review helpful.
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Wednesday, November 14, 2018

from fbi

Doxo is owned by Jeff bezos , the owner of Google. They frauded me . DOXO creates websites to resemble the company you want to pay. They get all your info and do not reveil they are a 3rdparty bill pay till last page. In my case they wanted over 65.00 toake a payment. I never submitted the payment and backed out. They processed the payment anyway. I never hit the submit button after seeing the 65.00 charge. They processed it anyway . My loan is in jeopardy because of their shady ripoff method. Check all reviews on this company. You'll see.

10 of 10 people found this review helpful.
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Tuesday, November 13, 2018

from Mrs

Doxo is really convenient and easy to use!

1 of 7 people found this review helpful.
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Monday, November 12, 2018

from Home

Really helps me stay on time with payments!

1 of 7 people found this review helpful.
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Monday, November 12, 2018

I've never had any issues paying my gas bill online. It's a safe and easy-to-use platform.

1 of 7 people found this review helpful.
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Monday, November 12, 2018

from n/a

Incredibly user-friendly. Makes paying monthly bills easy, convenient, and effective. Works like clockwork!

1 of 7 people found this review helpful.
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Monday, November 12, 2018

from Mountaineer Gas

Doxo makes it easy to pay online. Really the only downside is the fee to pay this way. It’s not a big fee, just an annoyance.

2 of 8 people found this review helpful.
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Monday, November 12, 2018

from Retired

I love this site. doxo is so convenient to use and it keeps me from getting my payments in late. Wonderful help tool.

1 of 6 people found this review helpful.
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Monday, November 12, 2018

from Boyer Electric

Very easy to use. Fast way to pay utility bills

1 of 6 people found this review helpful.
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Monday, November 12, 2018

from N/A

Doxo is an amazing website that allows you to pay your bills all on one website! Never miss a payment with their monthly reminders.
I use Doxo to pay all my bills!

1 of 6 people found this review helpful.
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Friday, November 9, 2018

from My own Lab

Its cool price 2 hogh

Response from doxo:
09 November 2018 at 08:30

Thank you for your message! doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.

7 of 10 people found this review helpful.
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Monday, November 5, 2018

from El Paso Gas

Its a great way to pay online, no problems nor anything and fast. Easy to manipulate and pay.

1 of 7 people found this review helpful.
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Monday, November 5, 2018

from home

doxo allows me to have confidence that all accounts are up to date and easily understood.

2 of 7 people found this review helpful.
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Monday, November 5, 2018

from Personal

Easy to use and quick!

1 of 6 people found this review helpful.
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Monday, November 5, 2018

from Mountaineer Gas

Doxo makes it easy to pay my bills online. I recommend it

2 of 7 people found this review helpful.
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Monday, November 5, 2018

Verified Review

from Charles Ryan Associates

I love doxo--I use it to pay several bills and it's super easy to log in and pay, and keep everything in one place

1 of 6 people found this review helpful.
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Wednesday, October 31, 2018

from Helen's place

Trouble free when I paid the bill online ! I love it

1 of 6 people found this review helpful.
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Wednesday, October 31, 2018

It is a great site to use to pay bills. It is convenient and easy to use.

1 of 6 people found this review helpful.
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Wednesday, October 31, 2018

Overall pleased with doxo. I use the site to pay my utility bill and have never experienced any issues. Very easy to access and make payments through

1 of 6 people found this review helpful.
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Saturday, October 27, 2018

from Home

Doxo has been helpful and easy to use when paying Bills. Convenient and fast

0 of 5 people found this review helpful.
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Saturday, October 27, 2018

from N/a

best trouble free site that I use for paying import bills.....and faster than other methods

R Weber











0 of 5 people found this review helpful.
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Thursday, October 25, 2018

from na

very easy to pay bill. let's you know when it's due. much better than mailing a check

2 of 8 people found this review helpful.
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Thursday, October 25, 2018

from personal

Doxo's website is one of the most poorly designed I've seen. Also, their processing time is unconscionable. Everything's automated but they apparently haven't figured that out yet.

Response from doxo:
25 October 2018 at 14:28

Eva,

Thank you for comment! We apologize about the delay; we're actively working on ways to speed up delivery--doxo serves over 4 million users with over 50,000 bill servicers, and often the slowdown is due to billers not processing payments in a timely way (doxo works to move money and authorize payments as fast as possible).

If you would like more information please contact us--

Thank you for your patronage!

doxo Operations
https://support.doxo.com
[email protected]

8 of 10 people found this review helpful.
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Tuesday, October 23, 2018

from Xfinity

I love the site! It makes paying my bill quick and easy, the app is also very convient to use to pay in just seconds!

0 of 7 people found this review helpful.
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Tuesday, October 23, 2018

from Review

Itried to get on and pay my bills but couldn't, it kept telling me 'it wasnt set up and they would get back to me', but never did.

Response from doxo:
25 October 2018 at 11:51

Johnny,

Thanks for your message--if you would like support please contact us at [email protected] would love to resolve your issue!

Sincerely,

doxo Operations
https://support.doxo.com
[email protected]

8 of 9 people found this review helpful.
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Tuesday, October 23, 2018

from Parker

Good service, easy to use site?highly recommend it?

0 of 6 people found this review helpful.
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Tuesday, October 23, 2018

from 1966

This company allows me to pay my sons bill. The actual company won't let me use my debit card for his account. I think this service is very useful.

0 of 6 people found this review helpful.
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Friday, October 19, 2018

from A1 Automotive

I like that I can access my bills from one site without separate logins. That being said, the fees are a bit high and this makes me use their payment services only when I have to.

Response from doxo:
25 October 2018 at 11:52

Deb,

Thank you for your post! doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.

Please be in touch,

doxo Operations
https://support.doxo.com
[email protected]

5 of 10 people found this review helpful.
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Friday, October 19, 2018

from KITCHEN TABERNACLE

Easy to use. Good service. Good company. Highly recommend it.
D.G.T.

1 of 7 people found this review helpful.
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Friday, October 19, 2018

from PVT

My experience so far with doxo has been very good. The service makes payment very easy and convenient! There is of course the added 'convenience' fee. The only thing that I found disappointing has been the time it takes for some payments to process. It takes a few days, however, this may be standard.

3 of 9 people found this review helpful.
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Friday, October 19, 2018

from Hodnett

I enjoy knowing my bill shows up and get paid. And I can see other bills Thanks for providing this for your customers.

2 of 8 people found this review helpful.
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Tuesday, October 16, 2018

Easy to use site. Very convenient to pay my bills online.

3 of 9 people found this review helpful.
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Thursday, October 11, 2018

from Consultant Firm

I really like the simple UI of doxo and the the fact that I can pay multiple bills in the same login. Highly recommend to many startups and other smaller scale businesses.

3 of 10 people found this review helpful.
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Tuesday, October 9, 2018

from Deyanira

The best services and good company

3 of 9 people found this review helpful.
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Tuesday, October 9, 2018

Verified Review

from Lowe's

Doxo work s fine to pay bills.

3 of 9 people found this review helpful.
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Friday, October 5, 2018

from Jefferson healthcare

Easy to use site, helpful notification system.

3 of 9 people found this review helpful.
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Tuesday, October 2, 2018

from City of Edwardsville

Doxo works okay to pay my city water/trash bill but the fee charged to pay this way is outrageous.

9 of 10 people found this review helpful.
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Monday, October 1, 2018

from Avery

I like the coveniece of paying on line through doxo

4 of 11 people found this review helpful.
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Monday, October 1, 2018

from Private

Its very convinient for me and easy to make my paymentsevery month .

3 of 9 people found this review helpful.
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Thursday, September 27, 2018

Love services for residential costumers.

3 of 9 people found this review helpful.
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Wednesday, September 26, 2018

from anna

I use this every month to pay my bills and it is so simple! almost all of my bills are in one spot and easy to keep track of .

3 of 9 people found this review helpful.
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Wednesday, September 26, 2018

from Home

I have used DOXO for the past few months and they have kept me update on pay status and given confirmation numbers to back up there processing of payment... Glad I found DOXO... Very easy to use...

4 of 10 people found this review helpful.
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Wednesday, September 26, 2018

Verified Review

from WVU Institute of Technology

I really enjoy DOXO for several reasons: 1) I love receiving an email alert (at least 2 weeks notice) of my automatic scheduled payment date and amount, 2) the opportunity to cancel the automatic payment if other pymt arrangements/date need to be made, 3) the $5 discount for automatic billing, and 4) hassle free of not having to write a check and waste a stamp!

3 of 8 people found this review helpful.
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Tuesday, September 25, 2018

from Ann's Consulting

I have used doxo several times and they got my payment to the collector in plenty of time. I do not give many 5 stars to anyone, My experience with doso was not a bad at all. I would recommend them to all.

5 of 10 people found this review helpful.
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Tuesday, September 25, 2018

from Inccaztec Management

I like using doxo to pay my utilities online. It sometimes takes a while to process but it lets you check the status of the payment. I will def keep using this site to pay my bills!

6 of 11 people found this review helpful.
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Tuesday, September 25, 2018

from Walmart

I like being able to pay all my bills online with one app. DOXO allows me to do just that and they email me before my bills are even due! Thanks DOXO for simplifying my life!!

3 of 8 people found this review helpful.
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Tuesday, September 25, 2018

from Home

Great online app. User friendly.

2 of 7 people found this review helpful.
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Tuesday, September 25, 2018

from none

It gets the job done. I'm able to pay my gas bill online, have had some issues with the site in the past though.

5 of 7 people found this review helpful.
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Tuesday, September 25, 2018

from retried

I have used doxo for almost a year, no problems. Happy with service.??

2 of 7 people found this review helpful.
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Tuesday, September 25, 2018

from Water

It's easy & fast. I've never had any problems paying my bill using doxo!!!

2 of 7 people found this review helpful.
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Sunday, September 9, 2018

I will never use this Doxo again. Not only do they charge you an excessive fee to complete the transaction, they don't even submit the payment for several weeks after they have it deducted from your bank account. I believe this company is a "scam" for sure!!!!

12 of 15 people found this review helpful.
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Friday, August 31, 2018

from Doxo

I love using doxo.it let me know the tracking of my payment

4 of 9 people found this review helpful.
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Friday, August 31, 2018

from N/A

I'm writing a review to hopefully persuade others from making the same mistake as I did, by using Doxo. I ignorantly used the Doxo payment portal to pay my electric and power bill (separate bills and companies.) Both of which were deducted from my checking account, but reported as "invalid account numbers." I then reached out to customer service, who was unfortunately did not have a phone service, and it was incredibly hard to get immediate answers. Needless to say, my bills were both late and it took weeks to be refunded the money. Luckily, I caught the issue in time and was able avoid having a power shut off, unlike some of the other reviews I've read. Please avoid using Doxo.com as it may indeed be a scam. If not, hopefully the company will sort out their issues.

11 of 11 people found this review helpful.
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Tuesday, August 28, 2018

from no company

Doxo is such a convenient bill pay system. Just a few clicks and everything is taken care of. Love it and will certainly continue to do business with doxo.

3 of 8 people found this review helpful.
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Friday, August 17, 2018

Love this system. Makes it so easy working and with multiple kids to pay bills online and never have to rush to make payments!

2 of 8 people found this review helpful.
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Tuesday, August 7, 2018

from Rk Bar

No stars! Before I left for vacation I paid a utility bill using doxo. When I came back 2 weeks later my electricity was shut off, everything in the fridge and freezer was spoiled and rotten. Two days later the utility co. received my payment and by the way I had to pay a $500.00 deposit to get the power back on. Never again!!

15 of 15 people found this review helpful.
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Wednesday, July 4, 2018

from Des

So let me start by saying this is the worst and I do mean the very worst 3rd party company EVER!!! For starters it’s the most confusing site ever if you want to pay by check. First they start off by asking all of ur banking info and after you put the amount that your payment is it tells you that from now on your payment will come out of ur account by way of ACH every month on a certain date. It says you can change this at anytime after you make this payment. At this point I’m just wanting to pay my car payment so that I don’t get a negative reflection on my credit report. So I agree just so that they can pay this car payment right away. So after it gave me a date for the next month I think everything went well and it’s all taken care of. I press the agreement button and I’m on my way to call Westlake to tell them I pain the car payment. I call them and they tell me they have no such record and that I should see if they gave me a confirmation number. I go back on line and I realize that that stupid date that they gave me for the next month is not only the date that they will b taking the money out of my bank account but that is the very same day next month that they will pay my payment that they already took out of my bank! It gets better !! So the day I paid it was June 18th! The day they estimated that it would post to my “account” is July 9th ! That’s another reason it was so confusing because they kept using the word” account “ I’m like the “account “ meaning my bank account or my car payment account or the account I had to create for Doxo?! And since there is no one to talk to only email back and forth which is so dumb! So they mean to tell me that they took my money already out of my bank and that they will b holding my money for 21 days in their possession before they pony express my money over to my car payment account! Well I told Westlake which is the car payment ppl and they said they will repo my car if I let 21 days go by! They told me never to use DOXO because they are a shady company. There is no reason under the sun that any company should hold any money for 21 days ! Now I had to pay them again this time directly because now that I learned my lesson that I have just given my money to a company that holds ur money in a high interest account all so that they can make money off of ur money while ur car can b repod I wasn’t going to b dumb enough to do it again. Lesson learned and they still haven’t given my car payment to the car ppl but I paid them 2 times in 30 days all because DOXO is shady. I contacted the BBB they have a slew of complaints don’t b an idiot like myself they keep ur payment for 21 days it’s not good at all ! Danger danger! Don’t use them !

34 of 34 people found this review helpful.
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Wednesday, June 6, 2018

It’s such an easy way to pay my bills plus their website is easy to understand

7 of 27 people found this review helpful.
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Tuesday, May 29, 2018

from 1986

Best paying site EVER. It's quick and very very easy to use. Thanks for making this site so simple ?? I give 5 whole ??'S

5 of 26 people found this review helpful.
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Tuesday, May 29, 2018

from Mountaineer Gas

Sadly, Doxo's customer service skills are seriously neglected. First, heaven forbid an issue arises with your account, you have to contact them thru email. They do not take calls or provide customer service to their clients thru the phone. (Being a massive waste of time for the client because let's be honest, most issues can be fixed in 5min or less over the phone instead of countless minutes in back and forth emails) Secondly, it just apalls me to think a company who has my banking information on file (something I would expect high security and protection for) cannot and will not speak to me over the phone even when asked to in an email. Not very good in customer service or protection, in my opinion! Lastly, if there is a mess up on their end (such as they billed every bank account you have stored with them for one bill), they will not take any blame or even remotely admit there my have been fault or a mistake on their end. They go full force on blaming the client and then tell you how to cancel your account! Clearly, they do not appreciate the business or having you as a client. To offer little resolve, insinuate the customer is wrong with no clue as to what they are doing, and then immediately suggest closing your account instead of offering an apology is just not how you run a business. Once again, customer service is NOT a priority for this company, and I am frustrated with the lack of communication available when dealing with my money and bank accounts, lack of trust, and negligence from this company. Not to mention the way the respond and speak to their clients via email. Big fat no on recommendation from me!

50 of 50 people found this review helpful.
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Friday, May 25, 2018

from ADI Inc

Easy, convenient and reliable!

4 of 28 people found this review helpful.
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Wednesday, May 23, 2018

from metrowatertucson.com

I find better service paying with Metro Water Tucson Xpress Bill Pay than paying Metro Water Doxo! Doxo.com can't compete with Tucson-Xpressbillpay in Tucson ! The serchen customer ratings about doxo.com when you "tucson-water-bil-pay "say it all.

31 of 35 people found this review helpful.
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Friday, May 4, 2018

NO STARS THEY ARE NOTHING BUT SCAMMERS DO NOT USE 1st star isn't even there had to put 1 star

45 of 48 people found this review helpful.
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Wednesday, April 4, 2018

from Bullseye

Very confusing, time consuming, and fine for the vendor but not for the customer who also gets invoiced by Doxo!

44 of 45 people found this review helpful.
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Thursday, March 8, 2018

from CAC

This is a scam. Don't be fooled/ripped off like I was. They took over $200 from me and are impossible to get in touch with. I gave them one star or it wouldn't let me post

59 of 60 people found this review helpful.
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Tuesday, February 27, 2018

from Millermotorsports

This company is just a bad place to do any thing they have cost me late fee so my advice is not to use this company until they get investagaed so if you use them be ware of the deception I give my star rate as a 0 zero so be ware of them use it and you lose it what I mean is your money

68 of 68 people found this review helpful.
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Friday, February 9, 2018

from Dependable hwy express

When I Send it it gets there. DOXO IS THE WAY TO GO!

6 of 63 people found this review helpful.
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Friday, January 26, 2018

from BLB, Inc.

Thought I was paying a utility bill to the city in which I live. The web site fooled the Hell out of me. I honestly thought it was the utlites web site. I went on line and paid the bill. At the end I thought it was strange they were charging me $2.99 for paying via check on line. But it was due the next day and my wife was in the hospital so it needed to be taken care of at 10 PM the night before. Today we received a notice that the bill payment was late (by 10 days) and we owed a late fee. I am pretty savvy but they fooled me...shame on me. They made money, I lost money twice by paying and then the late fee. DO NOT USE THEM. It is as close to a scam as you can get without breaking Federal Laws.

90 of 91 people found this review helpful.
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Thursday, January 25, 2018

from Catawba Medical

This company needs to be investigated for fraud. I don't know how they get away with scamming the public...obtaining financial info under false pretense.

74 of 78 people found this review helpful.
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Tuesday, January 23, 2018

from All county

This company is terrible. Impossible to reach. They kept my payment for 7 days instead of the 1 day advertised causing me late fees and reconnection fees with my electric company. Do not use this company

76 of 77 people found this review helpful.
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Wednesday, January 3, 2018

This company should be closed down. It is very deceiving.

70 of 80 people found this review helpful.
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Thursday, October 26, 2017

from Housekeeping

Would have rated it 0 if possible. This company is a SCAM. I paid my bill on what i thought was the website for the company, WCA, and it went to these guys. They refuse to refund my $75. They are worthless thieves. Dishonest scammers.

83 of 98 people found this review helpful.
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Wednesday, March 15, 2017

I logged on to what I thought was the website for my utility company and made a payment. I was not aware that it was doxo until my utility was disconnected. I had to pay again plus re-connection fee and even now my money has not reached the utility and It is impossible to speak to anyone, I kept being referred to an e-mail address. This company is awful and dishonest. It is a SCAM, stay away!

123 of 128 people found this review helpful.
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Tuesday, February 21, 2017

from San Leon MUD

My company didn't even asked to be a part of DOXO.
This is a scam bill pay company.

82 of 87 people found this review helpful.
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Monday, November 14, 2016

from Nova Properties

This is a scam, DON'T use it. They said they represented my oil company and didn't. I made a payment and 1 week later it hadn't been made. DO NOT PAY ANY BILLS THROUGH THIS SERVICE.

96 of 105 people found this review helpful.
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Thursday, September 29, 2016

from Teachers

The positive ratings isn't high enough for me to trust them with my hard earned money. Any situations that caused a late payment is totally unacceptable. I can't and won't take that chance.

80 of 88 people found this review helpful.
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Monday, February 15, 2016

Doxo debited my bank acct. and 1 week later they still have not paid my auto insurance premium which resulted in cancellation for non patment. I had to make another payment to get reinstated. They were real quick to debit my bank acct. but very slow to pay a blll which was due 3 days after my acct was debited. On their site under my acct. it says the bill was paid 4 days ago. Very poor service; cannot be trusted to pay bills on time.

105 of 109 people found this review helpful.
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Monday, October 13, 2014

from Mountaineer Gas

Be very careful using this for paying your bills because they take your money out of your checking account weeks before your bill is due. Bill due 27th took money 10th and with no money in my account because it was not legally DUE. This is Fraud.

104 of 135 people found this review helpful.
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Thursday, February 27, 2014

from Teleperformance

I've been using Doxo for 6 months to organize and track my bills, keep invoicing straight from clients and securely back up my data. Great program, my desk has gone from being buried under mountains of paper to being an actual workspace again.

27 of 97 people found this review helpful.
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This page was last updated 13 November 2019 12:41