doxo

doxo

Serchen Index

79.28
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What is doxo?

Doxo is an online bill payment and management platform that enables users to manage and pay their bills from a single, centralized location. The platform allows users to connect with a wide range of billers, including utilities, credit cards, loans, insurance providers, and more. Users can use the platform to receive, manage, and pay bills, as well as track payment histories and receive reminders when bills are due.

Doxo is designed to simplify the bill payment process and eliminate the need for users to log in to multiple biller websites or use multiple payment methods. Users can add their bills to their Doxo account, and the platform will automatically keep track of when bills are due and how much is owed. Users can pay their bills directly from their Doxo account using a bank account or credit card.

In addition to bill payment and management features, Doxo also includes a digital file cabinet that allows users to securely store and organize important documents related to their bills. This can include receipts, confirmation emails, and other paperwork.

Doxo takes security very seriously and has implemented several measures to protect user data and prevent fraud. The platform uses bank-level security and encryption to protect user information, and also includes two-factor authentication, which requires users to provide a second form of authentication beyond a password to access their account. Doxo also includes fraud protection, which can help detect and prevent fraudulent activity on users' accounts.

Doxo is free to use for individual users, and the company generates revenue by charging billers a fee to use the platform to receive payments. The platform is available online and as a mobile app for iOS and Android devices.

doxo Key Features

Free bill pay reminders

Multiple payment methods, including ACH

Overdraft protection

Free mobile app

Paying 65,000 billers with one login

Secure payment and information

Apple Pay

What is doxo?


doxo Support & Customer Service

At doxo we take your privacy, security and peace of mind seriously--contact [email protected] or visit us at https://support.doxo.com to connect with a solution.

Our Customer Care Team's support is available on live chat at https://support.doxo.com.


doxo Product Details

Personal bills make up more than 50% of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones.

If this situation sounds familiar to you, then doxo is here to help.

Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has millions of users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.

In almost 10 years of service, doxo has added over 65,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $4.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay™ account protection.

For more information about what doxo can do for you, please visit www.doxo.com


Countries doxo Services Available In

Currently, doxo is focused on the United States


doxo Pricing

Doxo is an online platform that allows users to manage and pay their bills from a single, centralized location. The platform supports a wide range of billers, including utilities, credit cards, loans, insurance providers, and more. With Doxo, users can easily keep track of their bills, make payments, and receive reminders when bills are due.

Doxo Plus is a premium version of the service that offers additional features and benefits beyond what is available in the free version of the platform. These features are designed to help users manage their bills more efficiently and securely.

One of the main benefits of Doxo Plus is the ability to pay bills directly from a bank account or credit card. This makes it easy to manage all bills from one place, without having to log in to multiple websites or use multiple payment methods. Doxo Plus also supports automatic payments, which can save time and prevent missed payments.

Another key feature of Doxo Plus is the email reminder system. Users can set up customizable email reminders for upcoming bills, which can help them stay on top of their payments and avoid late fees. The system is flexible and allows users to set up reminders for specific bills, as well as for recurring payments.

Doxo Plus also includes a digital file cabinet, which allows users to securely store and organize important documents related to their bills. This can include receipts, confirmation emails, and other paperwork. The file cabinet is accessible from any device with an internet connection, and files can be easily uploaded and organized.

Security is a top priority for Doxo, and the company has implemented several measures to protect user data and prevent fraud. Doxo Plus includes enhanced security features such as two-factor authentication, which requires users to provide a second form of authentication beyond a password to access their account. The platform also includes fraud protection, which can help detect and prevent fraudulent activity on users' accounts.

The cost of a Doxo Plus subscription varies depending on the user's location and the services they choose to use. However, the additional features and benefits offered by the service can be well worth the investment for users who are looking for a more efficient and secure way to manage their bills.

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doxo Reviews

3.9

Great!

367 Reviews

Last reviewed on
28 November 2023

What do you think?

Help other software buyers make informed decisions.

Monday, December 4, 2023

This year for my annual life insurance payment DOXO switched from simply charging my charge card as a purchase, to making a cash advance on my card instead!

I did not initially recognize so called my CC company and reported as a Fraud. They went after you for reimbursement. Now you are trying to charge me again. Will I now understand the transaction was legitimate, so my CC company will be reimbursing you back.

But what gives you to right to change from a purchase CC transaction to a cash advance? This caused me daily interest charges and a fee. This does not only sounds unethical, maybe illegal. I was was given no notice this was going to happen.

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1 of 1 people found this review helpful.
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Friday, March 12, 2021

Great product

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Response from doxo:
12 March 2021 at 10:46

Hello Robert,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

2 of 3 people found this review helpful.
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Friday, February 12, 2021

1-Been trying to reset my account for 3 days. Waiting on code to come to my email which is not going to happen
2-Paid my EZPASS bill only to find out that Maryland never received and now i'm dealing with a late charge and a citation

If I could log in that may help but no luck getting password reset. I tried to verify my username, that was instant! wth

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Response from doxo:
16 February 2021 at 12:15

Hello David,

I’m very sorry to hear you’ve faced these issues with our service. We’d like to have the opportunity to investigate further and help you solve your account verification and payment issues. If you haven’t already, please contact our customer support team, which is available via live chat at https://support.doxo.com. In the meantime, we hope this instructional YouTube video on resetting your account helps: https://www.youtube.com/watch?v=7cdO1sTQI6A&

Thank you!

Best,
Lisa

1 of 1 people found this review helpful.
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Thursday, December 24, 2020

Don’t like having to pay money to pay money on a bill just because the company I owe will only take money this way.

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Response from doxo:
24 December 2020 at 09:58

Hi Vickie,

Thank you so much for taking the time to write this review. We do our best to serve you well, and we’d love to help you look into options that minimize fees. You can contact an agent on live chat at https://support.doxo.com.

Thanks again,
Lisa

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Friday, December 18, 2020

Verified Review

Easy to use

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Likely to Recommend

Response from doxo:
18 December 2020 at 15:30

Hello Lori,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Best,
Lisa

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Friday, December 11, 2020

Thanks to Doxo co n ever had a problem paying a tt uverse ......................Doxo co has been there for me and 71815 companyss we and doxo must find a way to pay......Thank you from me and all your customers now and past and future....Thank you all Doxo People from the 3 mil customers and going up fast................. Peter in chgo

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Response from doxo:
11 December 2020 at 14:05

Hello Peter,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

1 of 1 people found this review helpful.
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Saturday, December 5, 2020

Great Experience

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Response from doxo:
07 December 2020 at 09:16

Hello Richard,

Thanks so much for your feedback, and for using doxo. If you have any suggestions about ways we can improve our service, we'd love to hear from you at [email protected].

Best,
Lisa

1 of 1 people found this review helpful.
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Friday, November 20, 2020

Very dissatisfied

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Response from doxo:
20 November 2020 at 13:39

Hi Julian,

It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!

Thanks,
Lisa

3 of 3 people found this review helpful.
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Friday, October 30, 2020

Verified Review

I have great success using Doxo.

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Response from doxo:
02 November 2020 at 09:20

Hello Darlene,

Thanks so much for your feedback, and for using doxo. We’re happy you are enjoying paying your bills with our service!

Thanks again,
Lisa

1 of 1 people found this review helpful.
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Wednesday, October 14, 2020

Been using this for over a year to pay my electric bill on line. From Indiana to Florida. Easy peasy!

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Response from doxo:
15 October 2020 at 09:17

Hello Ronda,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

2 of 2 people found this review helpful.
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