Thursday, May 6, 2021 #89455 Al from AGM (2 - 10 Employees) May 2021. Sadly, I have found DTS-NET to 1..not give any setup details for new accounts 2..Seemed to take the money and run 3..not respond to phone call message (there is not a real person available either). 4..not respond to tickets (this is over several days and payment from me taken) Every contact I have had with them has been polite and courteous. I understand cheap, and dont expect instant service but to receive absolutely no service is extremely negligent. In other words, they have taken my payment days ago, and I received receipts for payment, but nothing more (no hosting at all because its pending) except automatic ticket response: 'Thank you for contacting our support team. A support ticket has now been opened for your request.'May 6 - 5 days after order, and after this review, my service with them is suddenly Active. I have already got another host provider, and I was naive to even consider DTS-NET after all the other bad reviews. Lesson learned. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from DTS-NET:29 May 2021 at 18:59DTS-NET in Business Since 1997 and aways gets back to customerstrustpilot.com/review/dts-net.com please you said on trustpilot DTS-NET already refunded $2 A full ID & Fraud check will be performed and those signing up with fraudulent details will have their service mark as pending untill the matter is fixed on the customers end or Please Note: If you use a Free email account (e.g.yahoo.com) the Fraud System may flag your setup.If it does, please complete the email verification, and we will get it setup as soon as it's looked at..More info full name did you signup forDTS-NET Free Hostinghttps://dts-net.com/portal/cart.php?a=add&pid=1orDTS-NET Paid Hostinghttps://dts-net.com/portal/index.php?rp=/store/hostingDTS-NET will make sure your matter is resolved for you 2 of 2 people found this review helpful. Did you find this review helpful?
Thursday, October 6, 2016 #49674 Mike from Yeggler just an over all great provider 2 of 2 people found this review helpful. Did you find this review helpful?
Wednesday, October 1, 2014 #23923 Mike I have been an DTS-NET customer for 8 years, I picked them because of their extensive list of products and their availability of help! I have not been disappointed! In fact they have exceeded my expectations on both fronts, they continually bring new products to the control panel, many are free some are fee based. Having the products in one location rather than on different sites really makes my work flow much easier and time efficient.DTS-NET support is second to none, I am not an expert at Web design and I have had many questions, DTS-NET support answers in a timely manner, has capable friendly staff and always takes the time to help me understand the solution!DTS-NET is perfect for novice to experienced, I recommend them for your web page hosting and design. 7 of 7 people found this review helpful. Did you find this review helpful?
Monday, April 14, 2014 #13250 dave from NA Low cost tons of features great support. Response from DTS-NET:23 March 2015 at 14:47Thank You We Value You as a customer use promo code serchen for save 50% on your next invoice 7 of 7 people found this review helpful. Did you find this review helpful?