Earnin

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Earnin

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About Earnin

At Earnin, we’re making money work in a way that’s fair’s good for everyone. Together with our community, we’re creating a future based on what’s possible rather than the way it’s always been done. That’s why we let people get paid when they want.

The pay cycle was built for a time when everything was done manually. Now, we can move money at the touch of a button. So, why wait? If we stand together, we can transform how money works. If we help each other, we’ll all succeed.

Earnin Support & Customer Service

For assistance, you can contact our support team either in-app or by emailing [email protected] Support is available 24/7 and will typically get back to your message within a day.

Earnin Reviews

3.4

Out of 5 stars
(136 Reviews)

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Earnin
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from None

Monday, November 12, 2018

This company was great until I started having issues with the app not communicating with my bank. I've sent my bank info 6 times and I keep getting error messages that it's incorrect. I uninstalled the app from my phone and won't use their services. They take forever to get back to you. I was trying to use this app to avoid taking payday loans but the customer service is very slow. It's a good app, but would be better if they responded more quickly and fixed all the issues.

13 of 15 people found this review helpful.

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from Tfa

Monday, November 5, 2018

Never had a problem with Earnin until yesterday...they wont update my hours I've worked which means I cant cash out and my account is not negative! I've sent 6 or 7 emails since yesterday and has yet to get a response...I'm very unhappy

26 of 26 people found this review helpful.

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Monday, October 15, 2018

I loved the app it's been going well until this last pay period. It hasn't been ponging me keeping track of my work hours and my location stays on. They received their money back from the last borrow I did but now I'm unable to borrow because they haven't been entering my hours. I sent my pay stub for the pay period that shows how many hours I worked, I provides screenshots of my account balance and that they've been paid for the last borrow and still no response to my stub or screenshots. This has gotten to be ridiculous. All because customer support isn't actively responding my actual rating is 2.5 we should have a customer service phone number to call.

25 of 25 people found this review helpful.

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This page was last updated 09 December 2018 15:38