Earnin

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Earnin

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About Earnin

At Earnin, we’re making money work in a way that’s fair’s good for everyone. Together with our community, we’re creating a future based on what’s possible rather than the way it’s always been done. That’s why we let people get paid when they want.

The pay cycle was built for a time when everything was done manually. Now, we can move money at the touch of a button. So, why wait? If we stand together, we can transform how money works. If we help each other, we’ll all succeed.

Earnin Support & Customer Service

For assistance, you can contact our support team either in-app or by emailing [email protected] Support is available 24/7 and will typically get back to your message within a day.

Earnin Reviews

2.7

Out of 5 stars
(222 Reviews)

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Earnin
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from Cityofmontgomery

Saturday, June 22, 2019

It want let me connect my online banking no more and I chat with y’all why I was at bank my bank said nothing wrong with my online banking it work it the app and chat team told me to give it 24 hours and log back in it still not working

2 of 2 people found this review helpful.

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from Campellstone North Apartments

Monday, March 25, 2019

This was one of my favorite apps. A couple of days ago my phone had some serious issues. I had to erase everything on my phone. I recovered almost all of my apps. When I tried to download the earning app. It said my phone was not compatible with your app. I have tried everything and nothing works. Any suggestions.

5 of 8 people found this review helpful.

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from None

Tuesday, March 5, 2019

Been using this app for some months now with no issues but suddenly won’t connect to my bank *Capital one* frustrating cause I really like the App ... please Fix this earnin!

5 of 5 people found this review helpful.

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from Anonymous

Friday, March 1, 2019

Was GREAT until they started having an issue with Connecting to the Bank, when it was fine before. It’s been 2 days now and no resolve.

10 of 10 people found this review helpful.

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from savvys

Sunday, February 17, 2019

I have been using this site for quiet some time and never ever had an issue. NOW! i woke up this morning to the app saying it cannot connect to my bank. which is weird since nothing with my bank login has changed. so there is 3 options go to bank site, connect to bank and change bank. I went to the banking site connected succesfully! then when trying to connect through the app it said incorrect username or password! how so? i just logged on through the site on my online banking with the same information! Well I spoke with a lady on the online chat she was super nice but not able to help at all said she will send it to a team of specialist . Well, how long is that going to take? And on top of it ... Im sure when payday comes they will be able to credit my account so howcome i wont be able to cash out if they are able to credit my account. that makes no sense. as of right now im going to give them 3 stars and if this problem is fixed in a timely manner i will give them 5 stars because other than this unfortunate problem they've been pretty good to me. I'm just keeping my fingers crossed. This has been good for me being a single mother making 10 an hr!

14 of 14 people found this review helpful.

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from None

Monday, November 12, 2018

This company was great until I started having issues with the app not communicating with my bank. I've sent my bank info 6 times and I keep getting error messages that it's incorrect. I uninstalled the app from my phone and won't use their services. They take forever to get back to you. I was trying to use this app to avoid taking payday loans but the customer service is very slow. It's a good app, but would be better if they responded more quickly and fixed all the issues.

19 of 22 people found this review helpful.

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from Tfa

Monday, November 5, 2018

Never had a problem with Earnin until yesterday...they wont update my hours I've worked which means I cant cash out and my account is not negative! I've sent 6 or 7 emails since yesterday and has yet to get a response...I'm very unhappy

31 of 31 people found this review helpful.

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Monday, October 15, 2018

I loved the app it's been going well until this last pay period. It hasn't been ponging me keeping track of my work hours and my location stays on. They received their money back from the last borrow I did but now I'm unable to borrow because they haven't been entering my hours. I sent my pay stub for the pay period that shows how many hours I worked, I provides screenshots of my account balance and that they've been paid for the last borrow and still no response to my stub or screenshots. This has gotten to be ridiculous. All because customer support isn't actively responding my actual rating is 2.5 we should have a customer service phone number to call.

26 of 27 people found this review helpful.

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This page was last updated 22 June 2019 11:51