edrone

edrone is the first eCRM system designed for e-stores. KNOWING and ENGAGING are the two pillars of edrone. The system automatically collects and analyses data about user behaviour in the e-store and creates personalized and tailored messages to increase sales and CLV.

edrone innovation involves the use of Social CRM and the machine learning technology. Our advantages are: rapid deployment, ease of use and ready-made scenarios, which allows using edrone as soon as the first day of the test period. Carts recovery, dynamic newsletter and product recommendations are just some of the capabilities of our system.

edrone is also the only marketing automation system on the market designed strictly for e-commerce. We have plug-ins for all popular online store platforms, so integration is safe and swift.

MAIN FEATURES

PRODUCT NOTIFICATIONS
That allow you to communicate with the client in real-time and displaying content based on what the user is doing at the moment in our store, what products they browse.
Do you want to finally reach customers who ignore newsletters? Are you tired of AdBlock and spam filters? We know how to solve this! Learn more about push notifications, that enable you to reach up to 76% of the users visiting your online store. Make your customers receive personalized messages tailored to their needs, and thereby increase the Open Rate by 50%, and increase the Click Through Rate as much as two-fold.
Your customers can receive push notifications without sharing their email address. The notifications will be displayed for the customers on the mobile device and on the PC, even if the browser is closed. Notifications inform customers about the availability of products, objects abandoned in a shopping cart or about special offers.

DYNAMIC NEWSLETTER
Where you can fully personalize your offers to your customers by displaying their bestsellers or recently viewed products by the customer.

AFTER SALE
A personalized message sent after the purchase by the visitor.
Cross-Selling involves the sale of complementary products to the purchased product, where the customer decides what complementary products the system will send after purchasing or seeing the product data.

RECOVER ABANDONED CARTS
By sending visitors to your online store about non-purchased products, often offering discounts or informing you about the latest items to encourage you to finish your shopping.

EXIT POPUPS
That encourage you to leave an e-mail address appear when the customer leaves the "working screen" as if they want to close the store page. This is only part of the available functionality of the system.

WISHLIST NOTIFICATIONS
These days, a great majority of Internet users checks reviews of individual shops before buying from them. Internet users compare different offers to find the most attractive ones. Getting a customer to visit our website is not enough to convince them to conclude a transaction. We need to look after our customers at all stages of the purchase process, also after the sale. This article will tell you what a wishlist is and what role it plays in the sale process.
If a product is not available in your store at a given time, the customer can sign up to a waiting list by clicking on one button. When the product appears in your store, we will inform the customer that the product is available.

TRANSACTIONAL ECOMMERCE EMAILS
Effectiveness hundreds of times higher than newsletter? Welcome to the world of the big data
This article shows what can be achieved by using a marketing automation system. React to customers’ behaviors in real time – such as viewed products or abandoned carts – and engage your clients. The tools available to marketers are becoming more sophisticated. As a result, the customers are more satisfied, because instead of unsolicited mass e-mail, they receive messages that they may relate to and which are of interest to them. But in order to be able to customize your marketing message, you should use strategies based on customer knowledge. Therefore, you need a system to collect data about the store users, to respond to their actions in real time and, finally, to automate marketing communication. A system such as edrone.

PRODUCT RECOMMENDATIONS
Marketing Netflix would not be ashamed of! Learn what the phrase segment of one means and how you can use that knowledge in order to assist communication with your customers. Send newsletters precisely customized to their needs. Personalized recommendations are based on customer behavior. Eg., if you viewed product X, you will receive a recommendation to purchase products that other users most frequently viewed or bought along with product X. The recommendation is based on viewed, added to the cart or purchased products.