What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Wednesday, April 2, 2014
Simtek“I would like to commend all their staff for their…”
I would like to commend all their staff for their performance. Everyone I have dealt with has been outstanding! I wrote this to their consumer relations. I find them V good, v helpful. I am pretty up on servers and tech, but they do notice the small things as well as the big which can make a huge difference. 10/10 from me. I have had some truly Awful hosts that cost much more! I will give you some back history, I develop games and military simulations. About 4 years ago I got pretty ill age 43 [non smoker/vegetarian etc] and had major heart problems together with other issues. I had a company at the time employing over 25 people working, as techs, designers, programmers, artists etc. I lost all of this and am now on a disability pension. Recently I decided to get back into business as I loved and still do designing games. This was about 3 months ago, its taken that long for my health to improve enough for me to even consider getting back into things! Over the last 20 years designing games, I have had many hosts [as you can imagine!] Many for years and others who were so awful, it was a couple of months. I had a terrible time with the US hosting company I was with before you. They had not the slightest conception of customer service. It took them 14 days instead of the 1 - 2 days to build the server and then more time as they messed the IP numbers up. CPanel techs found the issue in the end. In the 17+ years I have been using hosting companies, you are without doubt one of the best I have come across! Every time I had a problem, no matter big or small, tech, billing or just general, your staff have been amazing, always friendly, helpful polite and very easy to deal with. I love that they also [unlike the US hosts I have been with] have a sense of humour! I would like to commend, Ross [sales] Amber and Victoria [migration] Sheridan, Brad, Fred, Reeve, Alexander, Dan, Diana, and anyone I have forgotten to mention. All staff have been knowledgeable, helpful, friendly and unfailingly polite! They do credit to your company and if this is how you deal with matters and customers you have won a client for a LONG time! I have rarely found such helpful, service and techs who know their job! A BIG thanks to everyone I have dealt with! You have exceedd all expectations and should be proud of how your company deals with its clients! WELL DONE TO EVERYONE and thank you for restoring my faith in people and companies who care about their clients. If I was rich I would buy you ALL a Drink! So have a great day and thanks from a very satisfied customer! Kindest Regards & Thanks - Shaun Wallace Former VP at Matrix Games Inc Former CEO of Simtek Ltd Designer and Producer of over 20+ games titles!
★★★★★
Tuesday, April 1, 2014
Folddesigns.com“eUKHost are the best provider of web hosting in the…”
eUKHost are the best provider of web hosting in the UK by far. I have used a fair share of hosting companies in the UK and none compare to eUKHost. 1) for reliability and 2) for support. They have 24/7 live chat which is really great. Its so easy to get problems fixed with them. Although they don't have to, they try very hard to fix any issues I've had before with 3rd party software, script, wordpress etc. Their ticketing system is great as well. For migrations or more complex issues, you simply raise a ticket with them and within a couple of hours the issue is sorted. I use pingdom to record any downtime on my server and its basically non-existent - My average uptime for the whole year is 99.98% and they guarantee 99.95% so they are exceeded the promise for my VPS. Never go with a provider that offers unlimited disk space, there are so many restrictions to the service that you get because they oversell like made. Overall if you have a UK website, it most be hosted with eUKHost
★★★★★
Monday, March 17, 2014
“I had an issue with a wordpress site and spent…”
I had an issue with a wordpress site and spent ages with Vincent P. He never gave in and eventually found the problem. I can honestly say EUKHOST are without doubt the best company you will ever find when it comes to support. Instant chat live, and these guys just go beyond the call of duty. Well done Eukhost and especially Vincent P!!
★★★★★
Monday, March 3, 2014
Repairglaze“Just a quick note to say how brilliant, professional and…”
Just a quick note to say how brilliant, professional and well treated I was by Stephen in support. Keep up the good work.
★★★★★
Friday, February 21, 2014
XS-PRO limited“Excellent service on Chat and all support issues. We have…”
Excellent service on Chat and all support issues. We have many services with GoDaddy and eUKhost. Both great companies. If I have to recommend one for reseller and dedicated server hosting along with other advance server solutions, then it will have to be eUKhost. I have requested support and changes too many times 24/7 and there is a always someone at the other end to help. Great service. Thanks.
★★★★★
Friday, February 14, 2014
WEBSUNAMI“I have been a happy euk customer for over 6…”
I have been a happy euk customer for over 6 years now. I have number of VPS and Reseller accounts. First of all, you don't really need support that much as their system, servers, network is pretty well. But If you do need help with anything, support is just a click away via online chat. While all these guys and girls and very good. There is one which I have to mention; GARETH. This guy is the best expert on windows. Every time I need something or we are stuck with the usual PCI issues, it takes 2-3 min for him to do what is required and solve the issue. I can not thank enough to Gareth and the rest of the support team. Keep it up guys. eUK Rocks!!!!
★★★★★
Monday, February 3, 2014
We Brand Websites“I am very happy with EUKHOST, they have an excellent…”
I am very happy with EUKHOST, they have an excellent Linux dedicated support, specially Sheridan and Michael, they fixed all the issues I have with my websites. They are very professional and I will offer them 5 stars! Thank you guys!
★★★★★
Monday, January 27, 2014
We Brand Websites“I will offer 5 starts to Diego from EUKHOST who…”
I will offer 5 starts to Diego from EUKHOST who offered me an excellent support for all my projects! Very kind and very professional! Thank you Diego, Thank you EUKHOST!
★★★★★
Monday, December 16, 2013
Webdesign and Web Development Freelancer“Great service for the last 6-7 years! I currently have…”
Great service for the last 6-7 years! I currently have 2 dedicated servers with them, couple of reseller accounts and previously started with just a shared hosting package. Live chat is instant and very very good. Used many other providers and for the UK they standout above all of the ones I have used and dealt with. One thing worth noting is that some people seem to not understand that website issues are NOT just caused by the hosting provider and it is the clients responsibility to resolve website side problems. Overall they have been more than helpful. Only two slip-ups in the past 6-7 years, and nothing major. Even getting a couple of free x-mas gifts from them this year! :). If you have a UK based website and looking for quick support (for hosting NOT your website problems - which are not theirs to solve even though they still do help as much as they can - and domains), need affordable dedicated or shared hosting services I recommend them. There are many hosting companies I do not recommend, which also rip you off. eUKhost have been nothing but a great hosting provider for me for years. What is miss-leading (and also annoys me) is people who do not know about hosting or web design leaving bad reviews based on a hosting company not just providing hosting but not doing website design development and optimizations for them as well! Hosting companies provide hosting ONLY, they are not your web developer and web designer. Hacked website? Chances are YOU did not secure your website and/or CMS correctly.
★★★★★
Thursday, November 21, 2013
CityView Media“After trying several hosting providers I came across eUKhost and…”
After trying several hosting providers I came across eUKhost and have never looked back. Great pricing is backed up with great service. I have a managed server solution and the technical help has been brilliant. Very quick to get questions answered and the support staff are well trained. Highly recommended.