What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Monday, September 23, 2019
“RalfS was my support guy tonight, I had some email…”
RalfS was my support guy tonight, I had some email issues on a client site, top guy, persistent and helpful, can't fault him. Thank you so much, really appreciate it.
★★★★★
Monday, September 2, 2019
“The service went way beyond what was required and I…”
The service went way beyond what was required and I cannot thank Albie S enough for the help. I wish customer service around the rest of the web was as fantastic as it is here.
★★★★★
Monday, August 26, 2019
★★★★★
Monday, August 26, 2019
“Samuel S. is a Very good agent and helpful. He's…”
Samuel S. is a Very good agent and helpful. He's has assisted me very fast.
★★★★★
Tuesday, August 6, 2019
“I have used EUKHOST for over a year now and…”
I have used EUKHOST for over a year now and their support team is amazing, Samuel S assist me with a high load on the server and a cpanel error today, he know exactly what he was doing and got the matter solved within minutes. 10 stars for hims
★★★★★
Sunday, August 4, 2019
“Ricky Scot from the billing department is an absolute gem.…”
Ricky Scot from the billing department is an absolute gem. So so helpful. Truly a delight to deal with.
★★★★★
Wednesday, July 31, 2019
“Stanley B was amazing with, provided me a brilliant customer…”
Stanley B was amazing with, provided me a brilliant customer service and helped me out by solving all my issues in a very professional way. Quality customer service!
★★★★★
Tuesday, July 30, 2019
“Ricky Scott, you are a STAR! Thank you for your…”
Ricky Scott, you are a STAR! Thank you for your proactive help. Kind regards Elly
★★★★★
Friday, July 12, 2019
“Top service and support from EUKHost as always, at all…”
Top service and support from EUKHost as always, at all sorts of hours... Thank you to Albie S for his ongoing support and help in setting up a new VPS account and advice.
★★★★★
Monday, July 8, 2019
“Fantastic support with SSH commands from Calvin. Spot on to…”
Fantastic support with SSH commands from Calvin. Spot on to understand the problem and solving it swiftly. Thanks very much.
