What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Monday, April 8, 2019
“Good support service from Ricky - kept me informed through…”
Good support service from Ricky - kept me informed through chat even though the issue moved to a ticket.
★★★★★
Monday, April 1, 2019
“Big Shout out to Stenly B who figured out error…”
Big Shout out to Stenly B who figured out error on our server to PHP FPM. This was nice professional work that is much appreciated. I've been using the services of EUK Host now for over 9 years and all staff in all departments are very highly skilled and thorough in there field. If you are looking for managed server services then please do give them a try as you will have peace of mind and will be 100% satisfied and will never need to search again as this is the leader company in UK
★★★★★
Monday, April 1, 2019
“Best Hosting service provider and very good support.”
Best Hosting service provider and very good support.
★★★★★
Thursday, March 28, 2019
“Big thanks to William C, took the time to look…”
Big thanks to William C, took the time to look at an issue and sorted it. Very rare with your company....your company could learn a thing or two from this man!
★★★★★
Thursday, March 21, 2019
“Excellent customer service from Albie S. Very helpful when explaining…”
Excellent customer service from Albie S. Very helpful when explaining the upgrade options and process.
★★★★★
Thursday, March 21, 2019
“Albie. S was wonderful very helpful and very informative -…”
Albie. S was wonderful very helpful and very informative - highly recommend speaking to the sales team for any concerns prior to purchasing
★★★★★
Wednesday, March 13, 2019
“I am a customer of Eukhost for 7 years and…”
I am a customer of Eukhost for 7 years and got always perfect technical support from them. Lastly Albie S. was very helpful and fast in fulfilling our requests. Many thanks for their excellent support.
★★★★★
Thursday, March 7, 2019
“Amazing company, outstanding support and a special thanks to Albie…”
Amazing company, outstanding support and a special thanks to Albie S for the great customer service. :)
★★★★★
Thursday, March 7, 2019
“Superb hosting and provider, no worries with them at all,…”
Superb hosting and provider, no worries with them at all, they have dealt with everything I have asked them over the years. Just recently upgraded and spoke to Albie who was fantastic, perfect support and sales. 10 out of 10 recommended
★★★★★
Friday, March 1, 2019
“Spoke to Paxton Morgan who quickly reviewed my query and…”
Spoke to Paxton Morgan who quickly reviewed my query and answered swiftly and with the right answers. Very happy with the professionalism and speed at which my query was resolved.
