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What is Falcoda Internet?
Falcoda Internet was launched in 2006 as part of our group rebranding which had been in the industry since 1999. As a leading web hosting provider, we are passionate about providing our customers with all the technology and tools to help with them stay ahead of the competiton. We specialise in providing affordable, fast and reliable web hosting, massive storage space with large monthly bandwidth allowance, feature packed control panels. Our UK Customer Support is here to help you when you need it most! Falcoda Internet has the solution to help you get your business or personal website online, making the process a quick, easy and successful experience!
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Falcoda Internet Reviews (278)
- ★★★★★237
- ★★★★★28
- ★★★★★3
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
Falcoda Internet shows a stark divide: most users praise responsive support and reliable hosting, but a vocal group says the company has become completely unresponsive. The positive reviews—roughly 38 of the 50—consistently highlight fast, helpful support via chat and email, competitive pricing, and strong uptime. Users often compare Falcoda favorably to larger competitors like GoDaddy and Hostgator, and many have stayed loyal for years or built multiple sites on the platform.
However, the negative reviews—8 one-star ratings clustered around May 2024 and recent months—paint a picture of complete service collapse. These users report that phone lines go unanswered, emails and support tickets are ignored for weeks or months, and domain renewals fail without acknowledgment. Several mention the company was once reliable but has recently "done a runner." One customer's websites remained down for months; another lost access after a power outage and received no response. A few reviewers reference a specific person, Robert Richardson, suggesting the company's decline may coincide with a staffing change.
The timing and consistency of recent one-star reviews suggests a genuine operational crisis rather than isolated complaints, while the bulk of positive feedback comes from longer-standing or more recent customers before the apparent breakdown. Due diligence needed: current service status is unclear.
★★★★★
Tuesday, August 28, 2012
“I'm+glad+I+made+the+choice+to+move+my+website+to+Falcoda+Internet,+I+just+wish+I+had+found+them+earlier!+Their+customer+service+is+unbeatable+and+so+far+I+haven't+had+any+problems+with+my+website+so+full+marks+all+round!”
I'm+glad+I+made+the+choice+to+move+my+website+to+Falcoda+Internet,+I+just+wish+I+had+found+them+earlier!+Their+customer+service+is+unbeatable+and+so+far+I+haven't+had+any+problems+with+my+website+so+full+marks+all+round!
★★★★★
Thursday, August 16, 2012
William Chanter Designs“This is truly is a great service, they provide outstanding…”
This is truly is a great service, they provide outstanding custom service, for example "I email them at 7pm on Sunday night and them within 1 hour I have a helpful response. It was easy to put on-line and the FTP sever works really well. Value for money is outstanding, better than anything else, the product quality is perfect, simple and easy to use. So overall I am very Satisfied. WELL DONE FALCODA INTERNET!!!
★★★★★
Tuesday, August 14, 2012
“Impressed+so+far!+I+had+been+looking+for+a+UK+Hosting+company+and+came+across+Falcoda+Internet.+Very+good+prices+and+so+far+very+reliable+servers,+their+support+team+has+been+very+helpful+in+helping+transfer+my+website.++”
Impressed+so+far!+I+had+been+looking+for+a+UK+Hosting+company+and+came+across+Falcoda+Internet.+Very+good+prices+and+so+far+very+reliable+servers,+their+support+team+has+been+very+helpful+in+helping+transfer+my+website.++
★★★★★
Monday, August 13, 2012
“I've+just+begun+using+Falcoda+Internet+and+I+must+say+I'm+not+very+impressed+with+the+level+and+quality+of+service+I+have+so+far+been+given.+I+am+unable+to+log+into+my+webmail+or+even+delete+mailboxes+after+creating+them+and+even+after+contacting+customer+support+(who+have+said+the+issue+is+solved,)+I+am+receiving+the+same+problem.+This+only+stands+to+show+they're+unaware+of+what+is+causing+the+problem+or+that+they+misinterpreted++what+it+was+I+said.+Now+it+is+the+weekend+and+as+such+I+can't+expect+any+kind+of+service+until+Monday.+I+plan+on+asking+for+my+money+back+on+their+30+day+trial+period.”
I've+just+begun+using+Falcoda+Internet+and+I+must+say+I'm+not+very+impressed+with+the+level+and+quality+of+service+I+have+so+far+been+given.+I+am+unable+to+log+into+my+webmail+or+even+delete+mailboxes+after+creating+them+and+even+after+contacting+customer+support+(who+have+said+the+issue+is+solved,)+I+am+receiving+the+same+problem.+This+only+stands+to+show+they're+unaware+of+what+is+causing+the+problem+or+that+they+misinterpreted++what+it+was+I+said.+Now+it+is+the+weekend+and+as+such+I+can't+expect+any+kind+of+service+until+Monday.+I+plan+on+asking+for+my+money+back+on+their+30+day+trial+period.
★★★★★
Thursday, August 9, 2012
“Since+joining+Falcoda+Internet+they+have+consistently+provided+a+great+service+in+terms+of+support+and+reliable+hosting,+one+company+I+am+very+happy+to+recommend!”
Since+joining+Falcoda+Internet+they+have+consistently+provided+a+great+service+in+terms+of+support+and+reliable+hosting,+one+company+I+am+very+happy+to+recommend!
★★★★★
Monday, August 6, 2012
Osiris+Web“I+transferred+over+to+Falcoda+Internet+and+have+been+amazed+at+the+quality+of+service+provided.+Their+customer+service+is+second-to-none,+much+better+than+my+previous+host.+I+have+since+convinced+clients+to+transfer+their+sites+to+Falcoda+Internet+and+they+are+amazed+at+the+quality+of+service,+especially+for+the+package+prices!+I+highly+recommend+Falcoda!”
I+transferred+over+to+Falcoda+Internet+and+have+been+amazed+at+the+quality+of+service+provided.+Their+customer+service+is+second-to-none,+much+better+than+my+previous+host.+I+have+since+convinced+clients+to+transfer+their+sites+to+Falcoda+Internet+and+they+are+amazed+at+the+quality+of+service,+especially+for+the+package+prices!+I+highly+recommend+Falcoda!
★★★★★
Friday, August 3, 2012
“Very+impressive+so+far!+First+class+support+and+fast+servers+but+most+importantly+for+me,+unlike+the+big+players,+I+can+actually+speak+to+a+member+of+staff+with+Falcoda+Internet.+A+big+thanks+to+Dave+who+was+very+helpful.”
Very+impressive+so+far!+First+class+support+and+fast+servers+but+most+importantly+for+me,+unlike+the+big+players,+I+can+actually+speak+to+a+member+of+staff+with+Falcoda+Internet.+A+big+thanks+to+Dave+who+was+very+helpful.
★★★★★
Tuesday, July 31, 2012
“I+switched+to+Falcoda+Internet+a+few+months+ago+as+I+was+looking+for+a+better+deal+and+Falcoda+Internet+seemed+to+be+offering+the+best+deals+in+the+UK+and+I+haven't+been+let+down.+I+have+always+been+very+satisfied+with+their+service+as+it+offers+great+value+for+money+and+it+is+very+reliable.+Falcoda+Internet's+support+has+always+provided+a+fast+and+friendly+service+even+when+I'm+sure+I+am+asking+silly+questions.”
I+switched+to+Falcoda+Internet+a+few+months+ago+as+I+was+looking+for+a+better+deal+and+Falcoda+Internet+seemed+to+be+offering+the+best+deals+in+the+UK+and+I+haven't+been+let+down.+I+have+always+been+very+satisfied+with+their+service+as+it+offers+great+value+for+money+and+it+is+very+reliable.+Falcoda+Internet's+support+has+always+provided+a+fast+and+friendly+service+even+when+I'm+sure+I+am+asking+silly+questions.
★★★★★
Thursday, July 26, 2012
techsponge.co.uk“I+don't+usually+write+reviews+online+but+praise+is+due+for+Falcoda+Internet+and+their+extremely+friendly+customer+service.+I,+like+any+web+developer,+have+been+faced+with+issues+with+my+website+and+unlike+other+web+hosts,+Falcoda+are+always+there+via+Live+Chat,+ready+to+willingly+assist+you+with+any+errors+that+you+may+have.+They+emailed+me+back+in+a+matter+of+minutes+with+a+fix+for+my+website,+after+working+diligently+and+making+every+effort+to+satisfy+their+customers.+The+prices+are+great+and+do+not+compromise+on+customer+service.+Great+job,+guys!+:-)”
I+don't+usually+write+reviews+online+but+praise+is+due+for+Falcoda+Internet+and+their+extremely+friendly+customer+service.+I,+like+any+web+developer,+have+been+faced+with+issues+with+my+website+and+unlike+other+web+hosts,+Falcoda+are+always+there+via+Live+Chat,+ready+to+willingly+assist+you+with+any+errors+that+you+may+have.+They+emailed+me+back+in+a+matter+of+minutes+with+a+fix+for+my+website,+after+working+diligently+and+making+every+effort+to+satisfy+their+customers.+The+prices+are+great+and+do+not+compromise+on+customer+service.+Great+job,+guys!+:-)
★★★★★
Monday, July 23, 2012
“I+don't+usually+write+reviews+online+but+praise+is+due+for+Falcoda+Internet+and+their+extremely+friendly+customer+service.+I,+like+any+web+developer,+have+been+faced+with+issues+with+my+website+and+unlike+other+web+hosts,+Falcoda+are+always+there+via+Live+Chat,+ready+to+willingly+assist+you+with+any+errors+that+you+may+have.+They+emailed+me+back+in+a+matter+of+minutes+with+a+fix+for+my+website,+after+working+diligently+and+making+every+effort+to+satisfy+their+customers.+The+prices+are+great+and+do+not+compromise+on+customer+service.+Great+job,+guys!+:-)”
I+don't+usually+write+reviews+online+but+praise+is+due+for+Falcoda+Internet+and+their+extremely+friendly+customer+service.+I,+like+any+web+developer,+have+been+faced+with+issues+with+my+website+and+unlike+other+web+hosts,+Falcoda+are+always+there+via+Live+Chat,+ready+to+willingly+assist+you+with+any+errors+that+you+may+have.+They+emailed+me+back+in+a+matter+of+minutes+with+a+fix+for+my+website,+after+working+diligently+and+making+every+effort+to+satisfy+their+customers.+The+prices+are+great+and+do+not+compromise+on+customer+service.+Great+job,+guys!+:-)