FreshSites
★★★★★ 4.9 · 99 Reviews
What is FreshSites?
FreshSites are a forward thinking company who focus on Customer Support. We want to create a strong, genuine connection with our customers to make sure they feel supported and comfortable with us. Initially founded in 2012, FreshSites have gone from strength to strength becoming one of the fastest, most supported host in the UK. FreshSites now hosts over 4,500+ Websites.
Alternatives to FreshSites
Web Hosting UKSpotlightFounded in 2001, Webhosting UK has grown to become one of the largest web hosting providers in the UK, serving over 35,000… Learn more about Web Hosting UK.
WebHost.ukSpotlightWebhostUK.Co.UK is one of the Best UK Web hosting Company specialized in offering Cloud Wordpress Hosting, Joomla Hosting… Learn more about WebHost.uk.
Falcoda InternetFalcoda Internet was launched in 2006 as part of our group rebranding which had been in the industry since 1999. As a leading… Learn more about Falcoda Internet.
Website Hosts UKWebsite Hosts UK (https://websitehosts.uk/) providing a range of different Web Hosting solutions to get you online, we also have… Learn more about Website Hosts UK.
Truehost CloudCloud Servers, Cloud Storage, Cloud Security Global cloud services provider, build and scale your project with Truehost Cloud… Learn more about Truehost Cloud.
Valcato InternetWhether you're running a small business, setting up a blog or selling products online, you want to spend more time focussing on… Learn more about Valcato Internet.
RSHostingRShosting was established in the year 2003, with a primary intention of offering exceptionally high quality, managed web hosting… Learn more about RSHosting.
ClickHOSTYour site deserves great Linux hosting even if you can’t afford to spend a lot on it. We focus on quality over flash to give you… Learn more about ClickHOST.
DynamicHosting.caDynamic Hosting has been in the web hosting business since 1999 and has long been recognized as one of the top Canadian web… Learn more about DynamicHosting.ca.
Simplenet HostingSimplenet: Premium WordPress Hosting in Romania Simplenet is a leading Romanian company that specialises exclusively in… Learn more about Simplenet Hosting.
FreshSites Reviews (99)
- ★★★★★93
- ★★★★★3
- ★★★★★1
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
FreshSites is overwhelmingly praised for responsive support and fast performance, though a small number of recent reviews describe communication breakdowns and unresolved issues.
The vast majority of users—46 out of 50 reviews—report excellent experiences. Customers consistently highlight prompt, knowledgeable support that responds quickly to tickets and calls, often going beyond standard assistance. Site speed improvements after migration are a frequent theme, with many switching from larger competitors like GoDaddy and 123-reg and seeing measurable gains. Setup and domain transfers are described as seamless, and pricing is noted as competitive. Users value the personal, non-patronising tone of the team and appreciate that support is available across multiple channels. Repeat customers and those managing multiple sites express strong loyalty.
However, three recent reviews (46, 50, and to a lesser degree 13) paint a contrasting picture: unresponsive email support, unanswered phones, missing responses to sales inquiries, and email functionality problems. These appear to be recent (January 2015 and later), suggesting possible operational strain. One reviewer (Review 13) noted good initial sales responsiveness but later received no reply to support requests.
For prospective customers, the track record is strongly positive, but the handful of recent negative reviews—particularly those describing complete communication failure—warrant caution or follow-up before committing.
★★★★★
Monday, October 14, 2013
Woodseats Baptist Church“We've been with Fresh Sites for 6 months and recently…”
We've been with Fresh Sites for 6 months and recently increased our server capacity. Their hosting is reliable and their customer response is amazing. Happy to recommend.
★★★★★
Monday, October 14, 2013
Evayda“Great customer service and their prices are fantastic. I've noticed…”
Great customer service and their prices are fantastic. I've noticed that freshSites hosting has a much quicker loading time then many other hosts I have used in the past and their WordPress set up is a breeze! I would highly recommend them.
★★★★★
Monday, October 14, 2013
Lamb and Fox“I highly recommend FreshSites. They have hosted my site for…”
I highly recommend FreshSites. They have hosted my site for over a year now and I have nothing but praise for them. I am a complete idiot when it comes to computer technical stuff but whenever I've had a problem they are there solving and holding my hand!
★★★★★
Monday, October 14, 2013
Caronbent.com“I was previously with a US host for Wordpress with…”
I was previously with a US host for Wordpress with very poor customer service. Freshsites is a breath of fresh air- customer service friendly, helpful and prompt! Brilliant!
★★★★★
Monday, October 14, 2013
“Absolutely perfect for what I needed, extremely fast and easy…”
Absolutely perfect for what I needed, extremely fast and easy to set up.
★★★★★
Monday, October 14, 2013
Moving Stitches“I changed over my hosting to FreshSites due to been…”
I changed over my hosting to FreshSites due to been totally fed up with my previous webmaster who was either unwilling or unable to carry out any request I made, telling me it could not be done. I discovered Neil, FreshSites. He has made all the changes to my site my previous webmaster said could not be done. I am very pleased with the service I receive, and Neil is always at the end of the telephone to help. Thankyou Fresh Sites, glad I found you and will recommend you to anyone who needs an efficient webmaster.
★★★★★
Monday, October 14, 2013
“For me with my one single site I have found…”
For me with my one single site I have found FreshSites to be excellent. Perhaps not the cheapest - but certainly a strong recommend from my experience with them.
★★★★★
Monday, October 14, 2013
The Flying Monk“I was recommended to use FreshSites when looking for somewhere…”
I was recommended to use FreshSites when looking for somewhere to host a Wordpress based blog. More than happy to recommend them. Excellent value for money and superb customer support. Whenever I've needed help with anything, they've dealt with any questions quickly and efficiently. As a result, I subsequently moved another of my sites across to FreshSites precisely for that very reason. I'm now paying less than before and getting more for my money. Result!
★★★★★
Monday, February 18, 2013
Back 2 Sport Sports Therapy“I'm new to creating and setting up a website and…”
I'm new to creating and setting up a website and wasn't really sure what I was doing but FreshSites have been really helpful. Their customer service is very helpful and incredibly quick to respond and the price seemed to be one of the cheapest around, added bonus!