We wanted to launch a website that can be accessed quickly, is user-friendly, and is secure for online transactions. First, they shared the wireframe with full navigation and explained it over skype. In the next step, they designed all the website pages, uploaded the product images, added content, and developed the complete website.
After every milestone, they shared the progress with me for my review. In the initial meeting, they specified a timeline, and it was followed throughout the project. For communication, we used Slack, Skype, and sometimes, Webex too.
We have already spent time with them in our previous project. This time we didn't interfere much with their work. We just checked the reports after every milestone, and the major part that involved us was deciding the mockups and design. Rest we didn't bother them much. We knew they would achieve everything that they had promised us.