Guestware

Guestware CRM Software is the revolutionary hotel Guest Experience Management system that enables hoteliers to efficiently orchestrate guest experiences in a single application. We call this Welcome Intelligence service. The Welcome Intelligence advantage allows for better guest engagement by anticipating guest needs and guaranteeing prompt service, and provides the tools to maintain a high quality facility. The result: you have the information it takes to be in tune with your guests’ every need. That means happier guests. Behind the scenes, the Welcome Intelligence service delivers actionable information to the right people by complementing and enhancing existing property management systems, hotel operations, and marketing to help hospitality companies share information and realize departmental collaboration—all with the goal of improving the overall hotel guest experience.