What is Halo Service Desk?
Halo Service Desk is a single, all-inclusive service desk solution. It won't just standardise your processes, it will also deliver valuable analytics, so you can match your service delivery to the true needs of your business, present and future.
Founded in 1994, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best in service to customers and employees alike, consistently and repeatedly.
Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly. Standardise your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited IT service desk solution. Features include: incident, problem and change management, asset management, service catalogue, telephony integration, dashboard reporting and self-service portal.
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