Have it Back was founded in 2015 and has since become the leading Lost & Found solution for both private searchers and in various industries (aviation, public transport, hospitality, etc.). As the biggest online Lost and Found platform worldwide, it is our purpose to make the process easier, faster and better for everyone involved.
The software and app solutions for organizations drastically improves your management of Lost and Found. Our cloud based solutions are linked to the over 7 million entries of the B2C database, pushing forward our holistic network and bottle-necking inquiries from customers, saving the companies up to 90 % time and costs while simultaneously increasing customer service – especially since the introduction of our unique chatbot and image recognition system!
The integrated Handling Gateway module effectively outsources the Lost & Found process from the company to Have it Back (owner authentication, logistics & payments for delivery, trustee service, etc). Besides the uniqueness of the service, the Freemium Package makes it very simple to immediately set up an account and be part of the Have it Back network. Other comparable services demand a monthly fee even from small companies for less benefit.
We believe that we can best help you by listening to your specific needs and executing them while providing you with the best practices we’ve acquired serving industry leaders around the world. That is why we are not only the largest online Lost and Found platform, we are also innovation leaders making sure modern technology is utilized for our customers.
Image Recognition
Automatic Matching
Category Management
Historical Reporting
Self Service Portal
Shipping Management
Unclaimed Items Management
Inventory Management
Document Management
User Management
Have it Back offers a Freemium Package for smaller venues and those that want to test our solution. It enables you to manage up to 1,500 lost and found items with all basic software functions in place (Smart Matching, return shipment, …). An upgrade to the powerful Enterprise Version is possible at any time.
Have it Back’s solutions are helping organizations run the best possible Lost and Found internationally. Countries include, but are not limited to the United States, New Zealand, Canada, Germany, Great Britain and many parts of the European Union. We aid organizations around the world indiscriminately.
Have it Back also runs the largest Lost and Found repository worldwide and the only meta-search engine of its kind. Over 7 million entries from over 190 countries are accumulated on haveitback.com and make offer the easiest way for individual searchers to find their lost belongings.
Have it Back’s founding team has worked together for over 10 years and encompasses all aspects of running a successful enterprise: Experienced CEO, Data Analysis and Infrastructure Expertise, Customer Service Professional, Marketing, and more. Due to these complementing backgrounds, the team has since grown with emphasis of caring about the entire customer journey, from usability to support. Every team member speaks English and an additional language because communication is key to satisfactory processes. Our channels are tailored to the specific customer needs and we offer email, phone, chatbot, ticketing system, etc.
With over 7 million entries online, Have it Back runs the largest online Lost and Found repository worldwide. Every month over 150,000 new items find their way into our meta-system, the first one of its kind. Not only that, Have it Back is the first provider to offer specialized solutions for both private searchers and organizations, keeping the innovative edge in both.
Have it Back automates the Lost and Found process for organizations with many unique features such as a Smart Matching algorithm, return shipment, interconnection with meta-platform, payment, auctioning/charity, etc. We are also the first to introduce a customer service chatbot and image recognition technology that recognizes what item was found, its color, where (via GPS) and more – now all staff has to do to register a found item is take a picture!
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