Hootsuite Inc.

Serchen Index

89.08

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What is Hootsuite Inc.?

Hootsuite is a social media management platform that helps businesses of all sizes to manage their social media presence. The platform provides a range of tools and features to help users streamline their social media management, monitor social media activity, and track social media analytics.

Hootsuite's platform provides a range of social media management tools, including the ability to schedule and publish social media posts, manage multiple social media accounts from one dashboard, and collaborate with team members on social media activities. Users can also monitor and respond to social media activity in real-time, making it easy to engage with customers and followers.

Hootsuite's platform also provides a range of social media analytics tools, allowing users to track the performance of their social media posts and campaigns. The software provides detailed reports on metrics such as engagement, reach, and click-through rates, making it easy for users to analyze their social media activity and identify areas for improvement.

The platform supports a range of social media channels, including Facebook, Twitter, Instagram, LinkedIn, and YouTube. Hootsuite also offers a range of integrations with other tools and services, such as Google Analytics, Salesforce, and Microsoft Dynamics, making it easy for users to streamline their workflows and automate their social media activities.

Hootsuite is known for its user-friendly interface and customer service, which has helped it gain a strong reputation in the social media management market. The company has received numerous awards and accolades, including recognition as a Leader in the G2 Grid® for Social Media Management Software.

Overall, Hootsuite's software is designed to help businesses manage their social media presence more effectively, saving them time and resources while maximizing their social media impact. The platform's comprehensive social media management tools, analytics features, and integrations make it a popular choice for businesses of all sizes.

What is Hootsuite Inc.?

Hootsuite Inc. Product Details

Hootsuite's social media management platform provides a range of features and functionalities to help businesses manage their social media presence. The platform is designed to be user-friendly and provides a comprehensive suite of tools to help businesses streamline their social media activities.

One of the key features of Hootsuite's platform is its social media management tools. The software allows businesses to manage multiple social media accounts from one dashboard, making it easy to publish and schedule social media posts, monitor social media activity, and engage with customers and followers. The platform also includes tools for social media collaboration, making it easy for teams to work together on social media activities.

Hootsuite's platform also provides users with a range of social media analytics tools. The software provides detailed reports on metrics such as engagement, reach, and click-through rates, making it easy for businesses to analyze their social media activity and identify areas for improvement. The platform's analytics tools provide businesses with the insights they need to optimize their social media campaigns and improve their social media impact.

In addition to its social media management and analytics tools, Hootsuite's platform supports a range of social media channels, including Facebook, Twitter, Instagram, LinkedIn, and YouTube. The software also offers a range of integrations with other tools and services, such as Google Analytics, Salesforce, and Microsoft Dynamics, making it easy for businesses to streamline their workflows and automate their social media activities.

Hootsuite is known for its user-friendly interface and customer service, which has helped it gain a strong reputation in the social media management market. The company's platform is designed to help businesses manage their social media presence more effectively, saving them time and resources while maximizing their social media impact.

Hootsuite Inc. Support & Customer Service

Hootsuite offers a range of support and customer service options to help businesses make the most of their social media management software. The company provides phone and email support, as well as a comprehensive knowledge base and a range of training resources.

Hootsuite's phone support is available during regular business hours and provides users with the ability to speak with a live representative for immediate assistance. The company's email support team is available 24/7, and users can expect a response within a few hours.

Hootsuite's knowledge base is a rich repository of information that includes detailed guides, tutorials, and FAQs. The knowledge base covers a variety of topics, such as social media management, analytics, and integrations, making it a valuable resource for users.

In addition to its knowledge base, Hootsuite offers a range of training resources to help users get up to speed with the software quickly. The company offers both live and on-demand webinars, as well as a library of pre-recorded video tutorials.

Hootsuite is also known for its customer service, with a strong reputation for responsiveness and helpfulness. The company's support team is knowledgeable and friendly, with a focus on helping users find solutions to their social media-related issues.

Overall, Hootsuite's support and customer service options are designed to help businesses make the most of their social media management software and ensure a smooth and seamless experience. The company's focus on responsiveness, helpfulness, and expertise has helped it gain a strong reputation in the social media management market.

Hootsuite Inc. Pricing

Hootsuite offers a range of pricing plans to suit different business needs and budgets. The company's pricing is based on the number of social media accounts and users on the platform.

Hootsuite's pricing plans start with a Free plan that includes up to three social media profiles and basic scheduling features. The Free plan is ideal for small businesses or individuals who are just getting started with social media management.

The Professional plan is priced at $19 per month and includes up to 10 social media profiles, advanced scheduling features, and a range of social media analytics tools.

The Team plan is designed for larger teams and is priced at $99 per month. The Team plan includes up to 20 social media profiles, team collaboration features, and a range of advanced reporting and analytics features.

Finally, Hootsuite offers a Business plan for larger organizations with more complex needs. The Business plan provides customized pricing and features to meet the specific needs of each business.

Hootsuite also offers a range of add-ons that can be purchased for an additional fee. These add-ons include access to additional social media profiles, social media listening tools, and additional team member accounts.

Overall, Hootsuite's pricing plans are designed to provide businesses with an affordable and scalable social media management solution. The company's flexible pricing structure, range of plans, and add-ons make it easy for businesses to find a plan that meets their social media management needs and budget.

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Hootsuite Inc. Reviews

3.9

Great!

8 Reviews

Last reviewed on
14 February 2023

Monday, February 13, 2023

#107320

Wyatt Wright

In my experience, Hootsuite is a useful social media management tool with a variety of features. While the interface is generally user-friendly, the reporting options could be improved. Overall, recommended to those in need of a social media tool.

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Sunday, February 12, 2023

#107319

Harper Reed

Hootsuite is an excellent social media management tool that has helped me stay on top of my accounts. The interface is user-friendly and the scheduling features are particularly useful. Highly recommended to those in need of a comprehensive social media tool.

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Sunday, February 5, 2023

#107318

Oliver Bailey

In my experience, Hootsuite is a social media management tool with both pros and cons. On the positive side, the platform offers a wide range of features that have been helpful for managing multiple social media accounts. The ability to schedule posts in advance has been particularly useful, and the interface is generally easy to use. However, the reporting options are somewhat limited, and the platform can be overwhelming at first. While customer support has been responsive, I have found that some issues take longer to resolve than I would like. Overall, I would recommend Hootsuite to those in need of a social media management tool, but it may not be the best fit for everyone.

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Saturday, January 7, 2023

#107317

Blake Wilson

Hootsuite has been an incredibly useful tool for managing my social media accounts. The platform's wide range of features have helped me streamline my workflows and stay on top of my accounts. I particularly appreciate the ability to schedule posts in advance, and the integration with other tools has been a real time-saver. The interface is clean and easy to use, and the customer support has been responsive and helpful. Overall, Hootsuite is a great social media management tool that I would highly recommend.

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Wednesday, January 4, 2023

#107316

Avery Price

My experience with Hootsuite was underwhelming. While the platform offers social media management tools, the interface was not user-friendly and the features were limited. The reporting options were also subpar. I ultimately decided to switch to a different social media management tool that better met my needs.

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Wednesday, March 17, 2021

Verified Review

#86955

Océane Martineau from L'oreal (10,000+ Employees)

Hootsuite was a good solution some years ago for social media management but lately it became less and less competitive while the pricing kept increasing, I decided to switch to another software with more realistic value for money

Overall Rating

Ease of Use

Features

Value for Money

Customer Support

Likely to Recommend

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Friday, January 4, 2013

#4772

JANICE

I have been using HootSuite for about a year now and its true HootSuite let us get started with an easy-to-use setup. We were able to take advantage of more tools and social networks. It helped me keep track of all social media on one large site. Its just so user friendly. I recommend that everyone uses it.

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Tuesday, December 11, 2012

#4253

Community Manager from Entertainment & Travel Brand

HootSuite let us get started with an easy-to-use and simple setup for a couple of our team members. As we built out our social media strategy, we were able to take advantage of more tools and social networks being available. Most of our teams are now using the approvals, team management, publishing and scheduling tools effectively now. This really helps us get all of our social media managed as one larger effort.

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