What is Host Media?
Our expertise in hosting solutions dates back to 2002 but we actually launched Host Media in 2008. With our range of powerful server resources, we wanted to provide heavy media and application based hosting that will not fail under the stress that is created by media based websites and applications. We continue to use our rule on overselling. We do not do it and will sell what we have, so you know that when you order your hosting plan that the hosting space is dedicated to you, not anyone else. We pride ourselves on customer service and providing the best hosting solution possible. If you have any questions or would like to know more please contact a member of the team: sales@hostmedia.uk
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Host Media Reviews (143)
- ★★★★★130
- ★★★★★7
- ★★★★★3
- ★★★★★1
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Host Media receives overwhelmingly positive reviews, with 42 five-star ratings out of 50 and strong satisfaction across nearly all dimensions. Users consistently praise the company's responsive support, competitive pricing, and reliability. Many describe support staff as knowledgeable, patient, and willing to go beyond standard service—helping with migrations, downgrades, and technical troubleshooting even when customers caused the issues themselves. Long-standing customers (some for over a decade) repeatedly cite zero or minimal downtime and note the company's particular strength in specialised hosting like Cold Fusion.
The few criticisms are minor and scattered. Three reviewers gave 3–4 stars, citing occasional delays in payment processing and, in one case, inconsistent technical support quality where certain issues required repeated requests before resolution. Another reviewer noted that support sometimes prioritises closing tickets over solving underlying problems. One user mentioned a minor interface frustration with email login lockouts.
Overall, Host Media appeals to buyers seeking affordable, dependable hosting with hands-on customer service. The company works well for long-term customers and those needing niche solutions. The rare negative feedback suggests support consistency can vary, but it does not significantly detract from the strong reputation reflected in these reviews.
★★★★★
Saturday, August 6, 2022
“Your best quality is you are reliable. Keep it up.”
Your best quality is you are reliable. Keep it up.
★★★★★
Saturday, August 6, 2022
“Reliable, reasonable features, support is lacking. The support queue seems…”
Reliable, reasonable features, support is lacking. The support queue seems to be oriented to the goal of closing tickets rather than solving problems. As a result, the same issues tend to pop up over and over without any long-term solution.
★★★★★
Saturday, August 6, 2022
★★★★★
Saturday, August 6, 2022
★★★★★
Saturday, August 6, 2022
“Easy and reliable. I was looing for a good Cold…”
Easy and reliable. I was looing for a good Cold Fusion / Lucee hosting company for a hobby project. Host Media fit the bill. Very reasonable rates, quick setup and so far no problems at all. Remote connections for mysql and files work as they should on my Mac.
★★★★★
Saturday, August 6, 2022
“We have been using the service for over 2 years,…”
We have been using the service for over 2 years, they provide excellent service and superb customer service when needed.
★★★★★
Saturday, August 6, 2022
★★★★★
Saturday, August 6, 2022
“Usually superb performance. I did see a dip, which I…”
Usually superb performance. I did see a dip, which I initially assumed was indicative of overloaded servers, but HostMedia investigated very quickly and restored excellent performance. I’ve had other good support from HostMedia, helping to fix Wordpress glitches, too. I would recommend as an affordable but decent web host.
★★★★★
Thursday, July 21, 2022
“Query dealt with swiftly and excellent customer service.”
Query dealt with swiftly and excellent customer service.
★★★★★
Thursday, July 14, 2022
“Good value and service, have been with them for 10…”
Good value and service, have been with them for 10 years and have no plan to change. Keep it up!
