Hostaway

Hostaway Reviews

6 Reviews

Hostaway Reviews

5.0

Excellent!

6 Reviews

Last reviewed on
31 March 2021

What do you think?

Help other software buyers make informed decisions.

Wednesday, March 31, 2021

Pros: I have used another channels manager before and to compare to them this is the best! I don't have any problems with synchronisation, no overbooking, that makes my life much easier )) As well I save lot of time on messages. Because you can use automations in Hostaway. This software is easy to use, big advantage is app for your phone. And I would like to mention that this team is really working hard and they always improve this software, they listen you! You don't need 80 channels to sell your apartment. Hostaway has enough channels for max occupancy rate.
Cons: May be would be good to make an option to copy prices for another apartment (because I have 4 same apartment in the same building), so I don't need to spend my time to make prices for similar apartments.

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Wednesday, March 31, 2021

Great product, AMAZING support.
Hostaway's support throughout the onboarding process and the product and services they offer have been absolutely fantastic. At every point along the journey there are great support articles and a team and the platform itself is really simply to use.

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Wednesday, March 31, 2021

Overall: The software solves a lot of issues for me, but three core problems were solved because of Hostaway. 1) Channel distribution, 2) Automated guest communication, 3) Cleaning/task coordination.
Pros: Hostaway was able to distribute my listings across the main sales channels with ease. While it does have a lot of other features the primary reason for purchasing this software was for the ease of managing multiple units across multiple OTA's.
Cons: Like any other software, trying to learn how the platform works takes time, but overall it was super easy!

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Wednesday, March 31, 2021

Best PMS/Vacation Rental Management…
Best PMS/Vacation Rental Management product! Enables you to achieve goals that you didn't before imagine possible.

Thanks to Shabeeb and Paul for onboarding me.

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Wednesday, March 31, 2021

Exceptional Support - Software is still young but off to a great start

I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design. Lastly, their customer support is exceptional. They are obviously committed to working with the client and making sure their end users are happy.

Pros
I appreciate the simplicity and user-friendliness of Hostaway. The display is appealing to the eyes and the menus are intuitive.
Additionally, the customer support team accessibility is hugely beneficial. I can get quick answers to my questions - they are very responsive. The value of that is beyond measure for a property manager or someone who has a demanding schedule.

Cons
The software could offer more templates and automation as it relates to booking and task management. There are a number of processes that take place due to different scenarios as it relates to guests, their needs, and c

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Wednesday, March 31, 2021

Great product and better service

My overall experience has been great.

Pros
I truly think Hostaway is a great product for small property managers. I moved from another small property management system and was blown away by the software and customer service.

Cons
I believe Hostaway is working on a great number of new features and products.

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