What is Housecall Pro?
Housecall Pro is the most advanced field service management platform and CRM tool on the market. The app is offered at a competitive low cost and supports professionals with all aspects of their daily workflow, including: job scheduling and technician dispatch, CRM, invoicing and payment processing, customer email and postcard marketing, GPS tracking, advanced reporting/analytics, and much more. It also offers Yelp, Facebook, and website online booking capabilities, giving customers the ability to re-book their service professionals through an app at the push of a button. Housecall Pro is highly dynamic tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. One of the immediately distinguishable features of Housecall Pro is its amazingly user-friendly mobile app look and feel. The highly intuitive interface is designed to minimize the need for technical training, effectively letting the technology work for the service professional in the most effective way possible. Housecall Pro levels the playing field by arming small businesses with high-tech tools at a very competitive low cost to better compete in the marketplace. The platform is designed to save time, save money, and provide enhanced organization for service businesses. It also boasts a customer marketing tool that has strong potential to double the number of jobs for the service professional. The platform caters to almost every service based industry and is constantly being developed to better serve the service community through weekly feature updates. This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro is the best end-to-end solution for service businesses, hands down.
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Housecall Pro Reviews (44)
- ★★★★★41
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Housecall Pro is overwhelmingly well-regarded by its users. Out of 44 reviews, 41 are five-star and three are four-star, with no significant criticisms raised.
Users consistently praise the software for streamlining operations across scheduling, dispatching, invoicing, and customer communication. The mobile app receives particular recognition for its ease of use and real-time functionality in the field. Built-in features like automatic customer notifications via text and email, GPS tracking, time-clock functionality, and integrations with QuickBooks and payment processing are frequently mentioned as major time-savers. Many users note the transition from paper-based systems was smooth and the learning curve minimal.
What stands out most is the company's responsiveness to feedback. Multiple reviewers highlight how Housecall Pro actively implements feature requests and updates the product frequently based on customer input. Customer support is consistently described as fast and helpful, with direct messaging available within the software. Users across different industries—cleaning, HVAC, window washing, carpet cleaning, moving, and home services—report the software adapted well to their specific needs.
The only minor notes in three four-star reviews touch on the reports section needing refinement and some invoice customization preferences, but these do not materially detract from overall satisfaction. Users repeatedly say the software has become essential to running their businesses.
★★★★★
Thursday, January 7, 2016
“I have really enjoyed HouseCall Pro, and best thing is…”
I have really enjoyed HouseCall Pro, and best thing is they keep making it better. For the money spent, well worth it!
★★★★★
Thursday, January 7, 2016
“I use HouseCall Pro with my HVAC company. This tool…”
I use HouseCall Pro with my HVAC company. This tool is easy to use, and it keeps getting better! My customers love receiving text & email notifications when their tech is enroute. My Techs love how easy it is to clock in and out of jobs without extra communication.
★★★★★
Thursday, January 7, 2016
“We own BleuSky professional window cleaning and we have been…”
We own BleuSky professional window cleaning and we have been using House Call Pro since Sept 2015. The software/ app is user friendly. Although not designed for window cleaning the app is adaptable and the software designers have taken our feedback and implemented it quickly. Been very pleased!
★★★★★
Tuesday, December 22, 2015
“The team at HouseCall Pro are great to work with.…”
The team at HouseCall Pro are great to work with. They are continuously improving the features and quality of the product. They listen to ideas for improvement. this app has saved me tons of time each week from scheduling to invoicing and more. Love this app!
★★★★★
Tuesday, December 22, 2015
“House Call Pro meets all my needs for a software…”
House Call Pro meets all my needs for a software program. From a customer database to scheduling jobs and a mobile app while I am on the road this software has made my job a lot easier.
★★★★★
Monday, December 21, 2015
“After searching around and trying other similar products, we found…”
After searching around and trying other similar products, we found our winner with HouseCall Pro! This is super easy to use, constantly improving (not just upgrading...actually improving!), and customer support is excellent. No hidden charges, reasonably priced, and perfect for a small business. We are so glad we found it!
★★★★★
Thursday, December 17, 2015
“We use this program every day to route our techs.…”
We use this program every day to route our techs. We have been impressed with the responsiveness of the company and the learning curve was seamless when we transitioned 6 months ago. My only hold back on the product is the reports section and a few modifications I would make to the invoice section to stay compliant.
★★★★★
Wednesday, December 9, 2015
“great in field app. works great with quick books. you…”
great in field app. works great with quick books. you can adjust on the fly. add on or collect in the field. Would definitely recommend
★★★★★
Tuesday, December 8, 2015
“HousCall Pro is very easy to use I like how…”
HousCall Pro is very easy to use I like how you can set up appointments anywhere, and how easy is to communicate with the customer. this program makes my company look more professional in the customers eyes.
★★★★★
Friday, December 4, 2015
“We own a carpet cleaning business and HouseCall Pro has…”
We own a carpet cleaning business and HouseCall Pro has helped us stay organized. We can schedule appointments and dispatch them at the same time. The customers like receiving text messages notifying them we are on our way to their house versus a phone call because they aren't always available to answer. The best part is, you don't always have to be in front of your computer to schedule and dispatch, you can do this from the HCP app on your pone! I definitely recommend HouseCall Pro!
