InGenius Software

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About InGenius Software

InGenius® Software Inc. is a computer telephony integration (CTI) innovator that empowers contact centers to increase productivity and enhance the customer experience. InGenius intelligently blends existing telephone systems into leading CRMs, with its enterprise-proven solution, InGenius Connector Enterprise. With maximum configuration flexibility and security, InGenius fulfills the unique contact center needs of organizations.

The InGenius CTI solution is backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space. Customers trust InGenius for seamless visibility into all customer touchpoints and agent tools for unparalleled efficiency.

InGenius Software Key Features

  • screen pop
  • click-to-dial
  • call logging
  • intelligent dialing
  • screen transfer
  • call reports
  • call control
  • call wrap-up
  • computer telephony integration
  • CRM connector

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This page was last updated 07 August 2018 08:48