What is InkSoft?
The Sales Platform for the Decorated Apparel Industry With InkSoft, you’ll have all the tools to grow sales, get organized, and give your customers a better buying experience.
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InkSoft Reviews (24)
- ★★★★★15
- ★★★★★1
- ★★★★★0
- ★★★★★1
- ★★★★★7
Review Summary
Generated using AI from real user reviews
InkSoft inspires deeply polarized views, with roughly two-thirds of users highly satisfied and one-third reporting serious problems.
The satisfied majority praises the online store platform as a standout feature for group selling and order management, along with responsive support and frequent product updates. Users consistently mention that InkSoft has centralized their business operations, replaced multiple tools, and boosted sales. Several note the company's willingness to implement feature requests and offer free training.
Dissatisfied users cite three main frustrations: unmet promises on supplier integrations (particularly that importing products from major vendors like Bella+Canvas requires manual downloading and uploading of hundreds of images), poor customer service responsiveness (especially for smaller or military customers), and high costs relative to alternatives. Some also report issues with order accuracy, limited design customization, and refusal to refund after the 30-day trial. A few users felt the software's ease of use fell short of its marketing.
The price ($399/month mentioned in one review) and onboarding complexity appear to filter out budget-conscious or tech-averse buyers. For businesses already committed to the platform and seeking a comprehensive management system, satisfaction runs high. For those entering with specific integration requirements or tight budgets, the gap between marketing claims and reality poses real risk.
★★★★★
Tuesday, January 31, 2017
“I've only had positive experiences with Inksoft. They have a…”
I've only had positive experiences with Inksoft. They have a friendly and very accessible support staff who have been very patient with me. We have been using InkSoft for just over 12 months with great results. Go Inksoft!!
★★★★★
Friday, April 15, 2016
“Customer service.... bad bad bad... technology back end is okay...…”
Customer service.... bad bad bad... technology back end is okay... cosmetically... no bueno! don't think is worth the money unless you have big bucks to market the site. Site is not easy to use. if my mother can't place an order.?? I think is time to quit it. Put it to the test and put someone to order something see how frustrated they get.
★★★★★
Monday, September 21, 2015
“The app said I have to give one star &…”
The app said I have to give one star & they dont deserve that. It is a awful product, awful company, with no customer service or support, and you are nickel and dimed to death. Do yourself a favor, and dont waste your money there are way better products out there that dont cost so much that actually deliver. the saddest part is customer no service, and they make no appologies about it.. .
★★★★★
Tuesday, April 28, 2015
“Inksoft is a terrible company. From their snotty customer service…”
Inksoft is a terrible company. From their snotty customer service to their overpriced products its a wonder they are still in business. I left their service only after a month and a lot of headaches. Beware.
