Integration Technologies Reviews

Angela Hoskins from The In-Store Merchandising Experts

InterWeave Smart Solutions – Configurable QuickBooks Integration Solution for Salesforce

Interfaces are hard, and they are the hardest when there is incredibly custom processes in place with lots of “well, I forgot about this one customer that does things differently” types of conversations. It took some time for us to get the interface live because the various ways that we handle our customers’ needs is a valuable differentiation from our competitors – but makes connecting 2 systems quite challenging. The InterWeave engineers, led by Dmytro, were clever problem solvers and achieved a connection between QB Online and Salesforce for billing that has saved us the expense of 1 full time team member manually creating the bills! There are some limitations to what the online version of QB offers, but Dmytro and his team helped to come up with solutions around the limitations. If you choose to go with these guys, let them help you take away “grunt work” of entering things into 2 systems. Unless your business is really straightforward, it may take some time to work through all of the nuances, but you can’t argue with saving the labor cost of an entire team member – and that’s only our first phase of billing! We have future phases that we will continue with InterWeave, and we will only continue to become more and more efficient.

Jane Gyorgy from DeepVac Inc

I have been working with computers since 1985. As a small business owner for the past 25 years it was only in 1998 I started to work with QuickBooks. With a few hitches in between, I took my company to the cloud with Sales Force in 2006, and integrated SF with QB through InterWeave in 2007 and have never looked back.

Between 1998 and 2006 I had the misfortune of working with several companies that did not understand what I wanted, what I needed and couldn't deliver even on what they did profess to do, and their technical support was sorely lacking.

Interweave has made it possible for smooth integration of my CRM / Scheduling program (Sales Force) and my Financial Management program (QuickBooks). They listened to what I was attempting to accomplish, customized their program to fit my needs, and have provided the best customer service since day one that I have encountered in my 31 years of experience with technical support of any kind.

Recently, Sales Force changed the encryption platform which required my files to be moved to a dedicated server. About the same time, it became obvious my original QuickBooks company file, in use since 1998, could no longer handle incoming from SalesForce. When we needed to create a new file and sync SalesForce to it, InterWeave made that transition as smooth as silk, as if it only required flipping a switch. It took much more than that on their end, but on mine, they couldn't have made it seem any easier.

I cannot say enough good about InterWeave so I will leave you with this: My name is Jane Gyorgy. I am the owner of DeepVac Inc. and you can reach me at 415-850-4722. I stand behind my word and recommend InterWeave without reservation.