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About Interfacing

Interfacing Technologies is the global leader in Business Process Management (BPM) software tools and quality management services. Recognized by Gartner® as a Digital Twin Leader, Interfacing offers all-in-one BPM solutions that are intuitively designed for business users to facilitate multiple organizational programs within a single platform through modeling, mapping, and management business processes and knowledge in one repository.

With over two decades of Business Process experience, Interfacing provides a wide range of award-winning products and services to help with the challenge of implementing BPM framework in your company. Highly adaptable to industry, driver and regulatory specific requirements, Interfacing’s leading Business Process Software, Digital Business Transformation Suite (DBTS), pays significant attention towards cost reduction, strategy execution, and digital transformation while preserving the natural flow of an organization.

The BPM software products, from desktop process modeling to an enterprise-wide, integrated and collaborative process and document management system, are designed to address any BPM needs and help companies achieve continuous process improvements, as well as other management programs such as ISO9000, Six Sigma and ITIL.

The company also has considerable BPM knowledge and talent to provide not only product training, but also strategic consulting throughout customer journey of an organization. Partnering with its customers has been an Interfacing staple since day one. Its exceptional customer service and direct support are carried out internationally with a global partnership channel spanning Europe, North/Latin America and Asia/Pacific. Besides, Interfacing invites new technology and consultancy companies to join its rewarding partnership program.

To-date, Interfacing has successfully served over 300 world-class enterprises and management consulting firms from such diverse industries as energy, finance, and healthcare. Its off the shelf solutions can be configured for just about any business, whether it is an SME or a multinational corporation.

With such a full spectrum of quality, governance, improvement and compliance initiatives that are highly adaptable to any business situation, Interfacing empowers organizations to efficiently govern business complexity, as well as integrate sustainable business processes at their own pace under full process management control.

Interfacing Product Details

Interfacing’s leading Business Process Management Software, Digital Business Transformation Suite(DBTS) has been recognized in 2017 by Gartner® as a leader in Operational Intelligence (OI), Business Operating System (BOS), and Enterprise Business Process Analysis (BPA) including Enterprise Architecture, Business Process Analysis, Strategy-to-Execution, and Workflow Automation.

Additionally, the DBTS was also selected by KMWorld as this year’s top trend-setting software, CIO Review’s Top 20 Business Process Management Software (BPM Software), CIO Applications’ Top 25 Governance, Risk & Compliance (GRC) tools and Frost & Sullivan’s 2017 Product Leadership Award. The DBTS offers a full range of BPM solutions, covering Modeling & Documentation, Analysis & Improvement, Collaboration & Governance, Policies & Procedures, Risk & Control, Strategy & Performance, Audit & Compliance, etc.

With a powerful single repository, DBTS allows users to map, model, streamlined, execute, and optimize business processes in one platform, helping organizations gain full control over continuous process improvement at their own pace with their own natural flow. DBTS will be THE solutions that will ultimately smooth out business complexity, facilitate digital transformation, and strengthen relationships for any organization. Get your free trial now!

Interfacing Free Trial Information

Interfacing offers a free trial

Interfacing Pricing

Users could start with a free trial and choose different models due to enterprises' needs.

Countries Interfacing Services Available In

Based in North America with office in India, Interfacing has clients from more than 50 countries.

Interfacing Support & Customer Service

Interfacing is committed to helping you ensure the continued success of your BPM initiative. Our range of training programs and process consulting services are designed to help you implement and manage your BPM program. We offer comprehensive product training and Process Training services designed to teach you BPM best-practices for process discovery workshops. Our range of Process Consulting services will support you through the process lifecycle, from process discovery and design to automation and execution.

Interfacing Key Features

  • Workflow Management & Automation
  • SOP Compliance
  • Process Mapping & Modelling
  • Process Governance & Collaboration
  • Risk Analysis & Control
  • Customer Journey Mapping
  • KPI moinitoring
  • Process Analysis & Improvement
  • Rapid Application Development
  • RFP Strategy Development

Interfacing Reviews


Out of 5 stars
(8 Reviews)


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Wednesday, November 7, 2018

This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.

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Tuesday, October 30, 2018

The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.

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Tuesday, August 14, 2018

Very easy to use, user friendly for all types of employees throughout the company

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Tuesday, August 14, 2018

Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business. Technically very mature system, incredibly powerful, good scalability, excellent support.

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from Adfor

Friday, August 10, 2018

Better business understanding across the organization.
So rich in functionalities and still so easy to use

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from Veridata Networks Inc.

Thursday, August 9, 2018

Pros: The following answer is arranged based on significance:
1) Ease of use;
2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry;
3) Very good maintenance support;
4) Competitively priced vis-a-vis other BPMS applications

Cons: 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.

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Thursday, August 9, 2018

I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.

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from Oliver Wyman

Tuesday, August 7, 2018

Realizing the optimal use of software assets in the enterprise for e-enabling all business functions has been the key focus using the Digital Business Transformation Suite. This has been an overwhelming success in achieving same. Very intuitive, easy to learn, modern and very flexible across the enterprise. Any and all challenges with the software since I have been using it have been well addressed with version releases and changes.

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Interfacing Screenshots

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This page was last updated 14 November 2018 08:18