What is Interfacing?
Interfacing Technologies Corporation is a global leader in digital transformation solutions, specializing in innovative AI-driven platforms for risk management, quality control, regulatory compliance, and continuous improvement. Our cutting-edge software solutions empower businesses to streamline operations, enhance performance, and mitigate risks through intelligent automation and data-driven insights. Interfacing’s leading Business Process Management Software the Digital Business Transformation Suite has been recognized by Gartner® as a leader in Enterprise Business Process Analysis (BPA), Operational Intelligence (OI) & Business Operating System (BOS). Additionally, the Digital Business Transformation Suite was also selected by KMWorld as this year’s top trend-setting software, CIO Review’s Top 20 Business Process Management Software (BPM Software), CIO Applications’ Top 25 Governance, Risk & Compliance (GRC) tools, and Frost & Sullivan’s Product Leadership Award. Trusted by leading organizations worldwide, we provide a comprehensive suite of tools designed to optimize business processes, ensure compliance with industry standards, and drive operational excellence in today's fast-paced digital economy. At Interfacing, we deliver the future of business management—today.
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Interfacing Reviews (53)
- ★★★★★53
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Interfacing receives overwhelmingly positive feedback, with all 50 recent reviews rating it 5 stars. Users consistently praise the platform's ease of use and flexibility across diverse business needs—from basic document management to complex process automation, risk management, and compliance workflows. The ability to link everything together (processes, documents, roles, risks, controls) and generate professional outputs like SOPs in minutes stands out as a major strength. Users also highlight responsive support and a collaborative, web-based environment that works well for teams.
On the critical side, complaints are sparse and minor. A few users mention the UI could be more polished, that custom SOP templates require some effort to configure, and that print scaling occasionally misbehaves. One reviewer noted that understanding the full depth of modeling tools takes time, and another flagged the shift to named licensing as a cost concern. Language support (Dutch, broader community in Quebec) was raised once. One user suggested more pre-built reports and best-practice documentation would help.
The product clearly resonates strongest with organizations seeking a centralized, all-in-one platform for process documentation, governance, and automation. Reviewers comparing it to competitors like Signavio and Visio report that Interfacing offers broader functionality at better value, though some niche competitors excel in specific areas like document storage or CAPA management alone.
★★★★★
Wednesday, November 7, 2018
“This software is an enabler for managing the life cycle…”
This software is an enabler for managing the life cycle of our busienss process.Busienss process life cycle has become quiet convenient with this software.
★★★★★
Tuesday, October 30, 2018
“We were able to migrate from a functional based document…”
We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.
★★★★★
Tuesday, October 30, 2018
“The ability to integrate objects and information is very good…”
The ability to integrate objects and information is very good and meets all requirements from a business users perspective whilst being compliant to standards. The search function is comprehensive and intuitive. The ongoing support we receive from Interfacing is always swift, thorough and helpful. Enterprise Process Centre (EPC) has functionality for things that we hadn't considered originally which is enabling us to reevaluate how to mature processes and related information across the company. We were able to migrate from a functional based document system to a process based integrated information system by implementing EPC. EPC met all of our identified business needs and Interfacing were integral from the design phase through to Go Live.
★★★★★
Saturday, September 8, 2018
“Pros: The following answer is arranged based on significance: 1)…”
Pros: The following answer is arranged based on significance: 1) Ease of use; 2) Completeness and comprehensiveness of the solution to support BPM practice in any organization or industry; 3) Very good maintenance support; 4) Competitively priced vis-a-vis other BPMS applications Cons: 1) The latest version of the web view of the system needs improvement; the UI is a bit "bland" at this time.
★★★★★
Tuesday, August 14, 2018
“A game changer Pros: Technically very mature system, incredibly powerful,…”
A game changer Pros: Technically very mature system, incredibly powerful, good scalability, excellent support. Cons: If using it to its full extend, the suite is comprehensive and complex, hence requiring a significant training effort. Comments (Benefits): Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business.
★★★★★
Tuesday, August 14, 2018
“Interfacing's EPC suite has been a true game changer for…”
Interfacing's EPC suite has been a true game changer for our business. We had started off by implementing it as our global process management solution. After the business had realized the massive benefits of EPC's one-stop-shop efficiency, as compared to its existing mingle-mangle of tools, methods, and local legacy solutions, we are now transferring the quality management systems to EPC as well. Just recently, the new EPC-based QMS has supported an ISO9001 re-certification where everybody involved (auditors, quality managers, functional leaders, etc.) has been deeply impressed how this digital business transformation suite has improved the way how we run our business. Technically very mature system, incredibly powerful, good scalability, excellent support.
★★★★★
Tuesday, August 14, 2018
“Very easy to use, user friendly for all types of…”
Very easy to use, user friendly for all types of employees throughout the company
★★★★★
Friday, August 10, 2018
“Better business understanding across the organization. So rich in functionalities…”
Better business understanding across the organization. So rich in functionalities and still so easy to use
★★★★★
Friday, August 10, 2018
“Excellent solution Pros: So rich in functionalities and still so…”
Excellent solution Pros: So rich in functionalities and still so easy to use Cons: Hard to say, it overcame our expectations Comments (Benefits): Better business understanding across the organization
★★★★★
Thursday, August 9, 2018
“I believe this was not just a tactical investment for…”
I believe this was not just a tactical investment for the company but also a strategic acquisition in our desire to create a high performance, agile business environment.
