iPatientCare Reviews

Priya Shah from Fulton Pediatrics

When I first looked into electronic medical records, I was daunted by the lack of programs specific to Pediatricians. A colleague recommended iPatientCare EHR and I started using it in October 2011.

It is such a relief to have finally found a product that delivers what it promises! With it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform.

In an effort to go paperless, I uploaded many of my handouts and reports and just add them to a patient encounter with the click of a button.

One of my favorite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments.

Other feature is the ability of extracting codes in billing, ease of adding claims to batch and also, another good feature is their clearing house and Real-time Eligibility status saving my staff lot of hassle and time going to Insurance websites.

The support staff and the billing support staff is very friendly and responds quickly to questions. Thanks iPatientCare EHR for a great, user friendly product. I recommend it to any health practitioner who is in the market for professional, secure electronic medical records.

Scott G.

Comments: iPatientCare is a very robust, flexible system that provides a benefit to providers and practices of all types.

Support is top notch and very responsive.

Jason C.

Comments: I have personally worked with the IPatientCare product for almost 8 years now and have many clients who have been using the system for just as long. I have seen many EHR programs and have not found any to be as comprehensive or intuitive. We are proud to offer the iPatientCare EHR product.

Angela W.

Pros: I like that its user friendly, the customer support has always been nice and helpful

Cons: Don't like that it takes so many steps on some things and you cannot print a cummalitivive report out on labs, also, you have to make a ticket to get help instead of just calling and getting the problem resolved at the time you need it. If it was faster we could get things done quicker but we constantly have to wait for the search engine which takes more time with the patient than needed.

Overall: I would recommend for a small office

Paul V.

Pros: Customized templates, quick support, meeting needs, featured product

Cons: Changing Version of the product

Overall: Ease of use and multiple benefits of using different product of iPatientCare. Would surely recommend.

Ana W.

Pros: Quick Support, Helpful in meeting CMS need for getting MU incentives. Skill full implementation trainer, customized product.

Cons: Technical issues

Overall: Would reccomend for getting MU incentives on time with iPatientCare.

Clarice B.

Pros: User Friendly

Cons: Nothing to report

Overall: Would recommend this EHR

Nancy C.

Pros: 1. Have lots of great time saving features. 2. Excellent responsive customer support. 3. Affordable software. 4. Lots of functionality. 5. Always looking ahead.

Cons: 1. iPatientCare can be slow when doing anything with patients that have lots of medications such as printing or searching for medications. Need diagnosis code to print out on prescriptions. 2. Lab ordering not efficient. It takes many clicks to order labs. 3. Have to run scripts weekly based on who signs into Windows and have to make sure all IE settings correct. 4. Complex to use. 5. Have to toggle back and forth between whole, tiny screen and partial screen in Billing and some Clinical screens in order to see all buttons/functions.

Overall: Would recommend iPatientCare because software is a great deal; lots of functionality for little cost compared to other vendors. I also appreciate that MCS has such wonderful responsive customer support. Everything would be perfect if the software would function at the same fast speed for every user, and to not have glitches periodically, but I know that is impossible with all the continuous development to keep up with each stage of meaningful use.

Manoj D.

Pros: Making progress with new update, working very good and more looking new update.

Cons: All future added with 15 Is great and working fine.

Overall: Before new update, if we receive document before week or something then we have enough time to go through.

Tammy G.

Pros: Program is user friendly easy to use

Cons: When we receive an upgrade to a new version many time all the "bugs" are not worked out and we have problems

Overall: Would recommend this product to other MD offices