What is iWeb?
iWeb is one of the longest established hosting and IaaS companies in the world, providing cloud services, dedicated server hosting and advanced IT infrastructure solutions. We’re proud to have diverse customers in over 150 countries worldwide, and prouder still of the more than 200 incredibly passionate and talented staff who make the magic happen. We’re 15 years in the making and still growing, celebrating being ranked amongst the fastest growing companies in Canada in each of the last five years. Visit iWeb.com or follow us here on LinkedIn for updates about our services, career opportunities at iWeb, and other things around the web that we find interesting.
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iWeb Reviews (13)
- ★★★★★6
- ★★★★★4
- ★★★★★1
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
iWeb earns strong marks for reliability and ease of use, but customer support experiences vary sharply and are a deciding factor for some users.
Most reviewers praise the product's ease of implementation, dependable uptime, and fair pricing. Users consistently report satisfaction with the hosting tools and feel the value matches what they pay. Several mention having no trouble with customer service when they needed it, while others highlight patient, helpful support during setup. The service appears to handle technical implementations smoothly even for non-technical users.
The main weakness is inconsistent support quality. Two reviewers gave one-star ratings citing poor or horrible support—one noted that strong uptime and pricing couldn't compensate for that gap. A third reviewer found customer service merely "okay" and wished for greater clarity. This creates a split experience: some users encounter genuinely helpful support staff, while others feel let down when they rely on it.
For buyers, iWeb seems solid on product and performance, but the unpredictable support experience is a real risk. If you rarely need help, you'll likely be satisfied. If support matters heavily to your decision, the reviews offer little assurance of consistency.
★★★★★
Thursday, November 15, 2012
“Great+service+and+great+product.+I+was+pleasantly+surprised+at+the+level+of+Support+I+received+when+trying+to+get+help+with+the+setup.+I'm+not+technically+minded+and+they+were+very+patient+with+me.+Thanks!!!”
Great+service+and+great+product.+I+was+pleasantly+surprised+at+the+level+of+Support+I+received+when+trying+to+get+help+with+the+setup.+I'm+not+technically+minded+and+they+were+very+patient+with+me.+Thanks!!!
★★★★★
Monday, July 23, 2012
“Wow,+not+sure+what+the+other+reviewer+is+thinking+-+iweb+are+superb!”
Wow,+not+sure+what+the+other+reviewer+is+thinking+-+iweb+are+superb!
★★★★★
Friday, January 27, 2012
