Friday, March 13, 2020 #82691 Jay A. Overall: My experience with Jatheon as a company and with the products they provide has been exceptional. Their support is quick to respond to any questions or problems. Their products have been rock solid. Pros: The Jatheon appliance/email archiving software suite was instrumental in our conversion from Microsoft Exchange to Gmail. It has allowed us to merge our previous MS Exchange archives with our Gmail archives and be able to do all eDiscoveries from one platform. The tech support is top notch. The company is able to remotely monitor our appliance and alert me to pending issues before they even occur. The ways I can query our archive is virtually limitless. And even with close to 50 million archived emails the speed of the queries are amazing. Cons: I don't know how I could improve on this product. It does what it is supposed to do and it does it well. Did you find this review helpful?
Monday, January 7, 2019 #82692 Michael O. “Jatheon made my job easier” Overall: My overall experience has been excellent. I check on the system once a month to make sure there's no issues. Pros: I'm a one man shop for a small to mid size company. We had an email archiving system that had a lot of moving parts and was not very user friendly. Needless to say I didn't have a lot of confidence in it and more important I had to spend a lot of time I didn't have on it. After going to Jatheon life got much easier. At the time we went with Jatheon we had an on-premise email server. The setup was very easy and the system is very user friendly. I've been using Jatheon for over 6 years now and ive had only a couple issues which their support was very responsive. About three years ago we went to O365 and the switchover with regards to Jatheon was a breeze. Cons: To be honest and I cannot say this about all the applications i have but i don't have any cons. Did you find this review helpful?