What is Join It?
Join It is a membership management service that helps businesses and nonprofits effectively sell, track, and grow their membership.
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Join It Reviews (22)
- ★★★★★19
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Join It wins strong approval from users, particularly for streamlined member management and responsive support. The overwhelming majority of reviewers praise how the platform eliminates manual work—replacing spreadsheets, databases, and outdated systems—while letting members self-serve for signups and payments. Automation features like renewal reminders and recurring charges are frequently cited as time-savers that directly impact retention and operational efficiency.
Customer support emerges as a genuine differentiator. Users highlight fast, personal responses and a team that listens to feedback, with several noting they've stayed with the product specifically because of this responsiveness. The interface is described as clean and intuitive, with enough customization options to feel useful without becoming overwhelming for non-technical staff.
The main criticism is pricing relative to feature set. A handful of reviewers find it expensive for what they get, particularly if you prefer a minimalist approach. Some express satisfaction but note the cost relative to simplicity. However, this concern is outweighed by positive reviews from small organizations and nonprofits who view the price as reasonable given the time savings and problem-solving value they receive.
★★★★★
Wednesday, May 24, 2017
“Helped me track my members and automate processes (like sending…”
Helped me track my members and automate processes (like sending expiration notices and renewal reminders)
★★★★★
Tuesday, May 16, 2017
“We once used Spreadsheets that needed to be continuously updated…”
We once used Spreadsheets that needed to be continuously updated and checked to look for renewal dates. This was laborious and we often forgot to remind our members to renew their membership. In the end, we lost many members. With Join It, all this is now automated and everything from membership management to payment is done in the same tool.
