Jolt

Vanessa Zacchini from PIZZA BRUNO

Title:
Jolt has been extremely helpful with budgeting and payroll cost.

Comments:
If you use Jolt, you can expect to meet you budgeting and payroll cost goals.

Pros:
I love the ease of use for time keeping and the lists / communications features between departments.

Cons:
The time keeping reporting could be more detailed. I would love to see it export and communicate with my payroll system.

Advice to Buyers:

Christina Hawkins from La Ronge DQ Grill & Chill

Title:
Jolt has been amazing at helping us implement this paperless online system

Comments:
Time saver, and the ability to look at data to address ongoing issues so we can address the route causes

Pros:
Ease of Use - just grab the tablet and go!
Notifications - The system allows you to set up notifications, so supervisors or managers know right away if there is a problem that needs to be dealt with
Customer Service - Our business consultant is always available to help us trouble shoot or answer any questions we might have

Cons:
New Technology - With this being new technology there can be hiccoughs, but we are almost always able to work through the issues with ease, especially with the help of the customer service team

Advice to Buyers:

Richard Munguia from Chick-fil-A

Title:
Great product and customer service.

Comments:


Pros:
Using the JOLT checklist has tremendously increased accountability and organization on my team. .

Cons:
It would be great if the Messaging and LogBook feature could be accessed through a mobile version of the app.

Advice to Buyers:

Mel Palashetkar from hifive24

Title:
Awesome

Comments:
operation efficiency

Pros:
labels functionality is great.Also doing daily walk around and cleaning checklist.I also like the feature of scheduling and message blast.

Cons:
Cost per month is really high.I have to pay custom duties here in Canada that adds up.This over fixed cost every month and we would like to keep minimum.

Advice to Buyers:

Neeru Piplani from Tropical Smoothie Cafe

Title:
Easy to use

Comments:


Pros:
Easy to track products . Easy to track the time & the date that when some one prep & who was the employ

Cons:
We like everything about Jolt except we are having some technical issues . Its keep saying software update . I tried to reboot iPad but its still pooing out every time.

Advice to Buyers:

Katie Falcon from Irvine Park Railroad

Title:
Has helped our company become better at their jobs in so many ways.

Comments:


Pros:
The scheduling feature is great. My favorite are the lists. It has made our employees better and more efficient at their jobs. They are more engaged as well when opening and closing.

Cons:
Seems to glitch too much when working on the schedule. Fortunately once the schedule is published it's pretty flawless but while working on it can be slow, freeze or move shifts to wrong cells.

Advice to Buyers:

Catherine Flood from Magenta management

Title:
Excellent customer service any questions have been replied to instantly by email etc

Comments:


Pros:
Very detailed information to initial setup. Team was excellent with over the phone service. You cannot go wrong picking this product with step by step guidance and YouTube short videos

Cons:
I Haven't found anything yet that I didn't like about this product but the company have a feedback set up so they can constantly improve their product if necessary

Advice to Buyers:

Sabrina Bell from Chick-fil-A

Title:
Very functional, Easy to Use and a great tool for communication

Comments:


Pros:
I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.

Cons:
Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.

Advice to Buyers:

Deanna Fiocca from Lucky Bones

Title:
My experience has been phenomenal because my representative is beyond helpful and patient!

Comments:


Pros:
That it can be configured to meet our specific needs is the best feature!
I also love the fact that I can email my representative for anything and she always gets back to me in a timely fashion. I like the ease of use for the employees as well.

Cons:
It was a bit tricky to figure out how to upload a training video, but my representative was able to help me, and we successfully uploaded the video!

Advice to Buyers:

Kalee Brunelle from Farmington Gardens

Title:
The customer service aspect alone makes this program stand out from the rest.

Comments:


Pros:
The ability to be more transparent with our staff--they can see other shifts, take swapping shifts into their own hands, etc.

Cons:
There is quite a bit on content--it can feel overwhelming at times. I'm not sure if this can be done, but simplifying the processes so that it is a bit more user friendly would help a great deal.

Advice to Buyers: