What is Jolt?
Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.
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Jolt Reviews (132)
- ★★★★★103
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Jolt earns strong approval from users, with most reviews praising its ease of use, scheduling efficiency, and customer support. Users across food service, retail, and healthcare consistently report that Jolt saves significant time—particularly on scheduling and eliminating paper—and improves accountability through checklists, labels, and task tracking. The label printer, temperature monitoring, and communication features receive frequent specific praise. Customer service stands out as a major strength, with users noting responsive, knowledgeable representatives who help with setup and ongoing questions.
On the downside, users cite occasional technical glitches such as app crashes, slow performance when building schedules, and inconsistencies between iPad and iPhone versions. Some mention the learning curve during initial setup, though most say support makes this manageable. A few users flag missing integrations (particularly with payroll and POS systems), limited data analysis and reporting capabilities, and desires for features like built-in timers, GPS check-in, or automatic calculation in certain list fields. Cost is mentioned in a handful of reviews as relatively high, particularly for Canadian users facing additional duties.
The product clearly resonates with operations-focused businesses seeking to go paperless and streamline daily tasks. While not without friction points, Jolt's strength in core scheduling and checklist functionality, combined with attentive customer service, explains its predominantly positive reception.
★★★★★
Wednesday, November 23, 2016
“Title: Restaurant platform for independents Comments: After 26 years of…”
Title: Restaurant platform for independents Comments: After 26 years of running my business, I decided to run my business from afar. I needed a way to communicate with the staff, keep team members trained and on task, make sure we are labeling consistently and lastly keeping documentation for the health department. The Jolt platform and team has handled that transition for my company! This application has challenged me to raise the bar on the staff. And add levels of training that I can do from a remote location. I believe all small independent restaurants should seriously consider this platform. Sincerely, Michael McFadden President Charcoal Grill Pros: Gives me levels of communication to my staff Cons: Just waiting on an inventory system Advice to Buyers:
★★★★★
Wednesday, November 2, 2016
“Title: Like the product, want to see where it grows…”
Title: Like the product, want to see where it grows Comments: I really enjoy using this service. One thing I would say is that it's not super intuitive for staff. I don't know why, I think it's just intimidating to work around the site. One feature we'd like to use more is the announcements, but since we don't use that timeclock, it's a pain to ensure employees are clocking in/out. Also- a management review feature would be nice. They could do a walkthrough on the list the next day. Add or remove points, make comments, etc. I wish there was a way for staff to see comments when they login. Pros: Accountability made easy. I don't have to reprint to do checklists all the time. Cons: It's not always intuitive for staff. The sweep button should make clear what it does. Also some buttons are too close to each other. Like the "correct answer" and red x button are too close on top of each other. They should be side by side to elminate accidents. I've also accidentally made a list inactive when I meant to click save. I'd spread them out a bit. Advice to Buyers: I think a feature request place would be worthwhile.
★★★★★
Tuesday, November 1, 2016
“Title: Jolt Review Comments: Every time I call for questions,…”
Title: Jolt Review Comments: Every time I call for questions, or concerns they are amazing to walk me through it. Customer service is amazing. Pros: Cons: Advice to Buyers:
★★★★★
Tuesday, November 1, 2016
“Title: Useful but still needs more depth Comments: I have…”
Title: Useful but still needs more depth Comments: I have used Jolt for about 9 months now. It has definitely helped a lot with operations but I find that it is lacking depth in abilities. Updates seem sporadic and don't really focus on their core features like the checklist and logbook functionality. In comparison to something like HotSchedules logbook I would say Jolt is easier but a lot less feature rich. The bonus is it does have a scheduler/time clock and label maker ability which is nice. Would like to see more updates but would definitely recommend. Pros: Cons: Advice to Buyers:
★★★★★
Tuesday, November 1, 2016
“Title: Jolt review Comments: Spectacular product, easy to use, reduces…”
Title: Jolt review Comments: Spectacular product, easy to use, reduces paper usage, increases accountability, great for multi-unit Pros: Cons: If you have multiple content groups, you can't move things from one group the other. Everything has to be created from scratch, which is a real pain if 90% is the same from one content group to the next. Advice to Buyers:
★★★★★
Thursday, October 13, 2016
“Title: Better Your Business Comments: Jolt is a great way…”
Title: Better Your Business Comments: Jolt is a great way to empower your employees. To be able to monitor what is getting done in your company and by whom. When I call, Sarah takes care of my questions, needs and concerns. Pros: I like the ability to make the software pertinent to my business. Cons: I think the user interface could be a little easier. Advice to Buyers:
★★★★★
Friday, September 30, 2016
“Title: An excellent Balance of ease and efficiency! Comments: Jolt…”
Title: An excellent Balance of ease and efficiency! Comments: Jolt has changed the game for Balance Grille's daily operations. From opening and closing procedures utilizing the "Lists" tab, to posting announcements and keeping recipes and training videos handy in the "Info" section. We also use the "Log Book" by leaving notes/comments in the checklists, opening another channel of communication between staff and management. Jolt has helped us keep employees on task and held accountable for their work in ways that benefit our bottom line and daily proficiency. Pros: Quick learning curve. Communication and notifications for management. Cons: Software is still in development, the more we use the more features we want! Scheduling for multiple locations is not where it could be, but they are working on solutions. The reporting could be a bit easier to pull data and comprehend. Advice to Buyers: Start Slow and Build the Jolt Culture
★★★★★
Thursday, September 22, 2016
“Title: Great service for a great price!! Comments: Using Jolt…”
Title: Great service for a great price!! Comments: Using Jolt has been one of the best additions we have made to our business. It has made training new team members 10x easier and faster. We no longer have to micro manage everyone because of their awesome list feature. Because of the list feature we have been able to cut our closing time by 25 mins, so almost in half. This company is great they are very willing to work with you and make sure you are using the full potential of their software. We have had a wonderful experience especially working with Mike he has been super patient and anytime I have a question I know I can call him and get an answer, which is very reassuring. We are excited to be apart of such a great company who is going places. Pros: Cons: Advice to Buyers:
★★★★★
Friday, September 16, 2016
“Title: Jolt = No Brainer Comments: I use Jolt for…”
Title: Jolt = No Brainer Comments: I use Jolt for my Franchised Five Guys Locations and Independant restaurant, Zunzi's. The labeling, scheduling, request off, and task management are all fantastic. The increased accountability of metrics on lead indicators like shift checklists really increase performance which shows in the lag indicator (Results). Pros: Easy to use and to customize. Cons: Nothing. Advice to Buyers: It is worth the time investment to learn in implement.
★★★★★
Tuesday, September 13, 2016
“Title: Courtney Lauti Comments: We use this tool as a…”
Title: Courtney Lauti Comments: We use this tool as a check and balance tool. Jolt works great for that purpose alone. I also use it as a training tool for my locations. I wish that Jolt had a better tool for that to track it better by just the name of the team member. Pros: It take a lot of time off of the managers plate. Its a valuable tool to get items done and in a timley manner. Keeps you informed on productivity if the team members and lack of. Cons: Wish there was a better platform for training. Would like a video option on check list sections. I would like to be able to pull up a team members name and see what they have done and still need to test on and scores. Advice to Buyers: Training program needs to be developed.
