What is JotForm?
Creating a PDF out of form response data is a hassle. The ability to customize a professional design of these files, much less send it in an email to colleagues, vendors, customers, and clients, can be a challenge or at least require someone with special skills. JotForm heard about all of these difficulties from users and we understand your pain. The easiest online form builder has come up with an answer to their problems. The best part -- there’s no coding required and anyone can use it, regardless of design skills. JotForm’s PDF Editor automatically turns collected data into professional, great looking PDFs. With zero learning curve, PDF Editor allows you to seamlessly design and customize documents with information received through online forms. Use this tool to streamline your workflow by easily downloading, storing, printing, and sharing files. Whether you need to create applicant records, document event attendee registration information, generate an invoice for payments, document an incident report, or prepare an agreement, you can automate the process and save valuable time.
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JotForm Reviews (74)
- ★★★★★66
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
JotForm is overwhelmingly praised by users as a straightforward, effective form-building solution. The reviews are dominated by 5-star ratings, with the vast majority highlighting ease of use as the standout quality—users consistently report creating forms within minutes, even with no coding knowledge. The platform's flexibility and feature set also drive strong satisfaction: conditional logic, payment processing, PDF generation, template customization, and integrations with Google Drive and Dropbox are frequently mentioned as valuable capabilities that exceed expectations for a free or low-cost tool.
Beyond ease of use, users value the practical business impact. Several describe significant time savings and productivity gains—one non-profit notes form creation replaced hours of manual data entry, while event organizers praise the improvement over Google Forms. The free plan is repeatedly cited as generous compared to competitors, and support staff are commended for responsiveness. Users with HTML knowledge appreciate full CSS control over design.
Criticisms are minimal across these 50 reviews. One user noted the platform runs "a little bit slow," and another mentioned minor workflow gaps—inability to bulk-select form elements or name notifications beyond sequential numbering. A single reviewer wished for a sandbox mode to test submissions without counting against limits. These complaints are isolated; the overwhelming consensus is that JotForm delivers strong value and reliability for form creation at scale.
★★★★★
Tuesday, May 7, 2013
“So far I couldn't be more pleased with JotForm! In…”
So far I couldn't be more pleased with JotForm! In my experience, the downside of a hosted service like this is that most such services only have limited ability to customize the design. But JotForm give you complete control over the css. This is a game changer (I didn't realize this until I got into it, so they seem not to do a good job of advertising this point). You can use any of their designs out-of-the-box, or you can tweak anything/everything about them so that they fit flawlessly into your site's design. I'm only scratching the surface of the features of JotForm. Each time that I start to wonder if JotForm lets me do 'X' the answer has always been yes. Very impressed.
★★★★★
Tuesday, May 7, 2013
Church Parish Nurse Ministries, Inc.“Form easy to use. Takes only a few minutes to…”
Form easy to use. Takes only a few minutes to design a new form. Will recommend it to my friends and co-workers. Thank you JotForm.
★★★★★
Friday, May 3, 2013
★★★★★
Thursday, May 2, 2013
Nick LLC“Been using JotForm for a long time now and it…”
Been using JotForm for a long time now and it has never failed me! Using multiple customizable forms to capture leads on multiple sites. 5 Stars all the way!
★★★★★
Tuesday, April 30, 2013
Bimaz“I must say JotForm is the best form builder ever,…”
I must say JotForm is the best form builder ever, thumbs up!
★★★★★
Monday, April 29, 2013
ASQ 1506 Jacksonville“JotForm has saved our lives for our Non-Profit organization by…”
JotForm has saved our lives for our Non-Profit organization by gives us the capability to add dynamic forms to our web-space. While the only limitations is number of submissions, compared to other companies who limit submissions after 10 or 50 and only give you half the features. JotForm supersedes this expectation as well as outperforms all the others on how easy it is to create forms.
★★★★★
Monday, April 29, 2013
“It is best, free, fast, easy & stable way for…”
It is best, free, fast, easy & stable way for creating a form for your site. Try one, its harmless.
★★★★★
Monday, April 29, 2013
“Very useful and easy to use tool. Highly recommended.”
Very useful and easy to use tool. Highly recommended.
★★★★★
Friday, April 26, 2013
Brothers 'N' Business, Inc.“I love JotForm, the software is easy to use, has…”
I love JotForm, the software is easy to use, has many different templates and can easily create your own forms. I would recommend it to anyone looking to create web forms.
★★★★★
Thursday, April 25, 2013
Marti Consulting“JotForm has everything you need for an online form. It…”
JotForm has everything you need for an online form. It is simple to use but strong enough to develop complex forms. I will definitely recommend JotForm to anybody who needs a form on their websites.
