Catch unexpected issues as they emerge
Keatext uses deep learning to synthesize in seconds large volumes of feedback data, helping you eliminate blind spots when seeking to understand the needs of your customers. It analyzes, clusters, correlates and tracks autonomously, so you can respond quickly to situations that require immediate attention.
Get a bird’s-eye view of your customers’ comments
See all your unstructured feedback data in one place and analyze it all at the same time. Whether it’s from your website, call centers, stores, mobile app, social media or online review sites, you’ll be able to compare and contrast the results across every channel. Easily export your analysis in full for further exploration and advanced visualizations.
Leverage customer insights to transform your business
Keatext will assist you in taking decisions that drive business results. Our high-ROI platform makes unstructured data actionable and provides insights that can lead to improved satisfaction ratings and customer retention, upgraded products and services, and increased sales.
Save time and effort with our ready-to-use platform
Keatext adapts to any industry without needing algorithm customization, eliminating the requirement for keywords, lexicons and semantic dictionaries. Our platform comes with preloaded learning: From the moment you begin using it, you’re seamlessly tapping into a rich knowledge base that improves with each passing second.
Benefit from a holistic view of your feedback data, collected from all key touchpoints such as your website, call centers, stores, mobile app and social media.