Key Survey

Key Survey

1 Review

What is Key Survey?

Key Survey is an enterprise level survey application that enables customers to collect, manage and leverage feedback within their organization and across their customer base.. Advanced features offer multiple configuration options, including private labeling, complex workflow, bi-directional data integration and dashboard reporting.

Serchen Index

64.00
192
Employees
1
Review
397
Followers
N/A
Likes

Key Survey Key Features

EFM

Market Reseearch

VOC

Employee Engagement

Enterprise Solutions

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Key Survey Reviews

5.0

Excellent!

1 Review

Last reviewed on
18 May 2015

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Monday, May 18, 2015

Excellent Survey Platform
I love the KeySurvey platform. We use it for most all of our surveys - some internal and some external with our partners. I rated it 5 stars overall because it can pretty much do everything from a survey perspective. I rated the customer service 4 stars because sometimes it's hard to understand them and I prefer to reach them over the phone vs. online. Lastly, only 4 stars for ease of use because when updates and/or changes are made, it's not always easy to get use to the changes but those at least are not very frequent. Maybe once a year but still it takes a little time to get use to. Overall, I'm very happy with the product and will continue to use it for the foreseeable future.

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