Knowmax

Knowmax

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What is Knowmax?

  1. Knowmax was founded in 2017.
  2. Knowmax is a decision support software that takes care of support agents to provide better customer engagements with its features like Decision trees, Pictorial representation, Articles and FAQs.
  3. Knowmax is best for Telecom | Fintech | Banks | Insurance | ISPs | Ecom.| Travel and Hospitality
  4. Knowmax is so easy to use even a support agent can create knowledge by him/her self and publish it. Agents can leverage its AI capabilities to provide resolutions in a few clicks. Knowmax helps in
  5. Reducing AHT (Average Handle Time)
  6. Improves FCR (First Call Resolution)
  7. Promotes Self -service
  8. Improves Agent efficiency
  9. Reduces OPEX Cost

Serchen Index

46.00
16
Employees
16
Subscribers
31
Followers
284
Likes

Knowmax Key Features

decision trees

Knowledge base

Picture guides

Reduce Average Handling time

Improve First call resolution

Reduce OPEX Cost

Self-Service

Reporting/ Analytics

East to Create. Curate knowledge

What is Knowmax?


Knowmax Product Details

Decision Support is one of the modules of Knowmax. There are 5 other modules that are equally important in providing better customer experience and they have been listed below:

  1. Knowledge Base
  2. Learning Management System
  3. Visual Guides (We call it Picture Guides)
  4. AI-chatbots Knowmax is complete suite for Customer Experience domain

Countries Knowmax Services Available In

Europe | Middle-east | South-east | Africa | United States | United kingdom


Knowmax Pricing

  1. Please contact us for pricing : Knowmax.ai
  2. Annual Subscription only
  3. Purchase in $ only

Knowmax Free Trial Information

Yes. Free trial is available after an E-meet with our experts


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