Knowmax

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What is Knowmax?

Knowmax was founded in 2017.
Knowmax is a decision support software that takes care of support agents to provide better customer engagements with its features like Decision trees, Pictorial representation, Articles and FAQs.
Knowmax is best for Telecom | Fintech | Banks | Insurance | ISPs | Ecom.| Travel and Hospitality
Knowmax is so easy to use even a support agent can create knowledge by him/her self and publish it. Agents can leverage its AI capabilities to provide resolutions in a few clicks. Knowmax helps in
Reducing AHT (Average Handle Time)
Improves FCR (First Call Resolution)
Promotes Self -service
Improves Agent efficiency
Reduces OPEX Cost

Knowmax Key Features

decision trees

Knowledge base

Picture guides

Reduce Average Handling time

Improve First call resolution

Reduce OPEX Cost

Self-Service

Reporting/ Analytics

East to Create. Curate knowledge

What is Knowmax?

Knowmax Product Details

Decision Support is one of the modules of Knowmax. There are 5 other modules that are equally important in providing better customer experience and they have been listed below:

Knowledge Base
Learning Management System
Visual Guides (We call it Picture Guides)
AI-chatbots Knowmax is complete suite for Customer Experience domain

Countries Knowmax Services Available In

Knowmax Pricing

Please contact us for pricing : Knowmax.ai
Annual Subscription only
Purchase in $ only

Knowmax Free Trial Information

Yes. Free trial is available after an E-meet with our experts

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