What is Kylas Sales CRM?
Kylas is an enterprise-grade Sales CRM software that is uniquely designed and engineered for SMBs. The product helps small and medium businesses to streamline their sales efforts, engage with customers effectively and grow faster. Kylas offers the following at a flat cost of INR 12,999/month. 1. Unlimited User Licenses 2. Unlimited Features 3. Onboarding & Training by CRM Experts. Kylas helps you to do a quick search, filter as per need and also provides a 360º view of all your Leads, Deals, Contacts and Companies - the key pillars of your Sales Pipeline. Kylas helps you to quickly capture your Leads from various sources, understand which ones to Convert into Deals & which ones to unqualify. Ensure your sales deals never go sideways with effective Sales Pipeline Management. Create Multiple & Fully Customizable Lead & Deal Pipelines with multiple stages to suit your requirement.
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Kylas Sales CRM Reviews (36)
- ★★★★★29
- ★★★★★7
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Kylas is overwhelmingly well-received, with 28 five-star reviews and strong performance across core CRM functions. Users consistently praise lead management, automation, and affordability. The platform excels at centralizing customer data, distributing leads automatically, tracking sales activities in a single dashboard, and integrating with popular third-party tools like Gmail, Mailchimp, and industry-specific platforms. Support quality is frequently mentioned as responsive and helpful, and the 15-day free trial is noted as a confidence-builder. Users across startups, education, manufacturing, and service sectors report improved productivity and sales growth.
Criticism appears in the minority 4-star reviews and centres on specific gaps rather than fundamental flaws. Users want dashboard improvements and a UI overhaul for better intuitiveness, stronger customization options, and enhanced reporting capabilities. A few mention minor issues with setup complexity, occasional bugs causing frustration, and slow ticket resolution in isolated cases. One user flagged weak accounting features for fee management. These concerns reflect polish and feature depth rather than core product problems.
★★★★★
Thursday, March 2, 2023
“Lead capture via diffrent sources of portals, Integration is very…”
Lead capture via diffrent sources of portals, Integration is very good in kylas, Pipelines to categories leads, Workflow is very effective for lead distributions, Automated emails & SMS to executives for notifications so that they respond on time, Notes making are very user friendly. all of them at such price is amazing
★★★★★
Tuesday, February 21, 2023
“One flat rate that is budget-friendly! It’s great to have…”
One flat rate that is budget-friendly! It’s great to have all the needed CRM features at a pocket-friendly rate. All the student information is readily available and there are no delays in communications. Pros: Sales automation, easy reporting, and field sales management options are my favorite. Cons: Customizations become a hassle many times. They must make nearly every feature customizable so that we can use the CRM the way we want.
★★★★★
Tuesday, February 21, 2023
“No hidden costs are an advantage over other CRMs. Student…”
No hidden costs are an advantage over other CRMs. Student data gets easily filled and the leads are automatically distributed. It’s easy to upload and download students’ documents. Pros: Third-party integrations, calendar sync, and automation make daily tasks easy and hassle-free. Cons: Reporting features can be improved. They can make their dashboard a little more intuitive for us to locate the needed options easily.
★★★★★
Tuesday, February 21, 2023
“Kylas helps create seamless supply chains and allows us to…”
Kylas helps create seamless supply chains and allows us to deliver a great customer experience. Our sales numbers are growing and so is customer satisfaction. Pros: Extensive range of features for sales growth like pipeline management, user management, and sales automation. Setting it up on your own is a little tough. But thankfully, their team is just a call away!
★★★★★
Tuesday, February 21, 2023
“Ever since we switched to Kylas, admission rates have improved.…”
Ever since we switched to Kylas, admission rates have improved. It’s easy to map every student’s journey and centralize information. Pipeline management is a great feature. Pros: 1. Easy data management. 2. Zero lead leakage 3. Automated processes Cons Whenever we are in between something important, minor errors become so frustrating and time taking. Though they resolve the issue every time, I believe this shouldn’t happen often.
★★★★★
Tuesday, February 21, 2023
“Kylas’ 15-day free trial gave us the confidence that we…”
Kylas’ 15-day free trial gave us the confidence that we were making the right choice. Our organization was facing issues in keeping track of all the incoming inquiries and we missed some opportunities too. But now, we are handling everything so smoothly with Kylas. Pros: Automatic lead capture and customized pipelines have made our job easier. Our enrolment rates have increased because of better and personalized communication. Cons: More features for accounting can be added. We constantly face issues with fee management and expect to get better features for that.
★★★★★
Wednesday, November 23, 2022
“Designed for growth , Helps sales teams keep track of…”
Designed for growth , Helps sales teams keep track of their performance and pipeline. Enables sales managers to see which reps are performing well and where they need improvement. Kylas also provides valuable insights into customer behavior and trends. Helps organize customer data and sales reports to generate easily. The sales report dashboard is visually appealing. User friendly mobile app. Needs a UI overhaul
★★★★★
Tuesday, November 22, 2022
“Marketplace for Integrations , Kylas integrates with a number of…”
Marketplace for Integrations , Kylas integrates with a number of popular business applications, making it easy to integrate into your existing workflow. Offers a robust set of features for managing your sales pipeline and tracking customer interactions. Is easy to use and provides a great user experience. The team has developed its own marketplace so it blends easily with existing softwares. Kylas offers a free trial, so you can try it out before you commit to a paid plan. Dashboard might use a UI update.
★★★★★
Tuesday, November 22, 2022
“Automated workflows & emailers , A great option for those…”
Automated workflows & emailers , A great option for those who are looking to automated sales & marketing processes. The ability to automate workflow, create custom pipeline, and create nurturing emailers. Recommended for robust automation features. The ability to stay organized with tasks and follow-ups. Get insightful reports on your performance. Same desktop performance as that of the mobile app. Customer support sometimes get lengthy.
★★★★★
Monday, November 21, 2022
“Kylas is free to try for 15 days, so you…”
Kylas is free to try for 15 days, so you can test out the features and decide if it's a good fit for your business. Offers a wide range of features, including lead capture, contact management, sales pipeline tracking, and more. It also integrates with popular business applications like Gmail, Google Calendar, and Mailchimp. Pros: Has a clean, intuitive interface that is easy to use. Offers extensive training and support resources, so you can get the most out of the software. Cons: Little delay in ticket resolutions
