1- It is a strength of ours, we provide excellent customer support, effectively attending all those who might have questions or need assistance getting their bots up and running.
2- Our customer support team does have an in-depth product knowledge that helps customers make the most of the tool fixing the most complex requests there are.
3- We don't have a 24/7 service just yet, we serve Monday-Friday mostly. Even though our bots register customer requests and these are given appropriate priority.
4- Customer support is offered in: English, Spanish, Italian, Catalan and Basque.
5- Our Knowledge Base is frequently updated by our customer support team as soon as new tools are being made available to our users.
6- Our blog provides detailed articles on how our chatbots can be embedded and how any brand can benefit from using our solution in order to boost their website performance.