We have implemented Leadmaster in several of our smaller stores. The ease of use, the support, the ability to start salespeople and managers on a path to better sales and customer communications is equivalent to another system we spent far to much money on years ago. The ability to create templates easily, integrate drip campaigns, have task lists for each salesperson, all on a system that managers are able to comprehend and have confidence using, is fantastic. Our stores do not need DMS integration with our CRM tools, but we did need a way to better follow-up with internet leads for a longer period of time, Leadmaster gave us the system we needed for long term follow up. As well as informational emails that look professional and inform them of new arrivals or updated pricing. Our closing ratio has jumped, and we are thrilled with the product and the team at Leadmaster. Our rep Dianna Firth is exceptional and has gone above and beyond to assure the success of the system in our stores.