LeadMaster Reviews

CountryChevy

We have implemented Leadmaster in several of our smaller stores. The ease of use, the support, the ability to start salespeople and managers on a path to better sales and customer communications is equivalent to another system we spent far to much money on years ago. The ability to create templates easily, integrate drip campaigns, have task lists for each salesperson, all on a system that managers are able to comprehend and have confidence using, is fantastic. Our stores do not need DMS integration with our CRM tools, but we did need a way to better follow-up with internet leads for a longer period of time, Leadmaster gave us the system we needed for long term follow up. As well as informational emails that look professional and inform them of new arrivals or updated pricing. Our closing ratio has jumped, and we are thrilled with the product and the team at Leadmaster. Our rep Dianna Firth is exceptional and has gone above and beyond to assure the success of the system in our stores.

Jennifer K from Management Consulting

Pros: I appreciate the attention to the individual needs of the client and patience throughout set up. I am also pleased with the level of customization the product offers and its ability to connect tasks and appointments with calendars.

Cons: Its not really a complaint, but it is a huge challenge to determine what your needs as a business are and how to set that up within the system. Without that focus and end goal for how the product will work for you, it's easy to wind up making aimless adjustments to the system.

In regards to LeadMaster specifically, sometimes the help function doesn't work or the help pages accessed through the system are too general. While there are tutorials on the website and library microsite, some of them seem a tad outdated or do not function.

This hasn't been a huge problem if you have a rep available to assist you with finding the answer to your questions.

Tim Duncan

With LeadMaster CRM, there is very little to complain about. I chose this solution because of its complete featured system with a lead centric design that optimizes acquistion, distribution and tracking.

Rob I.

We leverage LeadMaster CRM for a wide spectrum of clients. We have found that LeadMaster is very powerful and able to address requirements for many different clients at reasonable prices. The system is also very straight forward to develop and maintain new client applications.

Jamie from Advanced Pain Care

Their customer service is the best I've ever had. I have only ever dealt with one person, she has been beyond wonderful with me and my team.

Tom DuFore from Big Sky Franchise Team

I have been using LeadMaster for nearly 7 years and I can say it is the best CRM system I have ever used. Prior to using LeadMaster I worked as the head of sales and marketing for multiple companies and used some of the most recognized CRM's in the world. I can assure you that LeadMaster is easier to use, provides just as many features, offers great support, and does it all at a much better price!

I have never worked with a CRM system where my sales team actually uses it and adopts to it very quickly. It is intuitive and allows us to track activity and opportunities. I cannot say enough good things about the CRM.

Kelly Erwin from Crenshaw Consulting Group, LLC

We do not use all of the features LeadMaster provides, using the program to maintain our extensive contact list. The search features have proven very useful. When needed, Customer Service has proven very helpful and easy to work with.

Rob Isaac from National License Compliance Group (NLC Group)

I have used Leadmaster software as a systems integrator across many different types of clients. I have found Leadmaster to be powerful and flexible. I have also found the software easy to develop and implement. Our clients have found Leadmaster to be very user friendly while meeting their requirements. The price peformance of Leadmaster is very strong providing extremely powerful and cost effective solutions.

Sean O'Brien from Faxon Sales, Inc.

We have been using LeadMaster for 2 years and we couldn't be happier. It has all the tools we were looking for at a very affordable price. The customer service is very helpful and respond to inquiries very quickly. I would recommend you talk to the LeadMaster team before making your next CRM change.

Joseph Caldwell from American Office Solutions, Inc.

After a year and a half LeadMaster has proven to be one of our best decisions in automating and improving our customer relations and organizing all of of corporate information. We left a much bigger CRM and could never get it off the ground properly. They actually care about how you use their service and will take the time to show you better ways to improve your work flow. These are real people that you can call and email for support. You can't loose by checking them out.