Less Annoying CRM
★★★★★ 4.4 · 43 Reviews
What is Less Annoying CRM?
Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app. Our product is founded on three core principles: simplicity, affordability, and outstanding customer service. With cloud-based deployment and simple configuration options, setup can be completed in minutes. All users get an unlimited free 30-day trial to exhaustively test every aspect of the CRM, and customer service is always free through the phone and email if users have questions. Additionally, Less Annoying CRM offers free 1-on-1 training for all users during the free trial and/or after starting to pay. The CRM costs $10 per user/per month with no long-term contracts or other hidden fees. Less Annoying CRM offers applications for contact management and sales force automation (SFA) allowing businesses to consolidate all of their customer information in a single place, accessible to the entire team. Modules include lead tracking, notetaking, calendars and task management. A range of configuration options allows users to customize sales processes and lead definitions to best align with their own business processes and industry needs—no coding required. The CRM is accessible on any device that connects to the internet - phone, tablet or desktop - anywhere in the world. There is no artificial device limit of any kind. Less Annoying CRM offers 256-bit encryption to ensure data security, and its servers are hosted on Amazon.com’s infrastructure with multiple data backups kept off site, allowing data to be restored in the event of a major disaster.
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Less Annoying CRM Reviews (43)
- ★★★★★23
- ★★★★★14
- ★★★★★6
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Less Annoying CRM earns consistent praise for simplicity, reliability, and affordable pricing, but users consistently identify reporting as a genuine weakness. The product excels at core contact and lead management without requiring technical expertise. Users repeatedly highlight that setup takes hours, not weeks, configuration demands no coding knowledge, and the $10 per-user pricing stays flat with no hidden tiers or surprise fees. Customer service stands out—reviewers mention reaching live humans quickly and getting substantive help rather than scripted responses. Mobile experience works smoothly across devices, and uptime has been rock-solid for most users over multi-year periods.
The central trade-off is acknowledged across reviews: reporting and analytics are deliberately basic. Users wanting to slice pipeline data by multiple criteria, build custom dashboards, or track trends without exporting to spreadsheets consistently report hitting limits fast. User permissions are also blunt—there's no granular role-based access control, which matters little for solo operators or tiny teams but becomes a real constraint for agencies managing multiple client accounts. Native integrations are limited, though Zapier connectivity bridges most gaps for users willing to add a small extra cost.
The product works genuinely well for what it is: a lean, dependable CRM for small teams and solopreneurs who prioritize clean contact management and straightforward task tracking over sophisticated analytics or complex feature depth.
★★★★★
Thursday, January 28, 2016
“The CRM helps me keep track of customer contacts and…”
The CRM helps me keep track of customer contacts and conversations we've had and helps me not to be surrounded by bits of paper with scribbled notes on. The emailed daily agenda reminds me what's coming up for the day and includes appointments I've entered in the calendar on my phone. Importing all the contacts in my phone to the CRM was quite straightforward too. Fantastic tool for people like me who are multi-tasking beyond the reach of their memory!
★★★★★
Wednesday, January 27, 2016
“As a startup, I couldn't find a tool that was…”
As a startup, I couldn't find a tool that was simple and easy to use, but my contacts kept growing, and a spreadsheet wasn't working anymore, and was draining all my energy. I did a search and found less annoying. They have the best team, and customer service, also "in a less annoying way," and have helped me grow and organize my contacts, so its sustainable, I use it every time I interact with a new potential client. They have also a really useful mailchimp integration, so I was able to take apart my long contact list, and just integrate into less annoying, so as I add new contacts they are merged, in the easiest way. This way I can send our relevant information to segmented groups. I can't wait to integrate it further into my website. If you are a startup at day one or day 500, stop messing around and get Less Annoying.
★★★★★
Friday, July 27, 2012
“When+I+checked+out+the+software+my+first+impressions+were+good.+I+liked+the+fact+that+they+have+a+telephone+support+line.+I+got+a+return+phone+call+from+this+company+in+less+than+3+minutes,+and+it+was+a+person+and+not+a+recording.+I+don't+need+to+look+any+futher,+everything+has+been+great+so+far.+I+don't+think+Google+can+match+this+kind+of+service+for+a+small+start+up+company.”
When+I+checked+out+the+software+my+first+impressions+were+good.+I+liked+the+fact+that+they+have+a+telephone+support+line.+I+got+a+return+phone+call+from+this+company+in+less+than+3+minutes,+and+it+was+a+person+and+not+a+recording.+I+don't+need+to+look+any+futher,+everything+has+been+great+so+far.+I+don't+think+Google+can+match+this+kind+of+service+for+a+small+start+up+company.
