Mage Mojo Reviews

Rafael Pankratau from RafCamera (2 - 10 Employees)

Pros:
1. Quite fast and reliable service.
2. Experienced technical support.
3. Varnish, RabbitMQ, ElasticSearch, CDN are included into the package price.
4. Reasonable pricing.

Cons:
1. Billing system based on sessions count via GA is glitchy and always trying to charge you much more than you actually owe them.
2. Important terms of service are hidden.
3. They will charge you for all remaining unused time of contract the moment you tell them to cancel the service. I was charged for remaining 19 months (about $1800). I had no any chance to learn these terms when I entered this contract since they did not provide it anywhere personally to me or publically to everyone.

I was happy customer initially, not so happy later, and furious customer now. My advice is to avoid them unless you agree to play by their secret one-sided rules. I consider them now as average company with dishonest behavior.
At the moment I'm posting this info they just stopped to respond my messages for 5 days already.

Sandra from Coaching (2 - 10 Employees)

Buyer Beware!!! This company is a scam. It took me over two months to migrate to another company. They would not provide me with solutions or the proper information to make my migration. They kept lagging and would not get on the phone when there was a real issue that needed communication. They kept withdrawing money from my account when my migration was complete. They are a rip-off to say the least. They are unethical and will steal your money.

Dave from 4 STRATUS hosted at magemojo

while the magemojo worked with dedicated servers, I never had problems. However, they forced me to switch to the new service, STRATUS, with the promise that it would be better. It sucks, the server goes down all the time and I lose a lot of sales. You do not have to believe me, just view the status of the server https://status.magemojo.com/ or check http://prntscr.com/mu4ofq. They use an excellent server, amazon, and even then they live in trouble, no logic! For the high price and the quality of the support that has greatly decreased, it is much better to hire Amazon directly.

Neil from compass22

Their service has gone bad after focus shift to Stratus. Site goes down a number of times now. They cannot tell reason even being experts. They used to be good earlier.

Admin from malabarbay.com

Did not like the support and overall experience with them. No more hosted with them now.

Ekhlak from myimaginestore

Store got infected 2-3 times with malware in last 6 months.

Garry from TheSockMonster

Initially good but slowly started facing issues