What is ManageEngine?
ManageEngine crafts the industry's broadest suite of IT management software. We have everything you need—more than 90 products and free tools—to manage all of your IT operations, from networks and servers to applications, service desk, Active Directory, security, desktops, and mobile devices. Since 2001, IT teams like yours have turned to us for affordable, feature-rich software that's easy to use. You can find our on-premises and cloud solutions powering the IT of over 180,000 companies around the world, including nine of every ten Fortune 100 companies. As you prepare for the IT management challenges ahead, we'll lead the way with new solutions, contextual integrations, and other advances that can only come from a company singularly dedicated to its customers. And as a division of Zoho Corporation, we'll continue pushing for the tight business-IT alignment you'll need to seize opportunities in the future. About us: https://www.manageengine.com/company.html Our offices are located in the US, India, Japan, China, Netherlands, Australia, Mexico, and UAE. For more information, ?follow the company blog at http://blogs.manageengine.com/, our Pitstop Community at http://pitstop.manageengine.com/, Facebook at http://www.facebook.com/ManageEngine, and on Twitter @ManageEngine. Try any of our tools for free: https://www.manageengine.com/free-tools.html.
Alternatives to ManageEngine
CHROMEISSpotlightCHROMEIS Pvt. Ltd. an ISO 9001:2015 certified, Microsoft Partner company that enjoys excellent reputation in Internet industry… Learn more about CHROMEIS.
ConnectWiseSpotlightWho We Are Born out of a single software solution designed to help MSPs gain control of their help desk and billing… Learn more about ConnectWise.
ValicomSpotlightValicom has delivered over 30 years of experience and insight into TEM solutions. From software-only models to fully-managed TEM… Learn more about Valicom.
SyxsenseSpotlightSyxsense combines IT management, patch management, and security vulnerability scanning and remediation in one powerful… Learn more about Syxsense.
NinjaOneNinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams with visibility, security, and control over all… Learn more about NinjaOne.
RisingMax IncWe are the world’s leading software development companies who create strategic software solutions that drive revenue, reduce… Learn more about RisingMax Inc.
ConSolConSol Consulting & Solutions Software GmbH is a Munich IT full service provider. The range of solutions offered by the IT… Learn more about ConSol.
IPXOAn IP address marketplace that helps lease and monetize unused IP resources and alleviates the IPv4 shortage problem. We provide… Learn more about IPXO.
KaseyaDeliver the highest quality IT management and security services and empower your team to do more with the resources you have… Learn more about Kaseya.
AteraAtera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility… Learn more about Atera.
ManageEngine Reviews (14)
- ★★★★★12
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
ManageEngine commands overwhelming user satisfaction, with nearly all reviewers giving it top marks. Users consistently praise responsive customer service, intuitive setup, and reliable performance. The Configuration Wizard is mentioned multiple times as making initial deployment straightforward, with one user operational within 14 hours of purchase. The application is described as both affordable and effective for help desk and asset management tasks.
The only substantive criticism appears in a single review noting that customer support response times could be faster, though the issue was ultimately resolved. Another reviewer felt support was "good but not excellent," though they remained satisfied overall. Beyond these minor quibbles about response speed, the reviews contain no complaints about functionality, features, or reliability. The consistent refrain across the board is strong recommendation to others.
★★★★★
Tuesday, December 11, 2012
“Customer service was very helpful to me with my questions.…”
Customer service was very helpful to me with my questions. I felt treated very well by them! The wizard was very easy to use. I felt like a pro in no time, no complaints at all!
★★★★★
Friday, November 30, 2012
“I+had+a+problem+setting+it+up,+so+it+took+me+a+couple+of+days+to+call+their+support.+They+were+very+helpful+and+got+my+problems+fixed+right+away!”
I+had+a+problem+setting+it+up,+so+it+took+me+a+couple+of+days+to+call+their+support.+They+were+very+helpful+and+got+my+problems+fixed+right+away!
★★★★★
Monday, November 26, 2012
“Customer+service+was+good+but+not+excellent.+All+of+my+questions+were+answered,+just+not+as+quickly+as+I+would+have+liked.+The+Config+Wizard+streamlined+the+whole+process+and+overall+I+am+very+satisfied.+”
Customer+service+was+good+but+not+excellent.+All+of+my+questions+were+answered,+just+not+as+quickly+as+I+would+have+liked.+The+Config+Wizard+streamlined+the+whole+process+and+overall+I+am+very+satisfied.+
★★★★★
Thursday, June 7, 2012
IT+Support+Specialist+At+Tieto“The+application+is+very+intuitive+and+easy+to+use.+Customizing+the+application+was+cakewalk.+The+Admin+Panel+was+so+well+organized+and+all+we+needed+to+do+was+click+‘Start’+on+the+Configuration+Wizard.+The+application+guided+us+through+the+complete+configuration+process+and+we+were+ready+to+start+working+on+tickets+on+Day+2+of+our+purchase.+It+took+just+14+hours+to+get+ServiceDesk+Plus+On-Demand+up+and+running+100%+and+start+managing+our+IT+service+desk.”
The+application+is+very+intuitive+and+easy+to+use.+Customizing+the+application+was+cakewalk.+The+Admin+Panel+was+so+well+organized+and+all+we+needed+to+do+was+click+‘Start’+on+the+Configuration+Wizard.+The+application+guided+us+through+the+complete+configuration+process+and+we+were+ready+to+start+working+on+tickets+on+Day+2+of+our+purchase.+It+took+just+14+hours+to+get+ServiceDesk+Plus+On-Demand+up+and+running+100%+and+start+managing+our+IT+service+desk.