
Maxpanda
★★★★★ 5.0 · 34 Reviews
What is Maxpanda?
Maxpanda CMMS Software Optimizing Maintenance & Operations for $99/month. Maxpanda CMMS Software offers a suite of tools that includes integrated asset management, inventory management and preventive maintenance. The system is web-based, allowing users access it from anywhere. Property Managers and Facility Directors can choose how they would like to track their assets in real time. Maintenance related costs flow directly into the accounting package and users are alerted of the updates through push notifications. Customers can submit requests through any web-accessible browser, ensuring that nothing slips through the cracks and requests are routed in a routine fashion. After a request has been submitted and approved by the Admin, it’s then converted to a work order where users are notified by email about the status. The Maxpanda team provides additional services to their clients, such as 3rd party integration, conversion and client data uploads. They have flexible subscriptions so companies can purchase the amount of usage they need, with unlimited user roles for each account.
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Maxpanda Reviews (34)
- ★★★★★33
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Maxpanda is a cloud-based maintenance management system that users consistently praise for ease of use, affordability, and responsive support. Nearly all 34 reviews rate it five stars, with only one four-star review that remains positive overall.
Users highlight several concrete strengths. The no per-user fees model stands out as a major cost advantage, especially for organizations with many staff. The mobile app and web access enable work from anywhere without network dependency. Custom reporting and flexible setup allow teams to configure workflows to their needs. The calendar interface for preventive maintenance is frequently mentioned as intuitive. Integration features like QR codes for guest work requests and contractor assignment tracking appeal to diverse industries—schools, healthcare, marine, hospitality, and facilities management.
Support receives consistent praise across reviews; users report quick response times and knowledgeable teams. Training resources including videos and live chat help users get productive quickly. The software also wins points for regular updates that add functionality and one review notes a helpful free data migration from legacy systems.
The only notable gap appears in one review mentioning the mobile app lacks local currency support in some regions, though the team reportedly committed to fixing it. No other meaningful criticisms emerge across the 34 reviews. The overwhelming consistency suggests Maxpanda delivers reliable, well-supported maintenance management at a price point that resonates with buyers.
★★★★★
Monday, September 12, 2016
“We are a small but growing preventative maintenance company in…”
We are a small but growing preventative maintenance company in Thailand catering to 300 Starbucks locations for their maintenance on all restaurant equipment. We used to have many phone calls per day and many text message that get deleted/missed/omitted. Now with Maxpanda CMMS nothing gets lost and the client is aware of all issues from start to finish. The mobile app is not in our local currency (MYR) but the Maxpanda team has assured us that they will provide the solution. We like this, they are very customer oriented. We subscribed for the yearly subscription and we were offered great discount. These capabilities are useful for helping our company keep projects within scope. We had some issue and contacted the support. They responded really quick and were very helpful. Can switch subscription levels based on my needs, a lot busier in terms of seasonal volume.
★★★★★
Thursday, September 8, 2016
“How easy it is when I add a contractor to…”
How easy it is when I add a contractor to all work orders, assign to that company the work order and I can follow the progress of the work all in real time. Lovely software for maintenance management assets of all types and locations of any types. Rafa Inegtera, co owner.
★★★★★
Tuesday, September 6, 2016
“New features are constantly added to the software. This improves…”
New features are constantly added to the software. This improves the efficiency of the software as we are very specialized needs in marine maintenance. The manager or the person in charge or the staff can look up work order history to make sure all work orders are completed. In our case the captain of each vessel creates these as needed. We have also pasted laminated QR Codes for our guests to enter work requests through the guest portal. This is great for feedback and more pressing issues that the Captain might not easily recognize through out the entire vessel.
★★★★★
Tuesday, September 6, 2016
“Get started guide was simple and straight forward. We got…”
Get started guide was simple and straight forward. We got used to the software quickly. They also have great customer support. We subscribed for the yearly subscription and we were offered great discount. These capabilities are useful for helping our company keep projects within scope. We had some issue and contacted the support. They responded really quick and were very helpful Can switch subscription levels based on my needs –campground, a lot busier in summer vs winter We love the ability of being able to set up our company and reporting the way that we need it. Customer service was very helpful throughout our installation
★★★★★
Monday, September 5, 2016
“Using the work order management system was difficult as first…”
Using the work order management system was difficult as first but now we use it every day for all our needs and tasks. The live online training makes it easy to learn everything about the work order management system quickly. The work order management system is very good. It allows companies to be more efficient in management at a reduced cost. The push notification in our new work order management system keeps you updated whenever you have a new work order. We have been using Maxpanda work order management system for years now and we are very satisfied with our decision. We got live online training for our employees after getting Maxpanda. It was very effective and made them familiar with the work order management system quickly. Great ROI. We have used Maxpanda work order tracking software for 3 years now; it has been one on the easiest programs we use in our organization. It has been a very useful work order tracking software for our growth. I have only been using Maxpanda work order tracking software for a year now and there are a lot I like about Maxpanda work order tracking software. I am still learning the system so far the guides and the videos have been very helpful. Setup is extremely easy and with the help of 24/7 tech support we've surpassed our expectations as a service pm company.
★★★★★
Monday, September 5, 2016
“We have been using Maxpanda work order management system for…”
We have been using Maxpanda work order management system for years now and we are very satisfied with our decision. We got live online training for our employees after getting Maxpanda. It was very effective and made them familiar with the work order management system quickly. Great ROI. We have used Maxpanda work order tracking software for 3 years now; it has been one on the easiest programs we use in our organization. It has been a very useful work order tracking software for our growth. I have only been using Maxpanda work order tracking software for a year now and there are a lot I like about Maxpanda work order tracking software. I am still learning the system so far the guides and the videos have been very helpful. This work order tracking software is great! Very easy to use once you learn the basics. The program fits our needs perfectly and the customer service is fantastic. I think the mobile app is a really good idea. I run my work order tracking software on an iPad whenever I am not at my desk. Very helpful work order tracking software but has little difficulty navigating at times. Teaching our employees how to use the software has never been easier with the training videos. The videos explained every step in using Maxpanda work order tracking software.
★★★★★
Monday, September 5, 2016
“The product is cloud-based, and the company is excellent. It…”
The product is cloud-based, and the company is excellent. It is web based so you can access it on any computer with internet connection. It's web-based and has the ability to run custom reports. The mobile phone App is unique. It keeps you up to date and makes sure you don't lose any work orders. This functions seamlessly with Maxpanda and saves us so much time. I also love that each release seems to add easier functionality to all of our processes. I like the ease of use and the customization applications and reports. Excellent customer support service. Everyone is helpful and knowledgeable about the product! The entire facility is quite pleased with the ease of this product. Thanks to the team at Maxpanda CMMS for helping us on small hurdles on our first few days.
★★★★★
Monday, September 5, 2016
“We have been using Maxpanda cmms preventive maintenance software for…”
We have been using Maxpanda cmms preventive maintenance software for a while I have to say its efficiency is always increasing with every update. It is reliable and we don’t use papers anymore. You don't have to be on your desk or in your office to use Maxpanda. It can be used on phone, tablet and any computer anywhere. All you need is an internet. Get started guide was simple and straight forward. We got used to the software quickly. They also have great customer support. These capabilities are useful for helping our company keep projects within scope. We had some issue and contacted the support. They responded really quick and were very helpful. We love the ability of being able to set up our company and reporting the way that we need it. Customer service was very helpful throughout our installation. Overall, we like this Maxpanda very much.
★★★★★
Monday, September 5, 2016
“As the physical plant manager and facility director my role…”
As the physical plant manager and facility director my role is quite busy. Let me just say this. Maxpanda CMMS has not only streamlined our front desk operation but our entire business process by how we handle customer care, vendor assignments and staff work orders. Very easy to use, you must have this software. The starter plan is good, $60/month for everything and all. Very good offer.
★★★★★
Monday, September 5, 2016
“New features are constantly added to the software. This improves…”
New features are constantly added to the software. This improves the efficiency of the software. It also fixes some minor problems from the previous versions. Our organization is non-profit but we needed management software. Turns out Maxpanda gives discount for non-profits. We are grateful for that. The manager or the person in charge or the staff can look up work order history to make sure all work orders are completed. The colourful work order calendar makes it easy for staff or users to know what to do and when to do it. The software lets you separate out your account. Users don’t have to create multiple accounts for different purposes. One account can be used for multiple purposes. This is like having multiple accounts in one. Maxpanda allowed me to switch easily from another platform. They also imported all of my data for free, this was excellent as it saved us alot of time. HIGHLY RECOMMEND.
