What is Mindy Support?
Mindy Support is a trusted outsourcing partner for several Fortune 500 and GAFAM companies, and busy start-ups worldwide. It is one of the largest BPO service providers in Europe, with 2,000 employees in 6 offices throughout Ukraine. We build effective teams that specialize in:
Data annotation & data collection
Customer support services
Sales and marketing assistance
We empower companies all over the world by providing cost-efficient outsourcing with no compromise on quality. Our agents are proficient in 15+ languages.
Why Choose Mindy Support?
Expertise and High Quality
We get it done with the highest quality benchmarks while rapidly scaling up. During our 8 years of experience, we successfully realized over 600 projects.
Mindy Support is compliant with the highest levels of data security (we are GDPR, CCPA & HIPAA compliant; obtain ISO 27001 and ISO 9001 certificates; are currently in the process of getting SOC 2 Attestation).
The safety and security of your data are given the utmost importance which is why our employees work in monitored and secured offices in addition to NDA and Data Protection Agreements.
We’ve been a trusted partner to companies including GAFAM, world-known brands, international education institutions, and government organizations. From 2013 till today, we've been able to grow from 30 to 2000 employees, increasing our revenue by 97 times, and sustaining our 80% customer retention rate. Some of our partnerships have lasted for 6 years already.
Our approach is based on effective management, rapid & efficient recruitment, organized KPI, and motivational systems. Each project is managed by a dedicated Project Manager, the main contact person who provides oversight functions.