Monet Software
★★★★★ 4.0 · 1 Review
What is Monet Software?
Monet Software is a global provider of workforce optimization software solutions for contact centers. Monet’s cloud-based solution, Monet WFO Live, is an affordable and easy to use call center optimization software solution that includes workforce management, call recording, quality monitoring and performance management. Contact centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software. For more information about Monet Software, please go to www.monetsoftware.com or subscribe to our blogs about Workforce Management. • Affordable: Low per user fee, minimal capital investment, no hidden costs • Fast set up: Get started within 30 days, easy to learn and use • Complete functionality: Workforce Management, Call Recording, Quality Assurance and Performance Management • IT friendly: Secure and cloud-based, minimal IT management • Proven results: Improved service levels, increased productivity and compliance Corporate website: www.monetsoftware.com Workforce management blog: http://monetsoftware.com/blog
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Monet Software Reviews (1)
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- ★★★★★1
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Review Summary
Generated using AI from real user reviews
Monet Software delivers unified call center management in a single platform, eliminating the need to juggle multiple tools. The reviewer values how it simplifies team management, quality oversight, and call handling while reducing the risk of dropped information across disconnected systems. This consolidation appears to be the core strength for at least this user. With only one review available, there's limited insight into potential drawbacks or how the software performs across different team sizes or use cases.
★★★★★
Monday, December 2, 2013
Big Shrimp, Big Waters“Monet software is exactly what I have been looking for…”
Monet software is exactly what I have been looking for in a call center suite. Managing my teams has never been easier. Before I had to rely on multiple pieces of software to take care of employee management, quality management and managing calls. Now I don't have to worry about losing anything while trying to juggle the workload.