Monet Software

Monet Software

Serchen Index

25.40
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What is Monet Software?

Monet Software is a global provider of workforce optimization software solutions for contact centers. Monet’s cloud-based solution, Monet WFO Live, is an affordable and easy to use call center optimization software solution that includes workforce management, call recording, quality monitoring and performance management.

Contact centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software.

For more information about Monet Software, please go to www.monetsoftware.com or subscribe to our blogs about Workforce Management.

• Affordable: Low per user fee, minimal capital investment, no hidden costs
• Fast set up: Get started within 30 days, easy to learn and use
• Complete functionality: Workforce Management, Call Recording, Quality Assurance and Performance Management
• IT friendly: Secure and cloud-based, minimal IT management
• Proven results: Improved service levels, increased productivity and compliance

Corporate website: www.monetsoftware.com
Workforce management blog: http://monetsoftware.com/blog

Monet Software Key Features

Workforce management

Workforce Optimization

Performance Management

Call recording

Quality management

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Monet Software Reviews

4.0

Excellent!

1 Review

Last reviewed on
02 December 2013

What do you think?

Help other software buyers make informed decisions.

Monday, December 2, 2013

Monet software is exactly what I have been looking for in a call center suite. Managing my teams has never been easier. Before I had to rely on multiple pieces of software to take care of employee management, quality management and managing calls. Now I don't have to worry about losing anything while trying to juggle the workload.

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