Nectar Desk

Nectar Desk

1 Review · Last reviewed on 22 September 2017

What is Nectar Desk?

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.

Nectar Desk Key Features

call control

IVRs

call recordings

automatic call distribution

extensions

ring groups

auto-dialing

agent performance analytics

CRM integrations

Nectar Desk Reviews

5.0

Excellent!

1 Review

Last reviewed on
22 September 2017

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Friday, September 22, 2017

from Flywave

Nectar Desk precedes the cloud call center market as its benefits and technology transform businesses profitability with fantastic success. Nectar Desk's cloud-based call routing, IVR, auto dialing, analytics and monitoring features let companies focus less on their technologies but more on creating unforgettable customer experience and loyalty while increasing volumes and profits in times.

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This page was last updated 22 September 2017 03:36