Nextiva

Nextiva

20 Reviews · Last reviewed on 29 January 2016

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Nextiva Reviews

4.8

Excellent!

20 Reviews

Last reviewed on
29 January 2016

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Monday, February 1, 2016

from Jackson

Nextiva is helpful and reliable and above all, the sales and technical representatives are well-spoken. I have found everyone I have spoken to to be very helpful and clued-up. Setup is as simple as plug and play.

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Monday, February 23, 2015

from BLM Counseling

I strongly recommend Nextiva to any individual or company looking for the best VOIP experience and flawless service available today. Our Company has been with Nextiva for many years and love them. Nextiva’s service, professionalism and reliability has not changed since the first day. I would happily recommend Nextiva to anyone interested in VOIP. I have no complaint about this company.

4 of 4 people found this review helpful.
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Friday, January 23, 2015

from Fisher Management

Nextiva’s customer service has always been very responsive and the system is easy to use. There are plenty of additional features that makes it easy to configure a phone system that does whatever you need it to for your company. Great company!!!

4 of 4 people found this review helpful.
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Monday, December 29, 2014

from Law

Companies rarely get a review from me. I tried them out with one line of service before signing up then after everything looked good, I got my entire office using them. If you are thinking of using them are do use them, make sure to use the iPhone app. It's the best.

2 of 2 people found this review helpful.
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Wednesday, November 12, 2014

from Ray's Bikes

Nextiva provides a fantastic package overall. If you want a reputable VOIP company that is listed in US, you can’t go wrong with Nextiva and I can see that their product and service only keeps getting better. Their Office VoIP is one of their best products and I would highly recommend it for your office and business use.

3 of 3 people found this review helpful.
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Monday, September 29, 2014

With Nextiva I can bank on efficient customer service whenever I call, as I was just reminded again now. We have a new clerk starting on Monday and I wanted to get everything set up beforehand. The call lasted less than 15 minutes and they really covered everything from the new extension to voicemail, login, and everything.

4 of 4 people found this review helpful.
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Thursday, September 11, 2014

Nextiva claims Amazing Service on the website and when you talk to them, even before buying,, they certainly live up to their motto. My company has grown from 8 employees in 2010 to 39. While I outsource management of our Nextiva account, my engineer can always add or edit each employee’s settings with no hassles.

4 of 4 people found this review helpful.
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Tuesday, June 10, 2014

Before signing up I was hesitant to switch my phone service to Nextiva. I never heard of this company before and didn't want to risk anything. While I did my research before signing up, I needed more trust. So I first tested the phone service without transfering my numbers over. Customer service was good from the start, my phones were setup easily and the calls were clear. Making it a practical no brainer to switch my phone numbers over to Nextiva. I think it's a good phone service.

3 of 3 people found this review helpful.
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Monday, May 12, 2014

from BBV Solutions Ltd

Nextiva is an important part of our everyday operations be it receiving faxes, booking hotels, or scheduling interviews. What makes things even more useful for us is that all these services are available regardless of our presence in the office. All these services are easy to use, and backed up by a proactive support team. Thanks a lot, Nextiva!

6 of 6 people found this review helpful.
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Wednesday, April 16, 2014

I’ve been quite happy with Nextiva. I’m a new customer and moved over to their service from Comcast phone service. Everything has worked out well and the customer service has been great.

4 of 4 people found this review helpful.
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Monday, March 31, 2014

I have used Nextiva for my business for about 3 years. While their features, call quality and reliability are all very good, what really sets them apart is the customer support. I have access to the control panel and can make any changes from there, which is nice. I can also use the iPhone app for updates. This is very convenient since I don't always travel with my computer. Even better is that when I need help, I can call Nextiva customer service and they always help me.

4 of 4 people found this review helpful.
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Friday, March 21, 2014

I don't have a Facebook account so I'm writing this review direct. Nextiva has been a great solution since I started using it in February.

6 of 6 people found this review helpful.
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Monday, March 3, 2014

I'm happy with the Nextiva service. It works the way I expect it to and I give it 5 stars.

5 of 5 people found this review helpful.
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Monday, February 24, 2014

from R5 Remodeling

I called in today to ask a question about the ringing features of my app phone. It was answered quickly and with a great attitude. Every person I've talked to at Nextiva is technically savvy and friendly. I'm pleased and happy to be a customer.

4 of 4 people found this review helpful.
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Monday, November 25, 2013

from na

Running my business with Nextiva as the phone service company has been very good. I pay less than what I was paying with Verizon and all around seem to be getting more. Whenever I call the customer service phone number on their website and speak with someone, you can tell that they like their job and are a part of a good company. The things this phone service can do is much much more than what the Verizon service would do and it's easier to deal with a company like Nextiva. Especially when I compare them to Verizon or Vonage. Vonage is the service I use at home and they aren't as good.

4 of 4 people found this review helpful.
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Thursday, November 14, 2013

from PC Professionals

I'm writing to share my experience with Nextiva. I've worked with numerous people over there for a long time and they all deserve a special thanks. Every person I talk to is patient, knowledgeable, has a great personality and they solve my problems. Great service.

3 of 3 people found this review helpful.
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Monday, October 14, 2013

from Maid Pro

I'm not technical and don't try to be. My phone service works the way it should and the customer telephone support is impressive. This isn't like reviewing an iPhone. It's a business phone service that gets the job done and it's one of the few things in my business that I don't need to worry about.

3 of 3 people found this review helpful.
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Friday, October 11, 2013

from FCRI

The phone system is terrific and the entire value is unbeatable. We get more from Nextiva than we did with Verizon, yet we are paying practically half the price. Technical and customer service over there is top notch.

3 of 3 people found this review helpful.
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Monday, August 19, 2013

from Harry Auto's

Tried them out and realized their service wasn't great... NOT IMPRESSED with them at all..

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Friday, May 31, 2013

from -

Awesome Service! These guys were the most affordable solution I found and provided me a ton of features. Plus they were helpful and professional.

5 of 5 people found this review helpful.
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This page was last updated 22 March 2018 07:22