nGUVU

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nGUVU

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About nGUVU

Improve Agent Performance with Gamification

We create positive, motivated, and engaged call centers and contact centers with our intuitive and engaging platform.

nGUVU employee engagement solutions boost agent performance by leveraging social media, game mechanics, and employee engagement strategies to influence behavior and intrinsic motivation by providing consistent feedback that helps agents reach targets and goals faster.

By using the power of your existing data to drive machine learning and predictive analytics, we ensure that contact center managers can prevent attrition and absenteeism through powerful insights, as well as increase job performance and maximize peak productivity.

nGUVU Key Features

  • Workforce Optimization
  • Gamification
  • Manager Overview
  • SPARKS
  • Contests
  • Quizzes
  • Challenges
  • Badges and Awards
  • Agent Avatar
  • Interactive Leaderboard

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This page was last updated 30 October 2018 03:48