OneSaas

JULIET NELSON from Industry Update (11 - 25 Employees)

Happy with overall customer service

Stephen from Bits4Blokes

Very well designed program with excellent support staff. I have been using them for a number of years for various integrations, and most recently a new Neto - Xero integration. Which the integration still has some aspects they are trying to fix up, their support staff are second to none in helping me bypass the issues. I can't thank Johhny and Adela enough (who i have been dealing with for a few years) and more recently Marck who is also fantastic

John Hearn from Risk Management Essentials Pty Ltd

Great program to account for online trading directly in to MYOB
Would be good to get additional customer detail to add to customer cards such as address and ABN

Doug Clark from Jenier Ltd

Wow - The help I have received from OneSaas has again been outstanding. Especially the continued persistence of Hazel in her drive to solve the problem. many thanks Hazel.

Doug - a very happy OnSaas customer.

Molly Crossin from Industry Standard

The initial integration had some hiccups but customer service was extremely responsive. Troy worked with me for hours over 2 days to make sure my data was synced perfectly.

Mandy Li from Toee Tire North America Inc.

I just had issue with my account. And got help from customer service ,Troy! He is really really helpful. Not only help me solved the issue, but also invite me to a new system beta test! Really awesome service!

wayne kurz from mondo kitchen

Onesaas works well for Mondo Kitchen. Response time for any service issues is handled quickly.

Denise Rinehart from Treeline Organics

Troy was super helpful getting us set up today. Super easy process and very helpful support.

Stacy from Milepost 42 LLC

I've been using OneSaas on behalf of a client for about 3 years now. It works well to sync the ecommerce store with QuickBooks and also the shipping system, saving a lot of time vs having to do manual data entry.

Occasionally there is a glitch, but whenever I contact the support team, they always respond quickly and get the problem fixed. We had a little issue the other day where a couple of orders wouldn't sync due to a change in the product SKU. Troy responded right away and fixed the problem - everything is working splendidly again.

Bron from The Wig Outlet

OneSaas Customer Service is excellent! Marck was terrific - quick, efficient, effective & friendly. Thanks for all your help!

Andrew from Plan 4 Profit

Troy was a big help today. OneSaas is working really well. definitely recommended :)

Kath from Slt

Support is always great. Thank you hazel.

Jesse from Toshi Australia

Always very swift to respond to customer service enquiries that I make. Always able to help me fix my errors. Highly recommend using their service.

Clay from Forward Ink

Great Service by Marck

Steve from San Francisco Soft Wear, Inc.

I've had occasion to need OneSaas's help a half dozen times in the past ten days, trying to rationalize Woo Commerce with Quick Books. The OneSaas team members I have dealt wth -- Hazel, Rafael, Marck -- have been very efficient in the resolution of my issues. Consistently wonderful is how I would describe OneSaas.

Natalie Peat from Natalie Group

Great service and very fast efficient support team that resolve issues immediately.

Stephanie Evans from Tom & Teddy

Adela was very helpful with my query. I hadn't dealt with an issue before and she explained all the steps and help me resolve the issue very quickly.

Stephanie from The Conference Planners

Hazel was quick and efficient and resolved my issue immediately. Thank you!

Michelle Lillicrap from Lockeroom Pty Ltd

Great support. Marck was easy to communicate with and went out of his way to stay connected until my issue was resolved. Thanks Onesaas

jeffrey walter from latex bedding pl

Marck was dedicated to resolving my problem - many thanks

Travis from Cyntell Medical Supply

Marck was great at answering my questions and very prompt responses.

luna from Clay Imports

Marck help me in good manners and less than 2 minutes. Thanks,

Helen Goodman from Invisible Business Solutions

Connecting Woo-coomerce to Unleashed for a small business client, the support with sync query was prompt and helpful from Adela, Johnny and Marck, Thanks Guys!

Thomas Conway from DGS Retail

Had trouble syncing between zoho and bigcommerce and Marck was able to help

Link from Tigit Motorbikes

I'm new to OneSaas and so far so good. Thanks Troy.

Ruman Kazi from Green Gorilla

Excellent customer support. Troy and Rafael walked me through every step of the way and were very patient with me while I did things I've never done before as they related to integrating something new.

David from JT's Coconut Essence

Troy helped me a lot these days to solve problems with integration. He is such a wonderful guy and always try to help. Thanks for you work!

Richard Tornetta from Sparked Innovations, LLC

We use OneSaas for our website transactions at https://shop.sparkedinnovations.com and every time there were a sync or configuration issue, OneSaas support would be either immediately available through chat or very responsive through email. As an online retailer, every minute counts and clean data is a must. We feel that the support team at OneSaas genuinely cares about keeping us up and running successfully.

Penny from The Distributors Brisbane

We are a new customer to OneSaas and are extremely pleased with there efficiency and professionalism.

Robyn from UBC

Excellent and fast service by Hazel when I had a problem - resolved within an hour!

Gail from Wormlovers

Always very responsive to support requests and work with us to solve any questions. Other than that it just WORKS!

Jenny Marks from Wheatgrass Pty Ltd

We have been using OneSaas for a number of years and are very pleased with the results. It saves us time and money. If we have an issue it is resolved quickly. It can be tricky to set up but once working we wouldn't be without it.

Phillip Welch from Medex Australia Pty Ltd

Truly great app. We do not have an 'in house' IT team but easily integrated both Ebay and our Wordpress site to MYOB to process orders into invoices. So far the performance has been flawless and our one and only issue was resolved in one contact with the developers.
What has this meant for our business? I estimate that we save around 20 HOURS PER WEEK in staff wages to manually input orders. As far as a return on investment it is FANTASTIC. 100%. Thanks guys!

Malcolm Eaton from Just Wheelie Bins

Great support again, had an issue with MYOB not connecting after we did the (2) Factor authorisation set up, the team were very helpful re-establishing the connections. Thanks guys. Cheers Mal

Rory HOOLOHAN from blue lpg pty ltd

Top service from Adela, Rast response and fixed my issues immediately, thanks a lot.
Rory

AJ Carr from Opal Digital

Rafael got the job done efficiently and painlessly and was great to deal with via email and chat.

Luca from Lucas Boutique

Hazel was a great help resolving a sync issue today! Thank you!

armaghan from mercuryit

I got a quick answer on my issue/inquiry on live chat with Rafael, happy with his support services.

Jayde Devlin from Devlin Family Trust trading as Caltex Thabeban, Hervey Bay and Bundaberg Central

By using OneSaas to map over our back office information to MYOB, saves myself so much time and the company thousands of dollars every year in wages. We have had the system in place for over 4 years now and highly recommend it to everyone.

Brett from Black Magic Concepts

We have been using onesaas for over 5 years now, first with integration from OpenCart to Saasu, and more recently with woocommerce to Saasu, it’s been great. Any issues are quickly dealt with by the team at Onesaas. Highly recommend

Nick Cook from Blue Earth Limited

I have been using OneSaas for awhile now, syncing WHMCS to QBO. Has done a great job, and in truth I don't really think about it anymore, it just works in the background. So yes recommended by me.

David from David Discount Tyres

Excellent, smooth integration between Woocommerce and MYOB. Fantastic staff, fast response and resolutions to what we required.

Zelna Suttie from Ultra Lifestyle

Friendly team and easy to deal with.

Rich Puddicombe from Stainless Safety Solutions LLC

OneSaas is the hub of my virtual company's structure, as it makes integration of all the pieces very Easy.

Thomas O. from Nutritional Performance Labs

Great plugin! I use it to sync Woocommerce, Unleashed and Xero.
Excellent support backup as well, so you can't go wrong here.

David from Grandpas Toys

Saves me so much time. Enters all my website sales into MYOB without me doing anything which allows me the time to make products

Matthew Green from Drifta Camping & 4WD

We have been users of OneSaas for nearly 3 years.
Their integrations for us, from several platforms, have made running our business so much more accurate and less time consuming.
On occasions, glitches arise, their customer support is always prompt, friendly & helpful.
I couldn't recommend them highly enough.

Paul from PDQ

Brilliant product and great service if you need help with it. Saves a lot of time.

Peter from Wire industrial & Marine

I'm new to running an online ecommerce site & although the site is in it's infancy the integration between MYOB & Shopify has been faultless. The only errors have been my own doing & it was OneSaas that alerted me to the error.

Highly recommended!!!

Tom from Diamond Skylights

OneSaas has been an essential part of out IT for several years. We use their integration tools to connect our cloud databases everyday, and have found the product to be reliable and the service when required to be prompt. They are very much a customer focused company who are a pleasure to deal with.

Philip Oakley from Outserve Ltd

I have always found support from OneSaas excellent. I have particularly found their chat window support helpful but email support has also been fast and efficient.

Loraine from Laflex

Needed help in closing my account as no longer needed and Laszlo was amazing, sorted the problem with getting into my account, great service

Chris Truter from Gear Shop

Melania was great, Thanks for helping me get connected.

Anshh from Mish Limited

Adela was great! Quick, responsive and a lovely person to clarify all the questions. Thanks :)

Laurence from B2B Supplies Ltd

Hold on to Melania - She is brilliant.

We had months and months of e-bay sales that needed invoicing and sorting out, after a quick google search onesaas looked like an option that would pretty much do it all for us, and it did!

What would have taken me several days took about 15 minutes from installation, sync etc to having all of our e-bay sales invoiced perfectly ready for reconciling.

Melania, helped throughout the process and was extremely helpful.

We will now look to stop using BOLD for our shopify stores too as we have had nothing but problems with them.

This really is brilliant and the fee that you pay is NOTHING to the time it SAVES you.

Thanks,
Laurence
www.b2bsupplies.co.uk

Greg Parish ACS tvocp from The DAM digital audio music

I couldn't get Bigcommerce to sync Xero App. correctly.

Melania had it sorted in a moment.
Exceptional troubleshooting skills considering others had been trying to find the glitch for two days. A brilliant result!

Bernd Snijders from Amsterdam Film School

Adela helped us out and everything is syncing fine now. Thanks a lot!

Lisa Hoddinott from Freelance / Graphic Design Services

Adela was a great help today! She quickly solved a problem I was having for days!!! Thanks for the great service Adela.

Solomon Ilochi from MassMobile Inc.

Melania saved me hours and a huge headache. Highly recommended!

Charles Tachie-Mensah from Cardea Solutions

Great support and quick feedback.

and thanks to Adela for the support.

Lance from Western Sport

I was struggling with the initial setup of this for about 3 weeks. Then I heard this noise on my screen and an angel popped in and asked if they could be of assistance. Her name was Adela. She jumped into action and helped me more in 30 minutes than I had gotten in 3 weeks. She got me all set up and we did the sync together and it all worked. Wow, I am so impressed with Adela and her help. She was simply the best customer service. Thank You, Thank You, Thank You Adela.

Rudolf Pretoruis from RIW Creations

What great support from a great system.

Thanks to Adela for helping so promptly.

Tim Wilson from Better Hardware

We've been using OneSaas for 7 years now to help us transfer data between our online marketplace platforms, our ecommerce platform and our accounting systems. The team at OneSaas have always been massively helpful in resolving any issues that arise. When problems do happen it is very important for them to be resolved quickly. Johnny, Adela and the team at OneSaas are always available and respond promptly with great service. I'd recommend OneSaas in a heartbeat to any business that needs to integrate its online platforms. I simply couldn't have a business without them!

Grant from LKPrinters Ltd

For a new company ironing out the little niggles in their systems its so important to have a company like Onesaas to help you do that!
As a new user i have been easily guided through certain processes quickly and effectivly, with online chat help from the team at Onesaas ive managed to navigate all hurdles, a special mention for Adela who has been exceptionally helpful.

Derek Townsend from Melbourne Institute of Technology

Have been using OneSaas for 5 years to link Magento with Saasu and Mailchimp. It normally works flawlessly but every now and then it has a problem. Today we had an issue with an order not syncing correctly so I contacted support. I submitted the issue at 17:00 and expected it to be dealt with the next day, so was surprised to get an email from Customer Champion Adela at 19:22 advising that she had fixed the problem and asking me to check. Excellent work from Adela sorting it out so quickly and I am really happy as these things often drag out. Adela really is a Customer Champion!

Matthew Green from Drifta Camping & 4WD

We've been using OneSaas for 2.5 years and can't speak highly enough of the support we've got from the team!
Johnny seems to have landed the job of resolving most of our issues, which are usually related to issues out outside OneSaas direct control (Our website/staff/Accounting system) and he is always professional, courteous & thorough.
Thanks Johnny & the rest of the OneSaas team, you've made running our business much easier

Jessica from Rare Rabbit

We've been using OneSaas for 3 years to connect Magento and Saasu. No matter what questions or problems we have the support crew are so quick to respond and eager to resolve the issue. Thanks Johnny and Laszlo!

As for the product. Well, it does what it is meant to do. Can't complain about that! The user interface is easy to navigate around. Thanks guys!

Linsey Billings from Mountain Point

Great support team. I was just recently working with Adela on an issue and she promptly replied with exactly what I needed in order to resolve my issues and help answer my questions. Thank you!

Matt Wisniewski from USA Lab Equipment

This software is fantastic and their support is even better! I always enjoy speaking with Adela and having her fix our issues promptly. OneSaas saves us so much type and it has been a blessing. It syncs our sales from our online stores and then puts them over into quickbooks online. It even creates all items in QBO, allowing for ease of entering in items on the fly. I honestly wish there were more stars to give. Thanks OneSaas and Adela, you guys rock!

Dale from Fifty Three Group Ltd

Had a great first customer experience with OneSaas and in particular Adela - she was super quick to fix our issue and really efficient. Great work!

Felicity from Oro Bello

I've been using Onesaas for the past year and have found their product and customer service amazing. Johnny at Onesaas is exceptional, he always replies quickly to my emails and helps fix any problems I may have. He also follows up to ensure everything is running smoothly. I really couldn't be happier with their product and customer service! Thanks Johhny!

IW from Thornado

Laszlo - you have provided an excellent customer service. Problems solved immediately. Thank you.

Jerry Lucera from AutoVitals

5 stars on the quick response and Adela resolved our issues wonderfully.

Michael Gower from GOWER HEALTH & FITNESS SOLUTIONS LIMITED

Adela just helped me with a fantastic work around to fix an order transfer problem. It worked marvellously and saved me heaps of time. Thanks Adela!

BT from Freedom Products

Quick to respond when connection was lost

Jared from JTM

OneSaas is a great solution. On the rare occasion something does go wrong, they have excellent service to assist. Adela from the OneSaas team has been fantastic.

Kelly Ludwig from La'Quar

Great product and your support is second to none. Thanks so much for always being there...even fixing BigCommerce's problems.

Ms. Ryan Lloyd from Long Natural Health

The team at OneSaas is great! They have stuck with me to resolve a significant and complex issue. Now we are down to periodic emails with small errors and I so appreciate their continued efforts.

Laszlo is amazing and I am always happy when he responds to my case. He answers requests quickly and explains the situation in a kind way without ever making me feel like he's talking down to me. I have learned more about the issues that arise from Laszlo than any other employee. He is the reason I am giving 5 stars.

David Robinson from Online Seller

Adela from online support is excellent. Very helpfull.

Dawie Cronje from Keepio Ltd

Josh, Laszlo, Teodor and Anna, I have never come across such proficient software support. You've made Onesaas an amazing experience

Charne Venter from BuildVolume

Quick and Efficient! Laszlo has given excellent service and help me sort out a minor technical issue in no time. I know I am in good hands should the issue be more serious! Thanks Laszlo

Karen from MacLeod Scotland

Thanks so much for your assistance Josh! Quick, efficient and friendly service!

Les Richters from Kedo Parts Australia

We just had a small technical question, Josh handled it with ease. Have been using Onesaas for several years now, I dont think we could operate as efficiently without them

Dean from Ausrecord

Great service, with very good support from Laszlo and the team.

Daljit Katoch from Him Tech Logics Pvt Ltd

Laszlo was very helpful. and having good communication skills and understand the requirement well. keep it up Buddy. Thanks

Linsey Billings from Mountain Point

Laszlo was very helpful as I was working through some connectivity issues for a client. I would definitely recommend working with this group and Laszlo specifically.

Felicia Lo from SweetGeorgia Yarns Inc.

We've been using OneSaas for nearly two years now and it has been THE key in connecting our inventory system with our brick-and-mortar shop, our ecommerce website, and our production system. We didn't think it was possible, but it works. And recently, we experienced a hiccup with the updating of our ecommerce platform. Lazlo personally handled our issue and provided excellent service, working it all out on our behalf. So great to work with a company that is so responsive and helpful! Thank you!!

Mark from 4Ever Coffee

This is a really great service. They save me many hours each month that I used to have to spend copying and pasting. There customer service is always very helpful too - thanks Laszlo for fixing the connection between Woocomerce and xero for me tonight, I really appreciated it.

Sam from ASENZ

Lazslo and Johnny look after our accounts and are always very helpful and prompt with troubleshooting when we run into issues.

Jamie Cross from Consultant

OneSaas is a godsend if you have an online store (e.g. Bigcommerce) and need to integrate a number of platforms like accounting, shipping, inventory, crm and email.

Support is great and it's well worth the price - saves hours every month.

Very highly recommended.

Chris Worthington from CW Retail

OneSaas is an amazing app to link your apps together. I've been using it for the last few months to help automate my accounting and fulfillment. Easy to set up and customer service is great. Highly recommended!