OneSaas

OneSaas has been an essential part of out IT for several years. We use their integration tools to connect our cloud databases everyday, and have found the product to be reliable and the service when required to be prompt. They are very much a customer focused company who are a pleasure to deal with.

I have always found support from OneSaas excellent. I have particularly found their chat window support helpful but email support has also been fast and efficient.

Needed help in closing my account as no longer needed and Laszlo was amazing, sorted the problem with getting into my account, great service

Melania was great, Thanks for helping me get connected.

Adela was great! Quick, responsive and a lovely person to clarify all the questions. Thanks :)

Hold on to Melania - She is brilliant.

We had months and months of e-bay sales that needed invoicing and sorting out, after a quick google search onesaas looked like an option that would pretty much do it all for us, and it did!

What would have taken me several days took about 15 minutes from installation, sync etc to having all of our e-bay sales invoiced perfectly ready for reconciling.

Melania, helped throughout the process and was extremely helpful.

We will now look to stop using BOLD for our shopify stores too as we have had nothing but problems with them.

This really is brilliant and the fee that you pay is NOTHING to the time it SAVES you.

Thanks,
Laurence
www.b2bsupplies.co.uk

I couldn't get Bigcommerce to sync Xero App. correctly.

Melania had it sorted in a moment.
Exceptional troubleshooting skills considering others had been trying to find the glitch for two days. A brilliant result!

Adela helped us out and everything is syncing fine now. Thanks a lot!

Adela was a great help today! She quickly solved a problem I was having for days!!! Thanks for the great service Adela.

Melania saved me hours and a huge headache. Highly recommended!

Great support and quick feedback.

and thanks to Adela for the support.

I was struggling with the initial setup of this for about 3 weeks. Then I heard this noise on my screen and an angel popped in and asked if they could be of assistance. Her name was Adela. She jumped into action and helped me more in 30 minutes than I had gotten in 3 weeks. She got me all set up and we did the sync together and it all worked. Wow, I am so impressed with Adela and her help. She was simply the best customer service. Thank You, Thank You, Thank You Adela.

What great support from a great system.

Thanks to Adela for helping so promptly.

We've been using OneSaas for 7 years now to help us transfer data between our online marketplace platforms, our ecommerce platform and our accounting systems. The team at OneSaas have always been massively helpful in resolving any issues that arise. When problems do happen it is very important for them to be resolved quickly. Johnny, Adela and the team at OneSaas are always available and respond promptly with great service. I'd recommend OneSaas in a heartbeat to any business that needs to integrate its online platforms. I simply couldn't have a business without them!

For a new company ironing out the little niggles in their systems its so important to have a company like Onesaas to help you do that!
As a new user i have been easily guided through certain processes quickly and effectivly, with online chat help from the team at Onesaas ive managed to navigate all hurdles, a special mention for Adela who has been exceptionally helpful.

Have been using OneSaas for 5 years to link Magento with Saasu and Mailchimp. It normally works flawlessly but every now and then it has a problem. Today we had an issue with an order not syncing correctly so I contacted support. I submitted the issue at 17:00 and expected it to be dealt with the next day, so was surprised to get an email from Customer Champion Adela at 19:22 advising that she had fixed the problem and asking me to check. Excellent work from Adela sorting it out so quickly and I am really happy as these things often drag out. Adela really is a Customer Champion!

We've been using OneSaas for 2.5 years and can't speak highly enough of the support we've got from the team!
Johnny seems to have landed the job of resolving most of our issues, which are usually related to issues out outside OneSaas direct control (Our website/staff/Accounting system) and he is always professional, courteous & thorough.
Thanks Johnny & the rest of the OneSaas team, you've made running our business much easier

We've been using OneSaas for 3 years to connect Magento and Saasu. No matter what questions or problems we have the support crew are so quick to respond and eager to resolve the issue. Thanks Johnny and Laszlo!

As for the product. Well, it does what it is meant to do. Can't complain about that! The user interface is easy to navigate around. Thanks guys!

Great support team. I was just recently working with Adela on an issue and she promptly replied with exactly what I needed in order to resolve my issues and help answer my questions. Thank you!

This software is fantastic and their support is even better! I always enjoy speaking with Adela and having her fix our issues promptly. OneSaas saves us so much type and it has been a blessing. It syncs our sales from our online stores and then puts them over into quickbooks online. It even creates all items in QBO, allowing for ease of entering in items on the fly. I honestly wish there were more stars to give. Thanks OneSaas and Adela, you guys rock!

Had a great first customer experience with OneSaas and in particular Adela - she was super quick to fix our issue and really efficient. Great work!

I've been using Onesaas for the past year and have found their product and customer service amazing. Johnny at Onesaas is exceptional, he always replies quickly to my emails and helps fix any problems I may have. He also follows up to ensure everything is running smoothly. I really couldn't be happier with their product and customer service! Thanks Johhny!

Laszlo - you have provided an excellent customer service. Problems solved immediately. Thank you.

5 stars on the quick response and Adela resolved our issues wonderfully.

Adela just helped me with a fantastic work around to fix an order transfer problem. It worked marvellously and saved me heaps of time. Thanks Adela!

Quick to respond when connection was lost

OneSaas is a great solution. On the rare occasion something does go wrong, they have excellent service to assist. Adela from the OneSaas team has been fantastic.

Great product and your support is second to none. Thanks so much for always being there...even fixing BigCommerce's problems.

The team at OneSaas is great! They have stuck with me to resolve a significant and complex issue. Now we are down to periodic emails with small errors and I so appreciate their continued efforts.

Laszlo is amazing and I am always happy when he responds to my case. He answers requests quickly and explains the situation in a kind way without ever making me feel like he's talking down to me. I have learned more about the issues that arise from Laszlo than any other employee. He is the reason I am giving 5 stars.

Adela from online support is excellent. Very helpfull.

Josh, Laszlo, Teodor and Anna, I have never come across such proficient software support. You've made Onesaas an amazing experience

Quick and Efficient! Laszlo has given excellent service and help me sort out a minor technical issue in no time. I know I am in good hands should the issue be more serious! Thanks Laszlo

Thanks so much for your assistance Josh! Quick, efficient and friendly service!

We just had a small technical question, Josh handled it with ease. Have been using Onesaas for several years now, I dont think we could operate as efficiently without them

Great service, with very good support from Laszlo and the team.

Laszlo was very helpful. and having good communication skills and understand the requirement well. keep it up Buddy. Thanks

Laszlo was very helpful as I was working through some connectivity issues for a client. I would definitely recommend working with this group and Laszlo specifically.

We've been using OneSaas for nearly two years now and it has been THE key in connecting our inventory system with our brick-and-mortar shop, our ecommerce website, and our production system. We didn't think it was possible, but it works. And recently, we experienced a hiccup with the updating of our ecommerce platform. Lazlo personally handled our issue and provided excellent service, working it all out on our behalf. So great to work with a company that is so responsive and helpful! Thank you!!

This is a really great service. They save me many hours each month that I used to have to spend copying and pasting. There customer service is always very helpful too - thanks Laszlo for fixing the connection between Woocomerce and xero for me tonight, I really appreciated it.

Lazslo and Johnny look after our accounts and are always very helpful and prompt with troubleshooting when we run into issues.

OneSaas is a godsend if you have an online store (e.g. Bigcommerce) and need to integrate a number of platforms like accounting, shipping, inventory, crm and email.

Support is great and it's well worth the price - saves hours every month.

Very highly recommended.

OneSaas is an amazing app to link your apps together. I've been using it for the last few months to help automate my accounting and fulfillment. Easy to set up and customer service is great. Highly recommended!